Update: The problems I encountered were due to it-issues. CannGo activated the prescription again and within 24 hours the pharmacy send me an invoice. Would totally do it again. Initial experi... See more
Company replied
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Update: The problems I encountered were due to it-issues. CannGo activated the prescription again and within 24 hours the pharmacy send me an invoice. Would totally do it again. Initial experi... See more
Company replied
Hello thanks to Dr. Michael Andjelo im living in germany right now and i stopped taking quetiapin and mirtazapin and had very bad withdrawal i started to smoke cannabis and it works very well i ca... See more
I've had sleep problems for a long time. I tried dopamine spray and other remedies, but they only worked to a limited extent. Many people suggested a natural remedy, cannabis. I was quickly connect... See more
I find the process absolutely correct and uncomplicated. If you have any questions, they will be answered promptly in the chat or by email. Very trustworthy for me.
"CannGo" ist eine innovative Plattform, die telemedizinische Konsultationen mit qualifizierten Ärzten für Patienten ermöglicht. Unser Ziel ist es, den Zugang zu medizinischem Cannabis und anderen Therapien zu erleichtern und dabei höchste Standards in Bezug auf Qualität, Sicherheit und Datenschutz zu gewährleisten.
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Amazing service! Fast, reliable and support requests get answered and resolved very quickly.
Very compfortable and uncomplicated prozess. I would like to have more companies like canngo.
Great service and excellent support! I made a mistake, and the team helped me fix it quickly. I'll definitely be a returning customer. Thank you so much!
Quiet fast this time. Maybe this time a bit more gramms.
It was confusing at first as a new resident, but Maria helped me in chat move my recipe and change it to the correct medication. I am very appreciative for the customer support in English. The doctor process was very time effective as well.
Dankeschön! 😃
A bit complicated when it comes to the ordering process.
But very good and fast customer service!
Fast and Clear communication, and very helpful
Fast support for questions. The process could be optimized in some areas (availability of certain varieties sometimes has to be manually checked with the pharmacies), but it's already working to a certain extent. When everything works, the process is quite simple.
Best Service. I do not need to go to my old fashioned doctor anymore and "beg" him for my medicine that is helping me living with my migraine with aura attacks. Thank you.
It has worked well, they are fast to reply.
There were some issues for my second order but it was quite quickly resolved via online chat.
Sadly had a very unprofessional experience. I contacted them asking for a personal consultation and documentation for traveling.
Instead of receiving an answer I received a computer generated email with a prescription and the bill. After one month and having sent three E-Mails I received an answer, that it will not be possible to help me with my request and that the bill I had to pay cannot be refunded. Even though I did not use the prescription or had any help with my original two requests which were my requirements.
I used CannGo twice already to get my prescription as it is easier and faster than waiting for an appointment with a doctor. The support is really helpful and answers fast.
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