Canvas and More Reviews 

My initial experience with Canvas & More was disappointing. Due to what appeared to be an issue with their ordering system, I received a product with incorrect information. I also felt the issue was initially handled poorly, as I was asked to pay for the return courier despite believing the error wasn’t mine, and the replacement couldn’t be delivered in time for its intended purpose.

That said, the company has since refunded my order in full, which I appreciate. While I wish the situation had been handled differently from the start, I’m glad they ultimately took steps to resolve it. I hope they continue improving their customer service and processes, as they offer unique products.

Good and on-going communication from ordering to delivery. Products were good quality and very affordable. Delivery was done fast and effectively.

Nice quality pieces. Delivery was quick.

After my review posted with regard to incorrect prints received and no response in getting feedback on the way forward. I would LIKE TO THANK Sharon and Azzette for kindly and immediately assisting me with this issue. I received my correct order today.

The fridge magnets with the photo and music loaded is the best thing since fridge magnets were invented! Just 🩷 them! With regard to all my canvasses, I have one complaint ... I'm running out of wall space! Thanks for the excellent products and service! KB

The quality of pictures are excellent and many thanks for your quick service. I'm definitely printing my next batch soon. Staff is very friendly too!

I had such an amazing experience with Canvas & More. Their turnaround time exceeded all expectations, and they were professional and friendly. Canvas & More will be my number 1 go-to for all my business printing going forward.

Thank you for helping make my cousin's 50th birthday so special.

From the beautiful design to the fast delivery ahead of her big day, your customer service truly exceeded my expectations.

I'm incredibly grateful for such a wonderful experience with Canvas and More.

The quality of the canvas and pricing is exceptional! The delivery service was really kind and everything was tightly packed to ensure a happy client.

Fast, quick and easy with top of the line quality. I am supper happy with the service, quality and affordability.

Amazing quality, fast turnaround and the team was super quick and helpful when I encountered a technical problem. Thanks, Guys!

Super fast and great quality. Would like the photobooks quality to improve but the canvas is perfect

I can't even complain about the service because there was NONE! I placed my order on the 7th Dec 2025 so that it will be ready as PROMISED by their advertisements and I Will NOT be receiving my order. They resposed on WhatsApp with my tracking number and then when I started complaining about not receiving my order they stopped responding and then blocked me on Facebook as well.... DISGUSTING to say the least! I will never recommend them to no one!!

Don’t waste your time — the quality is shocking, items were missing, and one photo was the wrong size.
On top of that, their service has been combative and unapologetic. Despite clear evidence, they’ve stalled my refund and acted like they’re doing me a favour. Terrible service, no accountability — I’ve reported them to the Consumer Protection authorities.

I've used Canvas and More a number of times and I'm always pleasantly surprised by their consistent efficient service and excellent communication, keeping me updated every step of the way.
Thanks for the brilliant service!

What a terrible experience. Ordered a 48 piece puzzle and what I received looked and felt so cheap. I wanted to give it to a friend as a present and it arrived in a cheap, plastic box with 0 care for the customer or presentation/attention. Basically, it went straight into the bin. Contacted their service dept and they just asked me to buy another one! Horrible client treatment and I will not deal with them again.

Speedy service with good feedback throughout the process

The only reason I don't give one star is because I actually walked away with my order in the end, even though the print quality was subpar.
I trusted them with a very important new product for debut at Cape Town Comic Con, and let's break down my experience as briefly as possible...
Product Quality: despite confirming the print proofs over email, the wooden coasters I received were not only had horribly ill-defined and muddy colours (the darkest skinned woman was tinted blue!), but the coasters themselves were warped and did not even sit flat on a surface (useless for their purpose, in other words). I was informed after the fact that actually the colours are never going to look entirely like the proofs (or even close I guess, but then why bother showing me proofs at all), but after i insisted that the coasters were no good for sale, they said I would get better colours on glass. So, with only days to go before the event, I agreed to glass coasters instead. Well, those came out dark and muddy too, if slightly clearer due to the larger size and different surface. (I can now confirm their nonsense because Orms Print Room did a run of wooden coasters with the exact same graphics files and they came out beautifully vivid, so that's a lesson about trusting a legacy.) Out of time, however, I accepted that I would be selling a supbar product.

Delivery: Upon unpacking the coasters at the event, it turned out that one of the six designs was absent! After emailing and calling a bunch (both me and my helpers), we finally got them to agree to print in time for me to have the missing set by Day Two of the event. Whereupon I was told they were taken by an uber... not to the event space, but to my house, where no one was home, 40 minutes away! Some hours later, they tracked down the parcel and finally had another uber deliver it to the venue. Glass upon glass in a little cardboard box, not even individually protected.

Customer Service: It was battle after battle, from folks that ignore their emails or let a phone ring because they don't want to deal with customers. Going to their office in person is the only way to be sure, where one can hold up a product and ask what will be done about it (and while I was there, there was another customer asking why their business sticker design had just been reformatted for no reason). Even with a solid email trail, they will attempt to gaslight you that the mistake was yours. I would have asked for a refund if there had been time to go elsewhere, except that the design was the highlight of my new product line, and I would have been financially out on a limb.

After Sales: Even with my dissatisfaction, I was emailed a request to leave them a 5-star review, and even told that they would pay R50 (in voucher, one assumes) for a favourable review. This is standard practice for all their purchases, from what I've been told. Obviously I ignored this email, and since then I have been getting spam emails from them frequently, despite Unsubscribing every time. Just today (November 28th), I unsubscribed in the morning, and had enough promo in my inbox by the afternoon. They are relentless and do not care what you want. After all, there are plenty people who will leave positive reviews for vouchers, or even folks who got lucky with their undemanding orders.

Excellent customer service. When I made a mistake, they sorted it out quickly. The products are excellent, and the printing is of the highest standard.

Easy instructions to uploading the photos, and good communication throughout the production and shipping process 👏