Great online outlet.. easy to navigate.. My only concern was the fitment of garment. The pants seemed slightly odd dimensions.. The pants were very big between the waist and forks.. Apart from tha... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The service and speed of delivery were excellent — very impressed with how quickly my order arrived. The only reason I’m giving 4 stars instead of 5 is that the shorts seem to be a lighter material an... See more
Company replied
Easy to deal with received on time as always qualtity still remains long after the price is forgotten
Company replied
Ii havent received my items yet nil stock, but the quality of the clothing is always good happy to wait.
Company replied
Company details
Information provided by various external sources
Canterbury of Australia was established back in 1904 when John Lane, Pringle Walker and Alfred Rudkin began producing woollen garments deep in the Canterbury Province of New Zealand. Before long, they were making uniforms for the army during the First World War, and they earned themselves a reputation for manufacturing tough, durable kit. So much so, the legendary All Blacks rugby team approached them to produce rugby attire in which they could play. The rest as they say is history; Canterbury of New Zealand outfitted the All Blacks team for over 75 years and is now the largest dedicated rugby brand in the world. Canterbury's commitment to developing innovative and high performance sportswear is recognised across the globe, with athletes from all sporting disciplines opting to wear Canterbury BaseLayer and Compression products. Canterbury Compression is proven to enhance blood flow, wick sweat away from the body and aid recovery, ultimately increasing levels of sporting performance. We are proud to align ourselves with the likes of Geoff Parling, who openly endorses both our technical products and lifestyle garments. The brand has its roots firmly in the southern hemisphere with its spiritual home in New Zealand. The Kiwi heritage strongly influences both the design of Canterbury product and the ethos of the company.
Contact info
19 Copsey Place, Avondale, 1026, Auckland, New Zealand
- 1300553517
- canterburyshop@canterburynz.com.au
- canterburynz.com.au
3.7
Average
694 reviews
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This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 48 hours
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I am so disappointed- I had to return…
I am so disappointed- I had to return the pants- they were just a little tight when you put shorts underneath as they have lining in. Since then I paid for returned postage (which is disappointing) and now still waiting for a refund despite sending in the postage label and the tracking receipt.
10 May 2026
Reply from Canterbury Australia
Hello Denise,
We're sorry the pants didn't fit as expected. We appreciate you sharing your experience and understand your frustration with the return postage and refund delay. We are actively looking into this for you.
A message has been sent to your account.
Kind regards,
Liam
Outstanding quality.
The fit, quality and wearability of the garment were top notch. It was easy to navigate your ordering process and delivery was swift. I intend to order a second one of these to keep just in case you discontinue this style!
11 May 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Boots were reasonable priced and sizing…
Boots were reasonable priced and sizing was spot on, good quality and extremely light boots.
5 May 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Very easy to order parcel arrived early…
Very easy to order parcel arrived early very happy brilliant all round
5 May 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
I loved the products I received
I loved the products I received, I am so happy to play in the gear I ordered. The boots are good looking and comfy! The shirt fits just right and is breathable!
Love this brand
10 May 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Excellent service very quick
4 May 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Good product on sale
4 May 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Excellent quality
3 May 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Advertised goods not in stock
Ordered a head protector along with some clothes (7 May) and took days to receive a dispatch confirmation (12 May) that the headgear advertised wasn’t actually in stock and order cancelled (12 May). Headgear been reimbursed and no problems with clothing and quality just disappointing.
7 May 2026
Reply from Canterbury Australia
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
The item was refunded a number of times…
The item was refunded a number of times and then removed from the website 4 days later with no reasoning for refund given. I ended up buying from another place since there was no easy point of contact as the phone number would not connect
2 May 2026
Reply from Canterbury Australia
Hello Thomas,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Item was advertised as in stock so I…
Item was advertised as in stock so I purchased only to have been sent an email next and money credited back saying item out of stock and not available
2 May 2026
Reply from Canterbury Australia
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Love your Canterbury shorts for working…
Love your Canterbury shorts for working and walking, great way to purchase them.
1 May 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Failure to deliver service
Took an order and then advised me after you took my money and went to send it, that you no longer had the product :(
4 May 2026
Reply from Canterbury Australia
Hello,
Thank you for taking time to leave your review.
I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.
Please log into your account to view this message.
Thanks,
Sam
Instead of a store exchange having to…
Instead of a store exchange having to send the whole item back then be refunded then re purchase is just annoying
30 April 2026
Reply from Canterbury Australia
Hello,
We appreciate you sharing your feedback regarding our exchange process. We are actively working to improve this experience for our customers.
A message has been sent to your account.
Kind regards,
Liam
Excellent the clothing is very good and…
Excellent the clothing is very good and cheaper than the shops
5 May 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
Very happy with the product prompt…
Very happy with the product prompt delivery everything was there as ordered good system for ordering with one exception maybe just me maybe not but when you look at something it tends to put it in the basket without you actually putting it in the basket I looked at something by accident and it kept popping into the basket till I deleted it from the basket. It would be easy and I did this. My previous order to put the order through not realising there was something in there I didn’t want because of the same event but outside of that hundred percent.
5 May 2026
Reply from Canterbury Australia
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Natalia
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