While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Update: The problems I encountered were due to it-issues. CannGo activated the prescription again and within 24 hours the pharmacy send me an invoice. Would totally do it again. Initial experi... See more

Company replied

Rated 5 out of 5 stars

Hello thanks to Dr. Michael Andjelo im living in germany right now and i stopped taking quetiapin and mirtazapin and had very bad withdrawal i started to smoke cannabis and it works very well i ca... See more

Rated 5 out of 5 stars

I've had sleep problems for a long time. I tried dopamine spray and other remedies, but they only worked to a limited extent. Many people suggested a natural remedy, cannabis. I was quickly connect... See more

Rated 5 out of 5 stars

I find the process absolutely correct and uncomplicated. If you have any questions, they will be answered promptly in the chat or by email. Very trustworthy for me.

Company details

  1. Cannabis shop
  2. Doctor
  3. Drug Testing Service
  4. Online Food Ordering Service

Written by the company

"CannGo" ist eine innovative Plattform, die telemedizinische Konsultationen mit qualifizierten Ärzten für Patienten ermöglicht. Unser Ziel ist es, den Zugang zu medizinischem Cannabis und anderen Therapien zu erleichtern und dabei höchste Standards in Bezug auf Qualität, Sicherheit und Datenschutz zu gewährleisten.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing service

Amazing service! Fast, reliable and support requests get answered and resolved very quickly.

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Quick Doctor, English friendly, Customer support A++++

It was confusing at first as a new resident, but Maria helped me in chat move my recipe and change it to the correct medication. I am very appreciative for the customer support in English. The doctor process was very time effective as well.

Dankeschön! 😃

21 April 2025
Unprompted review
Rated 5 out of 5 stars

Best Service

Best Service. I do not need to go to my old fashioned doctor anymore and "beg" him for my medicine that is helping me living with my migraine with aura attacks. Thank you.

20 March 2025
Unprompted review
Rated 4 out of 5 stars

It has worked well

It has worked well, they are fast to reply.
There were some issues for my second order but it was quite quickly resolved via online chat.

21 February 2025
Unprompted review
Rated 1 out of 5 stars

Unprofessional - Bad user service

Sadly had a very unprofessional experience. I contacted them asking for a personal consultation and documentation for traveling.
Instead of receiving an answer I received a computer generated email with a prescription and the bill. After one month and having sent three E-Mails I received an answer, that it will not be possible to help me with my request and that the bill I had to pay cannot be refunded. Even though I did not use the prescription or had any help with my original two requests which were my requirements.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Easy to use and fast process

I used CannGo twice already to get my prescription as it is easier and faster than waiting for an appointment with a doctor. The support is really helpful and answers fast.

24 January 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look