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Candid - Costa Mesa Reviews 2

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TrustScore 3.5 out of 5

3.6

Health & Medical
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3070 Bristol St, Suite 120, 92626 Costa Mesa, CA, US

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(949) 264-8430

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Company details

  1. Health & Medical

Written by the company

As of the end of 2023, Candid ceased all direct-to-consumer clear aligner products and services, and are no longer associated with this profile. Candid announced this change via news publications, on its website, and in digital communications to its customers. In the two years following the announcement, Candid assisted customers who had purchased aligner kits in completing their treatments, obtaining refunds, and beginning retention. The final day to purchase retainers as a direct-to-consumer customer was March 8th, 2024. Candid no longer provides aligners, retainers, treatment accessories, dental records, or refunds to direct-to-consumer customers. Those seeking clear aligners or retainers manufactured by Candid should work with a dental provider who uses their CandidPro product.

Contact info

  • 3070 Bristol St, Suite 120, 92626, Costa Mesa, CA, United States

  • (949) 264-8430

3.6

Average

TrustScore 3.5 out of 5

2 reviews

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Rated 3 out of 5 stars

Into my 5th tray

Into my 5th tray. Each tray has bent along the fringe. I use orthodontist wax to help with the cutting of my tongue. I have contacted customer support and they said they would speak to my assigned ortho and get back to me. That was 3 weeks ago and unfortunately have not heard back from them. I do feel as if my teeth are moving in the right direction.

9 November 2021
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Reply from Candid - Costa Mesa

Thanks for your feedback, Jamie. As always, please give us a call at 1-844-295-6915 if you need further help.

Rated 5 out of 5 stars

Simple

Simple, easy and good service

18 August 2021
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Reply from Candid - Costa Mesa

Thanks for your feedback! When you’re happy, we’re happy.

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