Canles Reviews 155

I took up the offer of two for the price of one in their waterproof barefoot winter boots collection. The boots are very comfortable, very light and I can feel how good they are for my feet. Also beyond excellent customer service, who promptly replaced one pair I’d bought which turned out to be too small. I can not recommend this company highly enough. Thanks Canles!

A big shout out and thank you to Canles customer service. I was very excited for Canles BOGO offer and ordered 2 pairs of the Earthtreks barefoot shoes. Due to a childhood illness, needing split size shoes has been a challenge all my life. One of the pairs was too small. When brought to their attention, they quickly responded and sent the size needed.

I love these shoes and my mobility has improved as a result of wearing these well constructed close to the ground shoes.

My experience started when I wanted a broad-feet shoe, and found Canles while surfing the internet.
Read the reviews and decided to buy the Barefoot model.
It took a week+ to arrive because I live half way across the globe, far where Canles HQ is.
I must particularly praise the customer service. They were willing to provide me a replacement for the incorrect size shoe. They immediately shipped the second pair.
The shoe is very comfortable to wear, and I love walking with it. Quality of fabric and feel in wearing meet expectation for a 60 year old person like me.

Great product and customer service. Had a couple of issues that they resolved well beyond my expectations. Very happy with the shoes I have and just ordered socks. Looking forward to when they order more styles. Highly recommend.

The way Canles conduct their business to the ultimate customer satisfaction.
I received my shoes only to find they were the wrong size -- my fault.
I followed their guidelines for the return and ordered another pair the right size.
They kindly said no need to return the shoes. I now have a pair of shoes that are very comfy and a pair I will donate to the Salvation Army
Thank you Canles

They refunded my order but never posted the refund. I have been communicating with them since July and have provided a number of ways to receive the refund including mailing a check, crediting back to AMEX or refunding to PayPal and they all go unanswered.

Very happy with Canles Earthtrek shoes. It's light, non slip, feel great all around. I had ordered the wrong size and Canles Team responded to my email almost immediately and the correct size sent to me with no fuss. I know I am looking forward to purchasing more Canles shoes in the near future

Product is great! Barefoot shoes are good quality, very flexible and comfortable. Contact with customer service even better:)

I am a happy customer of Canles there are two reasons for this.
--- They are very helpful by providing the right size and with easy discussions with them
--- These shoes are great, it is not that easy to find shoes with no hills at all.

I bought some shoes from Canles after seeing ads on Facebook. I don't normally like to buy from random companies that I know nothing about on Facebook haha, but the shoes looked great and comfortable and for a decent price. I was concerned about the shipping but after about 3 weeks my shoes did arrive. I emailed questions to Canles and their team always replied within 24 hours. The shoes are great and comfortable, exactly what I was looking for.

Bad replacement for so called 'barefoot' shoes!
I don't know why -but my feet hurt bad after wearing them several times, even tho I am a completely barefoot gal money of the time!! Want to return them!

Bought two pairs of Canles Earthtreks barefoot shoes and they are soo comfortable! I don't think I can ever go back to regular shoes now. Would 100% recommend!

Thank you for your prompt response and delivery of the new size. I have received it and as you can see, this size fit superbly well and comfortable. Definitely worth telling others to buy your brand. Thank you very much for your superb customer services in attending to my request to change the shoe size.

Be aware that Canles will not pay for the return of shoes ordered online. What this meant to me was that it cost $24.55 in postage to try the Canles product. It also took almost 1 month to receive the initial purchase price as a refund. What I have learned is support your local retailer. Canles online is a shyster organisation.

The customer service was outstanding, the delivery was very fast ( Australia). I was so pleased with the service I received from this business, never experienced a service like that. They went above and beyond to help. The quality of the shoes is amazing.
Thank you!

Excellent back up service and communication. My shoes are extremely comfortable. I enjoyed a very good online buying experience with Canles.

Look at the reviews on their own website. 58.4% were 5 star. The remaining reviews add up to 3.5%. So, what happened to the other 39% of reviews. This tells you the company is dishonest as hell.

I ordered size 40 but it was too small. Requested for exchange to a bigger size but was pleasantly surprised that instead of exchange, Canles has asked me to keep the shoes and sent me another pair FOC. This is the 1st time that I have encountered such great service! The shoes are comfortable and worth the price paid.

very useful shoes and five stars customer care!

Awful blatant fake to anyone with1/2a brain who checks reviews properly& has a clue about serious long term foot probs.Reviews here without any likew mostly except for1s critical of deklan which all seem to have far more likes& I with plantar fascia & rheumatic arthritis since my late 30s now nearly 50 can verify fully & I also like at least 1 reviewer reccomend ecco shoes,not these scammers. My mum Dana Maria Mason also had foot problems most of her life due to a accident,not bad as mine it seemed but after surviving-evading nazi& stalinist death camps while her dad"who died just after ww2"was in the polish raf so she was vv stoic- brave& when still young she had a foot accident which lead to her leg being amputated & death during covid, god bless her.