Canndid Reviews 

137
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I have bought from this company before and so it was a shame to discover they are closing but I have benefitted from the sale and bought several items. I have bought a large quantitiy of the cbd coffe... See more

Rated 5 out of 5 stars

5 stars as the price was fantastic, the gummies ae pretty good, not the best ive tried but for this price well worth it.

Rated 4 out of 5 stars

I prefer strength 3 but the CBD coffee is stronger at 4. I remedy this by adding extra milk. This allows for a smoother taste and a pleasant aroma. The coffee does appear to have a calming influence w... See more

Company replied

Rated 2 out of 5 stars

Ordered and paid for the English Breakfast teabags online. I received an email the next day saying they weren't available and would I like one of the other flavours instead or wait a week or so for... See more

Company details

  1. Vitamin & Supplements Shop
  2. also in
  3. Cannabis shop
  4. Fitness and nutrition

About Canndid

Written by the company

Canndid is a CBD brand which brings fun, affordable and easy to use CBD products to the market that taste great, are compact and easy to take anywhere and are smoke, vapour and device free. It's aim is to provide customers with products that aid stress and pain relief, as well as anxiety management and improved recovery times.

High Quality CBD Products Made in UK

Canndid offers a range of CBD products for consumers who lead active lifestyles and wish to remain healthy. CBD lovers can also choose from CBD pouches, CBD Capsules, CBD coffee, CBD tea, CBD hot chocolate, CBD edibles, CBD tinctures, and CBD gummies available at Canndid.

All our products are 

  • Nicotine Free
  • Tobacco Free
  • Natural
  • Lab tested
  • Certified

Fast and free shipping

We offer free shipping for all UK and Ireland orders over £50.

CBD Wholesale 

At Canndid, we have made it so easy to stock the best CBD products for wholesale in the UK, that you’ll be wondering why you didn’t do it sooner. We want things to be as simple as possible here at Canndid.

We’ve been working on our products for years now. They’re certified, pure and so, so good. All of our products are available to buy in bulk. That’s our CBD Pouches, CBD tinctures, CBD gummies, CBD drinks, CBD capsules or anything else you see on our site.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

137 reviews

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1-star

No recent history of asking for reviews

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4.3

All reviews

(137)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really beneficial in my experience

I was a bit sceptical on buying the gummies if they would help with my muscular hip pain.
Delivery was very quick, tried them and honestly they have reduced my discomfort and had a relaxing sleep which was well needed.
I will buy again. Thank you.

17 February 2023
Unprompted review
Rated 5 out of 5 stars

Good experience

Item missing but response was practically immediate with solution

17 January 2023
Canndid logo

Reply from Canndid

Delighted we could help!!!

AND to say thank you! Please use this code at checkout for a nice surprise. TrustpilotJan when you go back to www.canndid.co.uk

Rated 1 out of 5 stars

1st time ordering from this company and…

1st time ordering from this company and it will be the last. Do not buy anything from them. They take your money and don't send you anything. They don't even reply to your emails when you ask where you items are. DO NOT BUY FROM THIS SITE.

11 January 2023
Unprompted review
Canndid logo

Reply from Canndid

Hi,

Please understand that we love our customers and want to see that things work out well for them. When we get it right we celebrate and if we get it wrong we do everything to make amends, for the genuine people we love.

As regards your order, it shipped as normal, an order that comes in usually ships the same day or next day if it misses a cut off. We have been in contact constantly helping you since it shipped. Please do not make the suggestion we have not been in contact and please do not suggest we did not ship a product or I will take action for slander.

Unfortunately we very, very rarely but sometimes receive inappropriate email, or honestly plain rude emails, We ignore any hurtful comments, we understand people all need to vent sometimes, again we would offer to send the new order out and ask people to confirm the address if it's a delivery address issue.

Please note your order if it's not already received will be cancelled and refunded and please do not come back to Canndid, my staff did an exceptional job assisting and I do not want your business.

When you contacted us, we responded.

David Hughes
Canndid CEO

In general, A courier when it can't deliver will be looking to contact that person to deliver, requesting that they contact them on 03332410333.

On the second day after a delivery attempt failure, an email explaining the issue, with the tracking information and courier service to help is always sent.

That person may ignore the information, we can't control that or help as a courier will only talk to the person receiving.

As is our policy in any case with delivery issues, we apologise for the courier, offer a reshipment or a refund, during the Royal mail strikes we explained we are using a new courier.

Rated 5 out of 5 stars

Delayed order turned into a positive customer experience

Initially didn't recieve my delivery as DX decided not to bother attempting and then just hijack the parcel for a week leading me to have to drive for an hour to get it!! That however isn't a reflection on Candid itself, they do have the ability to choose their delivery partner but let's face it they are all a bit hit and miss these days and anyway the product I ordered was great when I got it. David from Candid reached out to me to apologise and kindly offered me items free of charge from the website. It was really nice that somebody bothered to show a personal touch these days and it was very much appreciated at the time.

4 January 2023
Canndid logo

Reply from Canndid

Hi Kyle, looks like all delivered, they missed the Friday delivery and delivered the Monday, apologies with Royal mail having had so. many issues the other couriers are finding it hard to do next day.

Delighted it got to you and I'll email you some codes to help next time - sorry for delay Sir!!

Rated 5 out of 5 stars

Satisfied with results

I bought CBD pills and so far I'm satisfied with the results, it helps me to relax the muscles after an intense workout.

15 December 2022
Canndid logo

Reply from Canndid

Thats super - there is a great off right now on gummies...give it a go and get one free with every purchase !! Offer there till end of month!

Rated 4 out of 5 stars

Lovely gift but no gummies

Lovely packaging and I know the person I’m gifting this too is going to love it. Little bit sad the free gummies didn’t arrive as I wanted to try it for myself but will still make a great present!

7 December 2022
Unprompted review
Canndid logo

Reply from Canndid

Hi Gracie - hope they loved the gift and do me a favour and use dave at checkout next time and get £5 off!!

Rated 4 out of 5 stars

Excellent fast service

4 November 2022
Canndid logo

Reply from Canndid

Thank you Kevin!!! Appreciate everyone who takes teh time to review us!

As a present use Thankskevin next time and get 50% off from me

Dave

PS only works once!

Rated 5 out of 5 stars

Great customer service

7 November 2022
Canndid logo

Reply from Canndid

Steve - thank you, love to hear the team are doing a great job.
For you please use TrustpilotJan at checkout for a nice surprise!
dave

Rated 4 out of 5 stars

Nice taste..

Nice taste... easy to digest ..Not sure how long it should take to see an effect but will keep taking them

2 November 2022
Canndid logo

Reply from Canndid

Chris, Thank you for letting us know about your positive experience with Canndid Gummies.

Rated 5 out of 5 stars

I was sent the wrong order originally…

I was sent the wrong order originally but Canndid rectified the situation straightaway and kept me updated on the process, a thoroughly professional company and will order again

4 November 2022
Unprompted review
Canndid logo

Reply from Canndid

Hi Rachael, thank you for your kind review. We are absolutely delighted to hear that you had such a good experience with us.

We are so glad to have had the opportunity to rectify the situation for you. If you ever need anything else from us, please don’t hesitate in contacting us.

Rated 5 out of 5 stars

Fab product and company!

Fab product and company. The gummies taste great and actually work! Corrispondence from the team and customer care has been really good too. I am very impressed.

4 November 2022
Unprompted review
Canndid logo

Reply from Canndid

Hi Claire, thank you so much for your kind review! We are so thrilled to hear you liked our products so much and we're happy to hear you're loving the customer service, too.

Rated 5 out of 5 stars

A godsend for insomniacs or worriers

These gummies are a godsend - they really help you sleep and there are no side effects to speak of. Quite expensive but then they are from all companies. Canndid are a professional outfit and I intend to buy more from them in the future.

1 November 2022
Unprompted review
Canndid logo

Reply from Canndid

Hi Nick, thank you for the amazing review! We are really pleased that you enjoyed the Gummies. It is our goal to have 100% satisfied customers, so we appreciate you taking the time to leave such a detailed review.

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