Unfortunately we didn’t receive our gift boxes paid for & ordered 11 days ago. No response to my email enquiry re: delivery time either. Shame because we enjoyed the sweets in the past & these were o... See more
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Absolutely infuriated with this company. Do not even contemplate buying anything from them. Placed an order nearly a month ago and have had no update about my order. I've tried contacting them via ema... See more
I ordered some sweets and not only did it arrive a week late, they claimed three of the products were out of stock when their website showed it was in stock. Then proceeds to send me six packs of rees... See more
I have ordered many time and it was always great. There are sometimes extras added too and I’ve never had an issue expect once when an item was missing, however they immediately sent a new one with no... See more
Company details
Written by the company
#1 Website for American Sweets, Chocolate and Hampers
Contact info
The old byre, HD9 1TN, Holmfirth , United Kingdom
- 07514572722
- Admin@candybarn.co.uk
- candybarn.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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DO NOT USE!
DO NOT USE!
Ordered product and never received
Never responded to emails
SCAM
SCAM WEBSITE
SCAM WEBSITE! Order never arrived ans sent emails which were just ignored, avoid!!
Order disappeared
Hello, We have a screen shot of an order made to Candy Barn via Amazon. The order seems to have disappeared. No message from Candy Barn or Amazon. We usually get a brilliant service from Amazon but in this case I’m surprised they deal with such a low rated outfit.
Disappointing
I ordered in Feb, heard nothing from them for 2 weeks so decided to email. Literally heard nothing back until I got an automated email saying that my order had been cancelled due to all my items not being in stock and said it my order had not been yet refunded. Took a few extra days to get my refund with no explanation. What I find the more confusing part is how even though in the email they claimed all of the items were out of stock, if you look back on their website the items are still in stock. I don’t understand how this website can still be up selling items if they don’t have the capacity to actually send them,
SCAM
SCAM! Order confirmed, payment taken. NOTHING ELSE until I followed up eventually got a text saying they are extremely busy and will refund. No refund. No response. Thank goodness for Paypal.
No communication at all ,no order arrived
Placed an order nearly 3 weeks ago was told delivery would take 2-4 days - heard or seen absolutely nothing since ,I’ve messaged them on their website and sent emails and they’ve just blanked me very poor customer service to say the least all I wanted was 1 message to say what’s happening but got nothing I WILL NOT BE USUNG THIS SCAM OF A WEBSITE AGAIN
Candy Barn is a scam
Candy Barn is a scam. Like many others here they took my money and vanished. I opened a claim with Paypal and got my money back but this place should be avoided at all costs.
DO NOT BUY FROM HERE. 🚩🚩🚩
don’t buy from here. my friends all got me loads of sweets from here for my birthday a FRICKIN GOOD 2 MONTHS AGO. never came. disgusting customer service. they all spent over 200£. and never got it back, thanks a lot idiot people. you have about a week to send it out otherwise i’ll report your whole shop to the police for scamming me and all these people.
Absolutely infuriated with this…
Absolutely infuriated with this company. Do not even contemplate buying anything from them. Placed an order nearly a month ago and have had no update about my order. I've tried contacting them via email, Instagram and their live chat 6 times and have had no response. Extremely fed up trying to make contact and they've taken money from my account. This order was for a birthday and now I'm going to have to fork out more money to get a second present. I wish i could give 0 stars.
Order not received
Ordered 2 weeks ago with no response to email or phone call to find out where my order is. Very disappointed and a waste of money.
AWFUL AND SCAM
IGNORING MY EMAILS AND WONT SEND ME MY ORDER FURIOUS DONT ORDER FROM THERE SCAM NEVR ARRIVE £20 ILL NEVER GET THANKS A LOT I AM FURIOUS
Delivery ....
Ordered almost week ago, not even been sent out for delivery
Order arrived with wrong and out of date products
I ordered some sweets and not only did it arrive a week late, they claimed three of the products were out of stock when their website showed it was in stock. Then proceeds to send me six packs of reeses cups that were three months out of date, never responded to their email and never refunded me either. This business is awful and unprofessional to be blunt
This was so cheap and arrived SO…
This was so cheap and arrived SO quickly
Quality is incredible better than eBay candy
And they gave me a discount after I purchased with them
Definitely recommend
Will buy again for sure
Sent wrong item
I got sent the wrong Swedish fish. I messaged the company where they told me they would send me out the correct ones. I’ve been waiting weeks and weeks. I messaged and I told it would come Saturday over a week later nothing. Been waiting since the 15th March for the correct order to be sent out. They just keep ignoring my messages.
I ordered the 50pc
I ordered the 50pc
And it was Amazing thank you so much
Candy barn ❤️
very nice and extrememly good prices
Still haven’t received my order been…
Still haven’t received my order been nearly 2 weeks!!
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