Canva Reviews 4,411

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers find the user experience positive, highlighting the ease of use and the intuitive nature of the platform. People appreciate the variety of templates and design options available, often noting how these features help them create professional-looking products with minimal effort. However, some people were dissatisfied with the subscription model, particularly regarding premium features being displayed to free users. A few other people also felt that the product, website, and app could be clunky or slow, leading to frustration with navigation and functionality.

What people talk about most

User experience

Clients share positive opinions on user experience, often praising its ease of use, intuitive interface, and... See more

Product

Consumers find the product to be ambiguous. Many reviewers praise the product's versatility, design options,... See more

Website

People report ambiguous experiences with the website. Many reviewers praise its ease of use, intuitive... See more

Application

Reviewers mention ambiguous feedback about the app. Many customers express satisfaction, praising its ease of... See more

Subscription

Users describe negative interactions with subscription. Many customers report being charged for subscriptions... See more

Based on these reviews

Rated 4 out of 5 stars

Still learning Canva's ins and outs. I was an Adobe user - since it was first introduced. Also, used to use Quark on large publishing projects with multiple books and related print materials. I'm usin... See more

Rated 3 out of 5 stars

It's a great program for layouts and has some nice templates, but the free version has become a lot worse recently, with a total bloat of premium products and you can't filter them out to find free el... See more

Rated 5 out of 5 stars

Though it took a while to figure everything out, I was able to accomplish a task I needed. I am still giving this application five stars because it has tremendous potential! I am not sure whether it'... See more


Company details

  1. Software company
  2. Cloud Computing Service
  3. Digital printing service
  4. Graphic designer
  5. Web collaboration platform

Written by the company

Canva is a global online visual communications platform on a mission to empower the world to design. It’s a simple way to create beautiful designs from presentations to infographics, videos, t-shirts, websites and social media graphics. Need help? Get customer support, 24/7 here: https://www.canva.com/help/get-in-touch/

Productivity, meet creativity.

Written by the company

Canva’s Visual Suite reimagines the way teams work, bringing creativity, productivity, and the power of AI into one platform.
The most powerful Visual Suite yet. With AI by your side across every format, designing has never been this effortless. And with new design types like email, forms, and coded creations in the editor, you have even more ways to create, collaborate, and bring your imagination to life.

Contact info

  • 110 Kippax Street, 2010, Surry Hills, Australia

  • canva.com

3.8

Great

TrustScore 4 out of 5

4K reviews

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Rated 5 out of 5 stars

It good 👍

Everything is to for the people who have their online store. And I am one of those people.canva helps me very. Creating my own product video. It is really

16 April 2026
Rated 5 out of 5 stars

I love Canva

I really love the different designs and creativity. I wish that there was less premium stuff though, because I feel like that might draw people in more and get them going and excited!

13 April 2026
Rated 3 out of 5 stars

I am not very familiar with all the new…technology

I am not very familiar with all the new technology I'm a senior citizen trying to finish a book I'm writing and I was encouraged to try Canva to design my front and back cover I must admit I was confused made a lot of mistakes, It's hard for me to read the instructions there's always a page in front of the instruction page and I don't know how to get rid of it.

13 April 2026
Rated 5 out of 5 stars

Nice App

Though it took a while to figure everything out, I was able to accomplish a task I needed. I am still giving this application five stars because it has tremendous potential! I am not sure whether it's available but a guide to using Canva would be great especially if you are trying to integrate a picture/photo with video footage. Love the possibilities!

15 April 2026
Rated 1 out of 5 stars

DON'T BUY FROM THIS COMPANY!

I purchased an all in one washer/dryer and it was a nightmare from the onset. I was unable to connect to my faucet as described and contacted the seller who gave no help. I then had to buy and install a new faucet. I had been emailing Canva requesting a return label as I was dissatisfied with the unit as it did not work correctly and won't agitate. They then refused to return this $380 unit stating it was past the 30 day window.

13 January 2026
Unprompted review
Rated 5 out of 5 stars

Best customer service ever

Best customer service ever! I’ve been using Canva for over 5 years for absolutely everything, and it never disappoints. I use it for social media posts, presentations, flyers, marketing materials, team resources, event invites, videos, and even quick branding projects. It has truly become an essential part of both my personal and professional life.

The platform is incredibly easy to use, constantly evolving, and makes it so simple to bring ideas to life. Anytime I’ve needed help, their customer service has been fast, kind, and so helpful. I genuinely can’t imagine my workflow without it!

14 April 2026
Rated 5 out of 5 stars

Makes me look like a pro

I’m not a designer, I can barely draw a stick figure, but Canva makes me look like a pro. I use it for my kid’s birthday invites and my small business flyers. The templates are so good that you basically just swap the text and you're done. Their new 'Magic' AI features are cool too; I can just click a button and it removes the messy background from my photos. It’s the one tech subscription I actually feel is worth the money.

2 April 2026
Unprompted review
Rated 4 out of 5 stars

Still learning Canva's ins and outs

Still learning Canva's ins and outs. I was an Adobe user - since it was first introduced. Also, used to use Quark on large publishing projects with multiple books and related print materials. I'm using Canva now since Adobe has become so greedy and unresponsive to user's needs.

14 April 2026
Rated 5 out of 5 stars

stars

I love it,but I just could Find more stuff that didn't have so much stars on it

16 March 2026
Rated 4 out of 5 stars

Easy tool for designs

Easy tool for designs,there are tons of templates, so it’s really quick to put together posters, social media posts, or anything like that. Even if you’re not very design-savvy, you can still make something that looks decent in a few minutes.
The only downside for me is the video editing part. It works for basic stuff, but it still feels a bit limited if you try to do anything more detailed.

7 May 2025
Unprompted review

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