This used to be a great company but now it seems they have gone bust. I put my normal order in and week's later no product's, no answer and no answer from the forwarded number which is the owner. So b... See more
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Been using this company for a while and been great but I think they have gone out of business or under new management. Ordered my normal and nothing arrived 2 weeks later, sent email nothing, I phone... See more
Product sample was delivered. Used by a relative you suffers chronic muscle and joint pain. The utilised the lotion (sample) in the morning, afternoon and at bedtime. This assisted their moveme... See more
Company replied
Over the moon with purchase although took a while and I paid extra for tracking but couldn’t track for some reason therefore wouldn’t advise. Also package was delivered next door but no card put thr... See more
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Company details
About Cannacares
Written by the company
All about Cannacares
Cannacares is a trusted provider of superior quality CBD oils and is leading the way in driving community support and engagement by challenging the stereotypes that surround CBD. We provide clear, factual insights about CBD to help educate our community so they may take positive action to improve their health and wellbeing.
Why was Cannacares Formed?
For so long, the CBD market has contained a myriad of varying quality CBD products that are typically overpriced. Getting access to quality CBD products at affordable prices is one of the biggest concerns that our community members currently have.
Cannacares was born out of a mission to provide our active community with safe, high-quality CBD products, at prices that won’t break the bank, while providing a unique focus on our industry.
To talk to us about Cannacares CBD, please get in touch.
Cannacares is a trusted provider of superior quality CBD oils and is leading the way in driving community support and engagement by challenging the stereotypes that surround CBD. We provide clear, factual insights about CBD to help educate our community so they may take positive action to improve their health and wellbeing.
Why was Cannacares Formed?
For so long, the CBD market has contained a myriad of varying quality CBD products that are typically overpriced. Getting access to quality CBD products at affordable prices is one of the biggest concerns that our community members currently have.
Cannacares was born out of a mission to provide our active community with safe, high-quality CBD products, at prices that won’t break the bank, while providing a unique focus on our industry.
To talk to us about Cannacares CBD, please get in touch.
Contact info
4 Hampstead High Htreet, NW3 1PR, London, United Kingdom
- 020 3997 8888
- marketing@cannacares.co.uk
- cannacares.co.uk
2.4
Poor
830 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Cannacares
Hi Since we have come to an agreement can you change the review
This company does not pay their staff…
This company does not pay their staff adequately.
18 March 2024
Unprompted review
Robbing con artists don’t pay employees
Robbing con artists don’t pay employees
24 March 2024
Unprompted review
Absolutely love the product
17 March 2024
It works but not for too long
It works but not for too long. However better than others I have tried. Rubs in very easily. Smell is OK.
13 March 2024
quick delivery service 🚚
quick delivery service 🚚. product very good. might i add that i have an order in for the patches. seem many weeks of waiting now. are the patches still available?
21 February 2024
Really great products
Really great products. We use the CBD mag cream on aching shoulders and it really does work. My husband uses the CBD oil capsules to help him sleep. They work amazing he sleeps really well and peaceful taking away any stress or worries he has. This company has good quality products at reasonable prices with lots of deal options. First started purchasing from them in 2020! Wouldn't use another company. Highly recommended them
28 February 2024
Excellent product and customer care
Excellent product and customer care. CBD oil helps me to manage chronic pain. Thank you. x
24 February 2024
Didnt receive order
15 February 2024
Unprompted review
Reply from Cannacares
ello! This is Tommy the new creative director at Cannacares. We have restructured the company after a year of planning & reorganising. I’m so sorry to hear about your negative experience with us, at the time there was a new fufiliment company that let us down. However we have taken full responsibility for this and we really hope to make amends. We would love to send you some free product as well as a full-refund and regain your trust, if this sounds good and you like the product, we really want to turn this around and hopefully you could change your negative review as it really means a lot to us.
Thank you and apologies from the Cannacares team.
DO NOT ORDER FROM THIS WEBSITE
DO NOT ORDER FROM THIS WEBSITE. I placed an order and did not receive anything despite emailing and telephoning. Eventually the order came through but I will not order from them again
2 February 2024
Unprompted review
Reply from Cannacares
ello! This is Tommy the new creative director at Cannacares. We have restructured the company after a year of planning & reorganising. I’m so sorry to hear about your negative experience with us, at the time there was a new fufiliment company that let us down. However we have taken full responsibility for this and we really hope to make amends. We would love to send you some free product as well as a full-refund and regain your trust, if this sounds good and you like the product, we really want to turn this around and hopefully you could change your negative review as it really means a lot to us.
Thank you and apologies from the Cannacares team.
The product is good but the tube was…
The product is good but the tube was damaged wen I received it, I have emailed twice and no response
20 January 2024
Waiting for the product to be delivered…
Waiting for the product to be delivered since 4 weeks.
13 January 2024
DO NOT ORDER FROM THIS WEBSITE
DO NOT ORDER FROM THIS WEBSITE - I SUSPECT I AM NOT THE ONLY ONE TO BE SCAMMED BY THEM. I ordered a complete starter kit, but only received a few patches and some cream. I had a call to say they were aware of the error and I would receive the correct goods shortly. Nothing arrived, so I ‘phoned to chase the order. After several more messages, I was told I would receive a refund. I waited a couple of weeks and still no goods or refund. I chased twice more, but no response now and still no goods or refund, so I am over £100 down.
29 September 2023
Reply from Cannacares
ello! This is Tommy the new creative director at Cannacares. We have restructured the company after a year of planning & reorganising. I’m so sorry to hear about your negative experience with us, at the time there was a new fufiliment company that let us down. However we have taken full responsibility for this and we really hope to make amends. We would love to send you some free product as well as a full-refund and regain your trust, if this sounds good and you like the product, we really want to turn this around and hopefully you could change your negative review as it really means a lot to us.
Thank you and apologies from the Cannacares team.
I ordered over a month ago and it still…
I ordered over a month ago and it still hasn’t arrived and I’ve emailed multiple times and had no review.
9 January 2024
Reply from Cannacares
ello! This is Tommy the new creative director at Cannacares. We have restructured the company after a year of planning & reorganising. I’m so sorry to hear about your negative experience with us, at the time there was a new fufiliment company that let us down. However we have taken full responsibility for this and we really hope to make amends. We would love to send you some free product as well as a full-refund and regain your trust, if this sounds good and you like the product, we really want to turn this around and hopefully you could change your negative review as it really means a lot to us.
Thank you and apologies from the Cannacares team.
Undecided about this company
Undecided about this company. Great to start with Been buying from them for several years but something seems to be not right now.
All patches have been sold out for sometime. I disliked the newer adhesive that they started to use so gave them up for awhile. I wrote several times about the irritation to my skin but didn’t get a reply. Thought I’d try a sample pack to see if they’ve improved but can’t buy any.
I bought the magnesium & CBD cream instead but very disappointed by the heavy perfume that’s been added in. Hate it. Previous CBD products didn’t smell of much at all.
Another thing is that I have accumulated points but can’t see how to use them. Nothing obvious when I look at my account. Frustrating.
Starting to look at buying elsewhere.
31 December 2023
Unprompted review
Nothing was delivered.
2 November 2023
Excellent and very quick service
26 October 2023
STILL NO REFUND!!
I am still waiting to be contacted regarding my refund.My order has still not arrived and is far too late now. All my emails, except one have been ignored. I got a reply from CEO who said that he was going to contact me but I have heard absolutely nothing, If I don't get get my refund I shall be taking the matter further.
11 October 2023
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