candid-beaute.com Reviews 

17
TrustScore 2.5 out of 5

2.4

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Company details

  1. Beauty product supplier

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Vegan, innovative, multi-purpose and time-saving beauty solutions


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2.4

Poor

TrustScore 2.5 out of 5

17 reviews

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1-star

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2.4

All reviews

(17)

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Rated 1 out of 5 stars

AVOID THIS COMPANY

Used the products in the past and was very happy. The last order I placed never arrived, constant emails to them, never responded to! Interesting how they only reply to the positive comments on here. DO NOT BUY FROM THIS COMPANY…. £30 out of pocket! Disgraceful!!…

16 February 2023
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed, I have not received my order which was placed months ago.
I have left many messages with no response at all…Avoid!!

3 January 2023
Unprompted review
Rated 1 out of 5 stars

DONT BUY FROM THIS SITE

After purchasing 2 products I waited months without recieving them I sent numerous emails and online messages, all of which were ignored! In the end I raised a dispute with my bank and got a refund. DONT BUY FROM THIS SITE!

31 August 2022
Unprompted review
Rated 1 out of 5 stars

Did not receive my order

I ordered the Power brow product in January and it never arrived. I contacted Candid and they quickly sent a replacement. However, I have experienced the same issue again. Ordering at the beginning of July, no delivery and now, no replies to my messages about my order. Very poor customer service.

13 July 2022
Unprompted review
Rated 3 out of 5 stars

Feel like this is overhyped

Feel like this is overhyped
Tried before I got my brows laminated didn’t help
Tried with my lamination and it doesn’t last long
The brush they send isn’t great I’d use another brush

23 January 2022
Unprompted review
Rated 5 out of 5 stars

Trying out a new product

I was looking for something to do my eyebrows. They were OK but needed a bit of work and more attention. I felt that I wanted to find that ideal something to smarten them up without and nasty residues or unnatural products. Did not need or want a standard pencil to draw them. I wanted to find something much nicer and with a more luxurious sophisticated feel, but not a pencil. The gel applicator was absolutely perfect. After a few months of use, my eyebrows are now fuller and thickened and much more perfect, I realized that I am much happier with them now. I think that this product is absolutely perfect.

13 December 2021
Unprompted review
Rated 5 out of 5 stars

Satisfied Customer

I was skeptical to try this, but so glad that I did!!! It works so well, but doesn't put too much product on like brow gels sometimes do. So easy to use and comes with everything you need. I already ordered 3 more!

9 September 2021
Unprompted review
candid-beaute.com logo

Reply from candid-beaute.com

Dear Jacalyn

We are delighted to read that you are pleased with your order and you have ordered again! Your support means the world to us, we are so happy to have you apart of the Candid Beauté community 💗

Regards,
Heather
Customer support

Rated 5 out of 5 stars

I love this product

I love this product ! I have over plucked my eyebrows over the years so I always needed to fill them in with a brow pencil . After a few short months of using the Powerbrow, my brows have actually grown back and I no longer use a pencil . I love the regular size Powerbrow and also carry a mini one in my purse. It does what says it does. Love that it has great ingredients like coconut oil , castor oil and vitamin E. Also it is cruelty free and Candid Beaute plants a tree when you shop! Amazing product and company . Customer service is excellent too!

9 September 2021
Unprompted review
candid-beaute.com logo

Reply from candid-beaute.com

Dear Déa

We are over the moon to read that you are pleased with your Powerbrow! Your continued support means the world to us, we are so happy to have you apart of the Candid Beauté community 💗

Regards,
Heather
Customer support

Rated 5 out of 5 stars

Absolutely in love

Absolutely in love! I’ve tested so many eyebrow products over the years as I have very thin and fair brows and by far the powerbrow is my favourite product! It creates an lovely natural & bushy look while lifting and holding them in place. I’m not only obsessed with their powerbrow but their huge beauty sponge is the softness and sponginess one I’ve used! It makes applying my foundation so much more enjoyable 🤩

8 September 2021
Unprompted review
candid-beaute.com logo

Reply from candid-beaute.com

Dear Grace

We are delighted to read that you are pleased with your Beauté sponge and Powerbrow, we hope to see your returning custom again soon. Your support means the world to us, we are so happy to have you apart of the Candid Beauté community 💗

Regards,
Heather
Customer support

Rated 1 out of 5 stars

Not happy at all with the product or…

Not happy at all with the product or customer service. I ordered the LIMITED EDITION POWERBROW DUO and it came broken it the package. The lid was cracked and the slot for the second item was empty. Whatever was supposed to be there wasn't there. I contacted customer support and they would not do anything...no refund, no replacement. I'm tired of buying from scam companies like this one that are just out to make a quick buck and then change the company name when too many people complain and start all over again selling crappy products. I'm tired of thieves like Candid Beaute!

22 July 2021
Unprompted review
candid-beaute.com logo

Reply from candid-beaute.com

Hello Dakota,

Thank you for leaving your review, as a new brand all and any feedback is welcomed and taken into consideration.

We are truly sorry to hear that you have experienced an issue with your order, I fully appreciate the disappointment this has caused and I do wish to take a look into this for you.

We would really appreciate it if you could forward further information about your experience to info@candid-beaute.com and our head of customer support Lydz will be able to assist you further.

We would like to apologise again for the inconvenience this has caused 💗

Kind Regards,
Heather
Customer support

Rated 5 out of 5 stars

I’m in love!

Amazing makeup, fabulous service, beautiful packaging, cruelty free and vegan, I’m obsessed!! The new Stick Around eyeliner is easily my favorite ever. I've never had an eyeliner that is so easy to apply, so richly pigmented and beautifully matte black. Everything from the liner to the lashes and the powerbrow, it held up all day!! I cannot recommend their products highly enough. Worth every penny!

16 June 2021
Unprompted review
candid-beaute.com logo

Reply from candid-beaute.com

Dear Jumana,

We are delighted to read that you are pleased with your products. Your support means the world to us, we are so happy to have you apart of the Candid Beauté community 💗

Regards,
Heather
Customer support

Rated 5 out of 5 stars

I am completely blown away!

I am completely blown away! I have zero shape to my brows. The Powerbrow completely lifts my brows up and doesn’t make them feel crusty or stiff at all. I am looking forward to using it in summer as I think it will be an essential in my beach bag, perfect for those “effortless & natural” summer looks. I have definitely noticed that my brows are in better condition too, they feel don’t just look thicker, they feel thicker and nourished. BUY IT, you WONT regret it 🙌

5 June 2021
Unprompted review
candid-beaute.com logo

Reply from candid-beaute.com

Dear Heather

We are delighted to read that you are pleased with your products and we hope to see your returning custom again soon. Your support means the world to us, we are so happy to have you apart of the Candid Beauté community 💗

Regards,
Lydz
Customer support

Rated 2 out of 5 stars

Didn't work for me at all

Maybe powerbrow only works on thick bushy eyebrows? I have thin and sparse eyebrows that can look very good with lamination but get very damaged so I was excited about trying powerbrow. It is clear soap in a stick. The only way I can achieve laminated look with it is by using it wet and then brushing and pressing down with my finger. Every time a few hairs fall put due to friction which I really can't afford with my thin brows! The hold doesn't last more than an hour on me. Really disappointed.

5 June 2021
Unprompted review
candid-beaute.com logo

Reply from candid-beaute.com

Hello Elena,

Thank you for leaving your review, as a new brand all and any feedback is welcomed and taken into consideration.

We are truly sorry to hear that you have experienced an issue with your order, I fully appreciate the disappointment this has caused and I do wish to take a look into this for you.

We would really appreciate it if you could forward further information about your experience to info@candid-beaute.com and our head of customer support Lydz will be able to assist you further.

We would like to apologise again for the inconvenience this has caused 💗

Kind Regards,
Heather
Customer support

Rated 5 out of 5 stars

Absolutely LOVE this product & brand

Absolutely LOVE this product & brand. I’ve never really been into “doing my eyebrows” because honestly I didn’t know how, but CB’s social media platforms explain everything and the power brow is such a useful product. Makes them look so much fuller and holds in place all day.

3 June 2021
Unprompted review
candid-beaute.com logo

Reply from candid-beaute.com

Dear Anna,

We are delighted to read that you are pleased with your Powerbrow and our platforms, we hope to see your returning custom again soon. Your support means the world to us, we are so happy to have you apart of the Candid Beauté community 💗

Regards,
Heather
Customer support

Rated 5 out of 5 stars

Truly an incredible product!!

Truly an incredible product! Eyebrows are always an important part of my daily routine but I never realised how much better I could still make them. The difference pre & post power brow is just jaw dropping! They have such a great shape now. Can’t wait to try your new releases as well!! 😍

3 June 2021
Unprompted review
candid-beaute.com logo

Reply from candid-beaute.com

Dear Rebecca,

We are delighted to read that you are pleased with your Powerbrows and we hope to see your returning custom again soon. Your support means the world to us, we are so happy to have you apart of the Candid Beauté community 💗

Regards,
Heather
Customer support

Rated 5 out of 5 stars

Amazed

Amazed! I am not usually one to do much with my eyebrows so I thought I’d give The Power Brow a go and it’s an absolute game changer! It gives me perfect bush brows that leave a natural flawless finish PLUS it lasts all day! I love this product and 100% will be buying again

3 June 2021
Unprompted review
candid-beaute.com logo

Reply from candid-beaute.com

Dear Isabella,

We are delighted to read that you are pleased with your Powerbrow and we hope to see your returning custom again soon. Your support means the world to us, we are so happy to have you apart of the Candid Beauté community 💗

Regards,
Heather
Customer support

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