The Canny Company Ltd Reviews 

228
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 67 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product's effectiveness in stopping dogs from pulling, transforming walks into a more enjoyable experience for both pets and owners. Many highlight the high quality and thoughtful design of the collars, noting they are well-made and comfortable for their dogs compared to other options. People also appreciate the straightforward ordering process and the fast, efficient delivery service. However, some customers also noted concerns regarding product sizing, particularly for larger or giant breeds. Reviewers mentioned that the "giant breed" sizing might not accommodate truly massive dogs, leading to collars being too small or not fitting correctly for dogs with specific neck and muzzle lengths.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its quality and effectiveness in... See more

Quality

Consumers find quality to be positive, with many reviewers praising the good quality of the straps, collar,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the speed and... See more

User experience

People report positive experiences with the user experience, finding products easy to fit, use, and control,... See more

Order

Reviewers mention positive feedback about their orders, often highlighting the ease of the ordering process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered the collar and lead for our year old Australian Labradoodle who we rehomed 12 weeks ago . He had never been walked on a lead with previous owners , so pulled a lot on normal collar . We tri... See more

Company replied

Rated 5 out of 5 stars

Purchased on recommendation. My seven month old 30kg large puppy had become dangerous to walk as she would lunge and pull. I was fearful of being pulled over and badly hurt. Instantly the Canny collar... See more

Company replied

Rated 5 out of 5 stars

Best collar we have tried. Recommended by our dogs always does trainer and both dogs instantly stopped pulling! So much more control when walking them, which is now a much more pleasant experience for... See more

Company replied

Rated 5 out of 5 stars

Delivered promptly. The Canny collar does work, but despite following your instructions, they can come off of two of the three dogs. However I am pleased with the purchases. Other similar halters have... See more

Company replied


Company details

  1. #5 of 10 best companies in Dog Trainer
  2. #3 of 6 best companies in Dog Walker
  3. #5 of 10 best companies in Pet Trainer

Written by the company

The Canny Company manufacture and promote a small range of dog walking products including the popular Canny Collar, the best anti-pull head collar to help train dogs not to pull on the lead, transforming even the worst pullers into happy, well-behaved pets. Simple to fit, easy to use, kind, safe & comfortable, the unique 'behind-the-head' design of the Canny Collar means that it doesn't ride into your dog's eyes nor yank her head to one side. Voted 'Best New Product' by the UK pet industry when first launched, it is still a firm favourite with dog owners, trainers, pet stores and veterinarians. Our mission is to help owners enjoy walking their dog. The Canny Collar helps take away the stress, frustration and embarrassment of walking with a pulling dog, not to mention the worry of being pulled over and causing injury to you both. When you choose a Canny Collar, you're not alone. To date over one million owners have now trained their dogs to walk well on lead using a Canny Collar. Join them today and enjoy a lifetime of walking your dog stress-free on a loose lead.


Contact info

4.8

Excellent

TrustScore 5 out of 5

228 reviews

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4.8

All reviews

(228)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy walking

Canny collar and lead together have made our walks so much more happier not just for us but for our dog too.Thank you for being so prompt with our deliveries.We had to exchange our collar but you made it so easy and all exchange was in 3days.Great quality and great service.Thank you.

24 July 2025
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Reply from The Canny Company Ltd

Thank you so much Donna for taking the time out to share your experience of the Canny Collar and our small, family company. 😊 We're very happy that we could meet your expectations and that you can now both enjoy your walks together. 🐾 😎 Also that delivery and exchange was made easy, we try our best to offer a quality service. 👍 Good luck with your walking training! 🤩

Rated 5 out of 5 stars

It’s a miracle…

I’ve got a mixed breed German Shepherd who I’ve tried everything with. He pulls like a train and doesn’t seem to be bothered by anything we’ve tried. I got recommended this and honestly it’s incredible. He doesn’t pull and walks so beautifully, our walks are actually enjoyable now. Easy to put on and feels really safe to us. I would recommend to anyone.

23 July 2025
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Reply from The Canny Company Ltd

Thank you so much Hannah for such a glowing review! 🙌 It sounds like you have got a really good result with your boy. 😎 We're really happy for you both that you can enjoy your walks and wish you all the best with your dog training. 🐾 🐾

Rated 5 out of 5 stars

Brilliant for learning my Faith not to…

Brilliant for learning my Faith not to pull like a train.
I now use it just as a collar and if she does start to pull i still have the option to use the no pull.
I would recommend the Canny Collar.

3 July 2025
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Reply from The Canny Company Ltd

Thanks Sharon for taking the time to leave a review of the Canny. 😊 We're very happy that it is allowing you and Faith to both enjoy your walks together. 🙌 🐾

Rated 5 out of 5 stars

Recommended collar!

This collar was recommended by a labrador owner for our 6mth lab puppy and has transformed our walks. No more pulling and a joy to go out now, would recommend this to anyone with a dog that pulls

5 June 2025
Unprompted review
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Reply from The Canny Company Ltd

Wow Ruth, that is such great news, we are delighted that you got such a great result with your lab puppy! 🙌 Especially as it was a recommendation from another dog owner, sometimes these things don't work out as well as we would like. Good luck with your training, we hope you both enjoy many happy walks together. 😊 🐾

Rated 5 out of 5 stars

I bought this collar for my very…

I bought this collar for my very energetic shepsky that loves to pull. It's made walking him so much better. I'd highly recommend and will definitely buy again

20 June 2025
Unprompted review
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Reply from The Canny Company Ltd

Thank you so much Sheila for taking the time to share your experience with the Canny Collar on your Shepsky. We're delighted that it has improved your walking experience with him. 😊🐾 Hope you enjoy many happy walks together. 😎

Rated 5 out of 5 stars

Delivered as promised and the collar…

Delivered as promised and the collar seems to work well on my pup. Can't really say much more than that.

19 June 2025
Unprompted review
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Reply from The Canny Company Ltd

Thank you so much Kathleen for taking the time to share your experience. We wish you all the best with walking and training your pup. 😊 🐾

Rated 5 out of 5 stars

Only short lead I purchase

Only short lead I purchase. The padded section on the lead is helpful when a bit more control is needed and I love being able to open the handle and attach it to something without having to remove the dog from the lead. Would love to see more colour choice to match with harnesses I use, minor gripe and I just use black. Would love to have orange and hot pink lead!

30 June 2025
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Reply from The Canny Company Ltd

Thank you so much Deirdre for taking the time to leave a review. We're happy that you find the lead so useful. 😊 We can certainly look at a 'Canny' orange colour. Watch this space!

Rated 5 out of 5 stars

great product

great product, makes walking the dog a much more pleasurable experience, and now even my youngest child can control our big retriever.

16 June 2025
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Reply from The Canny Company Ltd

That's great news, we're delighted the Canny is working so well for you and your family! 🙌 🐾

Rated 5 out of 5 stars

Product very good quality

Product very good quality. Speedy delivery. Clear instructions.

6 June 2025
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Reply from The Canny Company Ltd

Thank you so much Lynne, we're happy that you like the product and it was delivered in a timely manner. 😊 🐾

Rated 5 out of 5 stars

This works much better than all the…

This works much better than all the other branded headcollars we have tried. Works as described.

4 June 2025
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Reply from The Canny Company Ltd

Thank you so much for taking the time to leave a review Michelle, we're delighted that the Canny is working well for you. 😊 Good luck with your walking training. 🐾

Rated 3 out of 5 stars

Collar is well made

Collar is well made, but sadly did nothing to curtail our Pointers from still pulling like steam trains. It acted more like a regular collar, not a head collar.

27 May 2025
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Reply from The Canny Company Ltd

Thank you Karen for taking the time to leave a review and we're sorry that the Canny Collar wasn't as effective as you had hoped. If your dog is still pulling, we have a useful section on how to get the result you want for this exact issue on our Help & FAQ page which we think should help you: https://www.cannyco.co.uk/pages/faq

Rated 5 out of 5 stars

Second time buying

Second time buying here. Works perfectly!

19 May 2025
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Reply from The Canny Company Ltd

Thank you so much Sylwia for your loyalty to our brand! Good luck with training your dog. 🙌 🐾

Rated 5 out of 5 stars
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Reply from The Canny Company Ltd

Thank you so much for taking the time to share your experiences with the Canny Collar! 😊 We're very happy that you are making progress with your dog and that we could meet your expectations on product quality. 🙌 🐾

Rated 5 out of 5 stars

excellent service

quick reliable service

28 April 2025
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Reply from The Canny Company Ltd

Thank you so much Lynn, we're happy that we could get your product to you in a timely manner. 😊 🐾

Rated 5 out of 5 stars

the canny collar is exactly what I…

the canny collar is exactly what I needed to stop my dog from pulling when on the lead. True to size and fast delivery

6 May 2025
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Reply from The Canny Company Ltd

Thanks Olive and very happy that we could meet your expectations in terms of correct sizing and delivery time. 😊 Good luck with your training. 🐾

Rated 5 out of 5 stars

Helpful and knowledgeable staff

Very helpful website and the lead is nice and comfy in my hand and I don't get burns!

2 May 2025
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Reply from The Canny Company Ltd

Thank you so much Linda for taking the time to leave a review! Hope all is well with you! 😊 🐾 😎

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