Canary Shuttle logo
Visit website

Canary Shuttle Reviews 

315
•
TrustScore 4 out of 5

4.1

Transportation service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 189 reviews, reviewers had a great experience with this company. Customers frequently mention that the professional drivers are extremely polite, welcoming, and consistently helpful with heavy luggage, making every trip an absolute pleasure. People truly appreciate the highly efficient, punctual, and smooth rides provided directly to and from their respective airport destinations. Some reviewers were not happy with the overall reliability of the transfers, mentioning instances where vehicles completely failed to arrive or drivers struggled to locate specific hotel drop-off points. A few other people also felt that poor communication, unhelpful support staff, and unexpected scheduling delays caused significant frustration during their travel experiences.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting that the drivers were extremely... See more

Service

Clients share satisfaction on service, frequently praising friendly drivers who arrive on time and provide... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with some consumers reporting that the transport... See more

Location

People report ambiguous experiences with location, noting smooth journeys and early arrivals at designated... See more

User experience

Reviewers highlight positive aspects of user experience, expressing great satisfaction with friendly and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Was a little worried about using this company after reading the 1 star reviews, but I had already booked at this point. It was smooth in both directions. We were directed to a waiting bus and we were... See more

Rated 5 out of 5 stars

Sanchez our shuttle driver welcomed us and transported our 2 golf bags. He was very interesting on the journey telling us things about the Island, the hotel and himself. He created a great impressio... See more

Rated 5 out of 5 stars

Our transfer with Jet2 was with Canary Shuttle and the driver we had called Victor was truly outstanding making the journey to Playa Blanca one of the most memorable. The information he provided and h... See more

Rated 5 out of 5 stars

Our transfer from the hotel to the airport was fantastic. Kata turned up early, she was polite & very friendly. Her car ( BMW 7 series) was immaculate & her driving was faultless. We have taken... See more

Company details

  1. Transportation service

Written by the company

Canary Shuttle es el líder en traslados en Canarias. Ofrecemos un servicio cómodo, puntual y seguro, adaptado a cada viajero. Disponemos de traslados compartidos ideales para quienes buscan la opción más práctica y económica, y servicios privados, perfectos para quienes desean mayor exclusividad.

Contact info

4.1

Great

TrustScore 4 out of 5

315 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(315)

172 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Exceptional service from Sanchez

Exceptional service from Sanchez! Totally recommend him for his lovely friendly nature & he even checked we’d got our passports. Dropped right to the door & explained where we’d have to go.
Sue & Neil Kelly (Marina Bayview)

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Gustavo has been amazing thank you!

Gustavo has been amazing from the minute he collected us from the airport to dropping us off at the Princess hotel. Was all organised through Jet2. Lovely Audi A8 and excellent driver and super friendly. Thank you Gustavo!

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Lorenzo - brilliant

Lorenzo, was our transfer driver. He was polite, on time and the transport was immaculate. We couldn't ask for a better start and end to our holiday.

We highly recommend.

28 October 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look