This website is a total scam, although I've been ordering reguraly from them. On this last one, I've never received the order u made, and when made aware, the item was on it's way back, my request for... See more
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See what reviewers are saying
Candour Beauty are truly brilliant. Their website is easy to navigate, they have a wide range of excellent products & top brands, multiple shipping options but most of all excellent customer service!... See more
Amazing customer service. Purchased lashify system from them - only UK stockist and they dispatched them within about an hour. Also super fast to answer queries on chat. Very impressed and will use ag... See more
I was worried about buying products from a company I could find hardly anything about. However, I decided to try it because Klarna had it listed as a trusted seller so I went for it. The shipping and... See more
Company details
Written by the company
An award winning beauty retailer who specialises in curating the best beauty products from around the world. Beauty should be easily accessible for all but it’s not! As a black owned business, women like us are at our core but we are equally proud to be able to also serve all women from around the world. Candour Beauty is dedicated to providing you with a global collection of products in skincare, haircare and personal care.
Contact info
Vision House, 1 Station Road, Borehamwood , WD6 1DE, London, United Kingdom
- 020 7101 4942
- contact@candourbeauty.com
- candourbeauty.com
Complete garbage
This website is a total scam, although I've been ordering reguraly from them. On this last one, I've never received the order u made, and when made aware, the item was on it's way back, my request for a refund was ignored as up to today. Stay away from them.
Unfortunately my experience wasn’t and…
Unfortunately my experience wasn’t and still not good. I have made my order more than 2 weeks ago and still nothing. I have sent plenty of emails and nobody ever replied and now that apparently they're official site has closed I can’t even review my order as I never received a shipping email. So I don’t know even where my parcel is. So not happy.
I did not receive my order
I did not receive my order. I contacted candour beauty several times but I did not get a response. Very disappointed.
I have never used sunscreen before
I have never used sunscreen before. I just avoided being in the sun for long periods or wore clothes that covered me.
This product is like a Light cream, no residue with all the protection. Already recommended to family and friends.
Very fast delivery
Excellent product
Excellent product. Fantastic service and delivery! The Black Girl Sunscreen is a must for darker skin. Feels great on, and does not irritate my sensitive skin. No white cast is left on the skin.
Everyone was so friendly
Everyone was so friendly! And I'm extremely pleased with how my haircut turned out.
Very fast delivery to Germany.
Very fast delivery to Germany.
Even though quite pricey.
I had a personal note in the box :)
Very slow at answering emails and…
Very slow at answering emails and horrible experience with the shipping to norway. Been three weeks and still no packedge and the shipping site did not update the status of the packedge for two of these. I was hoping to use it on my trip but it will not be here on time, so super disappointed. Would not recommend.
Excellent service
Item arrived really quickly and exactly as described. Excellent service.
Great item/service…
Managed to get an item that isn’t usually available in the uk for a really good price and fast/reasonable postage!
Received items in good condition and…
Received items in good condition and very easy to order
A very pleasant experience
I was pleasantly surprised by the speed in which my products arrived. I also thought it was soo sweet that a personal hand written note to thank me for my custom.
I will definitely order again.
I haven’t received my order
I haven’t received my order, When emailing customer services they say they won’t reply for 5 days so I can’t even find out what’s happened. Communication definitely need improvement as at the moment I feel I have just been scammed.
So far so good!
I received my securely packaged items with a compliment slip thanking me. When I had an issue with a previous order,the customer service was excellent.
Thank you for the great service Candour Beauty
Everything good
Got my product in time, even though it had to be shipped to another country. Product was packed with care and is exactly what I ordered.
Speedy delivery
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