Canvas Art Rocks Reviews 

578
•
TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

Please leave well alone.Order not turned up after 3 weeks.Absolutely shocking communication with no explanation of why theres a delay. Stay well clear.

Rated 2 out of 5 stars

Did not receive my order,such a bad experience this time tried to get in touch and they never got back to me about my order,and paid in full too. Several times now I've sent massages and no response.... See more

Rated 2 out of 5 stars

No reply from them. Expected delivery date has expired and they don't respond to requests for information. It has all the feeling of a scam at present. Take your money and disappear. Update :... See more

Rated 5 out of 5 stars

Canvas Art Rock has a fantastic selection of artwork for print. Quality of prints are excellent, colours are amazing. Delivery is good and items are usually sent within a week. Larger scaled items are... See more

Company details

  1. Home & Garden

Information provided by various external sources

Shop CanvasArtRocks.com for all your wall art needs. Canvas art, wallpaper murals, wall stickers and more. All wall art products come with free UK delivery and in a range of sizes.


Contact info

3.2

Average

TrustScore 3 out of 5

578 reviews

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Hasn’t replied to negative reviews

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3.2

All reviews

(578)

38 reviews in the last 12 months

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Rated 1 out of 5 stars

The are no words to adequately describe…

The are no words to adequately describe the rude and unprofessional response/ correspondence I have received from this company. The 3-5 shipping dates stated are not true. It has been over 6 weeks and I have still not received the product. I am appalled at how they have responded to me more than originally being misled on the shipping times. They said there was no resolution to the problem. I would not being given any refund and they are not a US based company so there is nothing legally that I can do moving forward. Do not purchase from this company based on this. I cannot speak to the quality of the product obviously because I have not received it

30 March 2023
Unprompted review
Rated 1 out of 5 stars

Dreadful picture quality

Dreadful picture quality! Doesnt deserve the 1 star! I ordered 4 pictures and they looked like a low res pic stretched and not dimensionally correct either! I contacted them regarding returns and they said I had to pay to courier them back at my own cost.
I binned them all instead of wasting anymore money.

1 February 2023
Unprompted review
Rated 1 out of 5 stars

AVOID!

My experience with this company is so awful, it would take too much of my time to write it all, on top of all the time I've wasted with them already!
AVOID! DO NOT BUY ANYTHING FROM THIS COMPANY!

8 February 2023
Unprompted review
Rated 1 out of 5 stars

Poor picture quality and dishonest company

I bought a set of 3 pictures from this company (owned by Print Clever Ltd) that are all meant to create a 'single picture' when hung together, however when it turned up, the prints are all misaligned and the single picture view looks terrible. The company claims "the art you buy from us is of the highest quality and that you receive an excellent service at all times" however the company continually failed to acknowledge the prints are faulty despite me sending photos, hasn't offered a replacement, and expect you to cover return postage costs even though the website clearly states they will refund postage costs for faulty goods. Customer service was arrogant with a "we're right, you're wrong" attitude. This company clearly lies with their claims on their website

16 December 2022
Unprompted review
Rated 1 out of 5 stars

Purchase Elsewhere- You May Not Receive!!!

First of all PayPal has now contacted you as I have Now opened a dispute!
The Reason for the dispute is I ordered 1 x HD Metal print of Madonna with cigarette 24 x 16 for £99 and the slate frame for £55 = £154.
I, today 13/02/23 received just the metal print without any slate frame!!!!!?
Shocking but Now to be expected of you, reading Many of your Bad Reviews?????
Simply put, I want Reimbursement of my £55 as I don’t Appreciate paying out for items I haven’t Received?????
The contact numbers you supply to reach out to you Both on your site and through PayPal just Ring out with Such Convenience??????
So hopefully this way will get a Response????
Email is an Amazing 48hr Supposed Response but why should I wait for the inevitable????
You have 7 days to Respond to PayPal before I escalate it and 20 days before the case is Resolved!
I would like Reimbursement Sooner rather than Later as you have Not for filled your side of the transaction, but no doubt I’ll be waiting the Whole duration????
Once the £55 is Reimbursed PayPal will close the case!!!

Thank you
Mark Swinford

13 February 2023
Unprompted review
Rated 5 out of 5 stars

So kind

So kind. I had to return it unseen as it was a gift for my husband’s 70th birthday. Sadly he died six days before that date.
No problem with returning item just comforting words of kindness.
Thank you

30 January 2023
Rated 1 out of 5 stars

I wish I could rate zero stars

I wish I could rate zero stars!
I wouldn’t recommend these to anyone - poor quality, even worse customer service. I ordered two cushions, one arrived faulty, one never shipped and they have the cheek to refund 10%?!!! I’m beyond frustrated with this company. Awful service.

9 January 2023
Unprompted review
Rated 1 out of 5 stars

I’m yet to hear back from this company…

I’m yet to hear back from this company after ordering £200 worth of prints.. they have taken my money and it’s disappeared into the ether… nobody replies to emails, there is no phone number either… if you are to use this company make sure you use a credit card so you get your money back.. shocking

6 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

I ordered mine 10 days before Christmas and was arrived in time
Very happy with their service
Very good customer service
Definitely I will order again

21 December 2022
Unprompted review
Rated 5 out of 5 stars

A wonderful site

For a start the dimension of a framed print canvas was very difficult to find anywhere. I needed 50cm x 70cm. So it was such a joy when I found one on their ideal site.
The painting by Kudasai - Two cranes on a pine covered with snow - was a bonus.
The delivery came sooner than I had anticipated.

24 December 2022
Unprompted review

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