CanvasChamp Reviews 2,683

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 691 reviews, reviewers had a great experience with this company. Customers frequently praise the quality of the prints and canvases, often noting that the visual quality is excellent and exactly what they hoped for. Many also appreciate the careful and secure packaging, ensuring products arrive undamaged, and the delivery is often described as quick and prompt. The customer service team is frequently highlighted for being helpful, responsive, and committed to resolving issues, with some instances of representatives going above and beyond to ensure satisfaction. However, some people were dissatisfied with product quality, citing issues like prints not being level, frames being off, or colors not matching expectations, with some even describing the quality as awful. There were also complaints about orders arriving late, sometimes significantly, and customer service being unhelpful or providing misleading information, particularly concerning tracking and lost packages. A few reviewers also noted that the actual size of the canvas received did not match the ordered dimensions, despite attempts to rectify the issue.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and accuracy. Many reviewers express... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers expressing satisfaction with the... See more

Order

Consumers find order experiences to be ambiguous, with many expressing frustration over unreceived shipments... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising quick delivery times... See more

Customer service

Customers had ambiguous experiences with customer service, with some reviewers reporting excellent... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Quality canvas delivered quickly and packaged very well. the only thing i wouldn't recommend is putting the claw hangers on the back. those were installed very poorly. not level at all. had to red... See more

Company replied

Rated 4 out of 5 stars

The prints were really good. I did order the extra protection and I'm glad I did. I am very happy with it. The only thing that is a little strange-the frame for my extra large print is a little off... See more

Company replied

Rated 5 out of 5 stars

I was skeptical at first, tbh. I read many good & bad reviews and decided to take a chance. I was a bit worried when time went by and my ordered hadn’t shipped yet but was supposed to arrive within a... See more

Company replied

Rated 5 out of 5 stars

Great job. Very quick delivery. Canvases are nice…very affordable. My only issue is the packaging. Please consider replacing the plastic with something more eco friendly. I would be willing to pay m... See more

Company replied


Company details

  1. Picture framing shop

Written by the company

About CanvasChamp Established around a decade ago, CanvasChamp is a sister concern of Prints and Signs LLC. Today, the team CanvasChamp has its production houses in over five countries across the globe and has served millions of individuals, professionals, and corporates with custom photo printing products. Throughout its tenure to date, team CanvasChamp has served numerous customers by printing their photographs, messages, quotes, etc in the most customizable and creative way. Also, the website has been designed to ensure that the visitors avail best user experience and can scroll through the range of products with utmost ease


Contact info

3.9

Great

TrustScore 4 out of 5

3k reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 2 out of 5 stars

I ordered a 30"x20" Thick Gallery Wrap…

I ordered a 30"x20" Thick Gallery Wrap (1.5") canvas as a surprise for my mother’s 82nd birthday. The photo holds immense sentimental value, as it is a picture of my late father in the Air Force that my mother had been searching for since he passed away 10 years ago. I had to recreate the image from a phone screenshot, paid extra for HD Printing, Premium Lamination, Thicker Fabric, and a Dust Cover, bringing my total to $78.01.

The Good: The image quality itself actually turned out very well. Despite the original file being a digital recreation, the HD printing and upgraded fabric made the photo of my dad look good.

The Bad: I am incredibly disappointed with the physical construction and handling of this item. The canvas arrived with the top left corner completely bent. Furthermore, I paid an extra $9.99 specifically for the backing dust cover, and it was applied incorrectly and sloppily.

For a total price of nearly $80, the structural quality control is unacceptable. This was meant to be a flawless, emotional birthday gift for my elderly mother, but the poor craftsmanship and shipping damage ruined the presentation.

8 June 2026
Unprompted review
CanvasChamp logo

Reply from CanvasChamp

Dear Kuulei,

Thank you for taking the time to share your experience. We sincerely apologize for the disappointment and frustration caused by your order.

First, we want to acknowledge how meaningful this project was. Creating a canvas featuring a cherished photograph of your late father for your mother’s 82nd birthday is incredibly special, and we are honored that you entrusted Canvas Champ with such an important tribute. We are pleased to hear that the image quality met your expectations and that the enhancements helped bring this treasured memory to life.

At the same time, we are truly sorry that the physical condition of the canvas fell short of the standards you expected. Receiving a canvas with a bent corner and a dust cover that was not properly applied is understandably disappointing, especially after selecting premium upgrades and investing significant care into the project. We completely understand how these issues would detract from what should have been a flawless and meaningful gift presentation.

Your concerns regarding craftsmanship, quality control, and the condition of the product upon arrival are valid, and we regret that this experience did not reflect the level of quality we strive to provide. Our team will reach out to you and help resolve the issue. We appreciate you bringing these matters to our attention and sincerely apologize for the impact they had on such an important occasion.

Warm regards,
Canvas Champ

Rated 5 out of 5 stars

Great job

Great job. Very quick delivery. Canvases are nice…very affordable. My only issue is the packaging. Please consider replacing the plastic with something more eco friendly. I would be willing to pay more for better materials. Thank you.

1 June 2026
Unprompted review
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Reply from CanvasChamp

Dear Karin,

Thank you so much for your thoughtful feedback! We’re delighted to hear that you were pleased with the quality of the canvases, the quick delivery, and the affordability of our products.

We also sincerely appreciate your comments regarding the packaging. Feedback like yours is incredibly valuable, and we understand the importance of exploring more environmentally friendly packaging options. It’s encouraging to hear that sustainability is important to you, and we will share your suggestion with our team for consideration as we continue to improve our products and processes.

Thank you for choosing Canvas Champ and for taking the time to provide such constructive feedback. We truly appreciate your support and look forward to serving you again in the future!

Warm regards,
Canvas Champ

Rated 5 out of 5 stars

Simple and Easy.

The ordering process was extremely easy and straightforward. I received a proof within the day. My order arrived promptly and it was everything promised, high quality, reasonably priced, and beautiful.

15 May 2026
Unprompted review
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Reply from CanvasChamp

Dear Daily,

Thank you so much for your wonderful feedback! We’re thrilled to hear that the ordering process was easy and straightforward and that you received your proof so quickly.

It’s especially rewarding to know that your order arrived promptly and lived up to your expectations in terms of quality, value, and appearance. Providing beautiful products at reasonable prices while making the process simple for our customers is exactly what we strive for.

Thank you for choosing Canvas Champ. We truly appreciate your support and are delighted that you had such a positive experience!

Warm regards,
Canvas Champ

Rated 5 out of 5 stars

Great quality and delivery as promised

Great quality and delivery as promised. Well packaged.

3 June 2026
Unprompted review
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Reply from CanvasChamp

Dear Galib,

Thank you so much for your feedback! We’re delighted to hear that you were pleased with the quality of your order and that it was delivered as promised.

It’s also wonderful to know that your package arrived well protected. We take great care in both producing and packaging our products to ensure they reach our customers in excellent condition.

Thank you for choosing Canvas Champ. We truly appreciate your support and look forward to serving you again in the future!

Warm regards,
Canvas Champ

Rated 5 out of 5 stars

THE BEST DEAL BY FAR!

I have dealt with this company for several years and as an artist, I have ordered many copies of my work on canvas. In my experience, all the work that comes from India is excellent. They back the product with an additional backer to protect the canvas. You can tell they take care of all the little details in packing and shipping. I'm extremely happy with the product and the company. However, when the canvas arrives from their production site in Georgia, it’s a whole different story. The production facility in Georgia does not back the canvas and seems to use a cheaper wood frame. They staple the canvas differently by flipping the canvas over the frame and staple it down with a few staples as possible and not near the quality that comes out of India . If I had my way, I would have all my product come from India and not from the George facility. I would like to see a comment section on the order form so that I can request it be process in India. I still don’t understand their point system. It basically is for pennies and I see very little value in the point system the way that it’s set up. I never use the points. The other deals like BOGO are always good to see. I'd like to see my points used for charity in India. Perhaps that can be an option for other customers as well.

12 June 2026
Unprompted review
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Reply from CanvasChamp

Dear Monk,

Thank you for your detailed feedback and for being a loyal Canvas Champ customer over the years. We truly appreciate the trust you have placed in us to reproduce your artwork and are honored to be a part of your creative journey.

We’re delighted to hear that you have been extremely happy with the quality, craftsmanship, packaging, and attention to detail of the canvases you have received. It’s especially meaningful to receive such thoughtful feedback from an artist with extensive experience ordering canvas reproductions.

We also appreciate your candid comments regarding the differences you have observed between production facilities. Feedback about canvas backing, frame construction, finishing techniques, and overall consistency is incredibly valuable and will be shared with the appropriate teams for review. We understand how important these details are, particularly for artists who rely on consistent quality across multiple orders.

Additionally, thank you for your suggestions regarding a comment section during checkout, greater transparency around production preferences, and enhancements to the rewards program. Your idea of allowing customers to donate reward points to charitable causes is thoughtful and appreciated.

Thank you again for your continued support, constructive feedback, and confidence in Canvas Champ. We look forward to serving you for many years to come.

Warm regards,
Canvas Champ

Rated 5 out of 5 stars

perfect canvass

perfect canvass. just like what i expect

12 June 2026
Unprompted review
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Reply from CanvasChamp

Dear Claudine,

Thank you so much for your feedback! We’re delighted to hear that your canvas turned out perfectly and was exactly what you expected.

There’s nothing more rewarding than knowing we delivered a product that met your vision and expectations. We truly appreciate your support and are grateful that you chose Canvas Champ for your project.

Thank you for choosing Canvas Champ, and we look forward to serving you again in the future!

Warm regards,
Canvas Champ

Rated 5 out of 5 stars

Tribute to my Horse

I had a large canvas 45x55 made to honor the passing of my horse, Cadence a white Arabian, the results were more than I expected due to the Canvas being so large. The service was outstanding, very caring and professional I highly recommend CanvasChamp for your photo needs, Thank you Wan, appreciate all you did to make this beyond my expectations.

8 June 2026
Unprompted review
CanvasChamp logo

Reply from CanvasChamp

Dear Cindy,

Thank you so much for your heartfelt feedback. We are truly honored that you chose Canvas Champ to create such a meaningful tribute to Cadence.

We understand how special this piece is, and it means a great deal to hear that the 45x55 canvas exceeded your expectations. Capturing and preserving cherished memories in a way that brings comfort and lasting remembrance is something we take great pride in.

We’re also delighted to know that you found our service caring and professional throughout the process. Your kind words and recommendation mean so much to us. Thank you for recognizing Wan’s efforts as well—we will be sure to share your appreciation.

Thank you for trusting Canvas Champ with such an important project. We are grateful for your support and wish you comfort in the beautiful memories of Cadence.

Warm regards,
Canvas Champ

Rated 5 out of 5 stars

Canvas champ printed and sent my items…

Canvas champ printed and sent my items in a very quick time. The items look great!

4 June 2026
Unprompted review
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Reply from CanvasChamp

Dear Tee,

Thank you so much for your feedback! We’re delighted to hear that your items were produced and delivered quickly and that you’re happy with how they turned out.

Providing high-quality products with fast turnaround times is something we strive for, and it’s wonderful to know that we met your expectations. We truly appreciate your support and thank you for choosing Canvas Champ.

Warm regards,
Canvas Champ

Rated 2 out of 5 stars

Not as bright and warm as always. I’d like to attach photos here so I can show you the difference. But there is no option to upload photos

Hi,
I have always ordered from Cavaschamp in the past and the quality is always bright and clear. However this time the pictures turned out to be cold-tuned and a bit blured (not as crystal clear as the other photos I have ordered). Could u tell me what’s been different from my previous orders? My photographer is the same and she always provides warm-colored photos.

7 June 2026
Unprompted review
CanvasChamp logo

Reply from CanvasChamp

Dear Meg,

Thank you for your feedback and for being a loyal Canvas Champ customer over the years. We truly appreciate your continued trust in us.

We are sorry to hear that this order did not meet the quality standards you have come to expect from your previous purchases. We understand your concern regarding the cooler color tones and the reduced image clarity, especially since you have consistently worked with the same photographer and are familiar with the warm, vibrant results you normally receive.

This is certainly not the experience we want for our valued customers. Differences in color reproduction and sharpness can sometimes result from a variety of factors during file processing or production, and we would like the opportunity to review your order more closely to determine what may have caused the variation compared to your past orders.

Please reach out to our support team with your order details and photos of the received prints. We will be happy to investigate the matter and assist you further.

Thank you for bringing this to our attention. We value your business and look forward to resolving your concerns.

Warm regards,
Canvas Champ

Rated 5 out of 5 stars

Great App

Great on-line tool to upload/modify and request extra cool effects on my own photo-realistic art pieces.

27 May 2026
Unprompted review
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Reply from CanvasChamp

Dear Rob,

Thank you so much for your feedback! We’re delighted to hear that you enjoyed using our online design tools and found them helpful for uploading, customizing, and enhancing your photo-realistic artwork.

We strive to provide creative options that make it easy for artists and creators to bring their vision to life, so it’s wonderful to know that the additional effects and customization features added value to your experience.

Thank you for choosing Canvas Champ. We truly appreciate your support and look forward to helping you create more amazing projects in the future!

Warm regards,
Canvas Champ

Rated 4 out of 5 stars

The delivery took longer than expected

The delivery took longer than expected, but it arrived in good condition. However, the dimensions I ordered were not provided exact, they were at least a quarter inch off in both dimensions, which makes them not match existing art. I was trying to combine them with.

11 June 2026
Unprompted review
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Reply from CanvasChamp

Dear Ken,

Thank you for your feedback. We’re glad to hear that your order arrived in good condition, but we sincerely apologize for the delays and the sizing issue you experienced.

We understand how important precise dimensions can be, especially when the artwork is intended to match or complement existing pieces. We can appreciate how disappointing it must have been to find that the final dimensions differed from what you ordered and did not align as planned.

We also regret that the delivery took longer than expected. Your feedback regarding both the shipping timeline and dimensional accuracy is valuable and will be shared with our team as we continue working to improve our products and services.

Thank you for taking the time to share your experience. We truly appreciate your feedback and your business.

Warm regards,
Canvas Champ

Rated 5 out of 5 stars

LOVE canvaschamp!

Used this company many times now. They actually print and ship SO fast. I’ve only ever had them mess up one time, and they corrected it immediately! Great pricing

27 May 2026
Unprompted review
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Reply from CanvasChamp

Dear Ryleigh,

Thank you so much for your continued support and loyalty! We’re thrilled to hear that you’ve chosen Canvas Champ multiple times and have consistently had positive experiences with us.

It’s wonderful to know that you’ve been pleased with our fast production, quick shipping, and competitive pricing. We’re especially grateful for your recognition of how our team handled the one issue you encountered. Providing prompt and effective resolutions when problems arise is very important to us.

Thank you for trusting Canvas Champ with your projects time and time again. We truly appreciate your support and look forward to serving you again in the future!

Warm regards,
Canvas Champ

Rated 5 out of 5 stars

Metal prints look great

I had seven prints on metal done. All looked great. Shipped via FedEx and arrived a day before they said it would. I didn't pick the 6 color ink or color adjustment add-on and wondered if that would improve the quality. I just uploaded two of my favourites and chose those add-ons for comparison. I liked that the prints came with 2-sided tape already attached to the back. Very well packaged.

10 June 2026
Unprompted review
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Reply from CanvasChamp

Dear Russ,

Thank you so much for your detailed feedback! We’re delighted to hear that all seven of your metal prints turned out great and that they arrived ahead of schedule.

It’s wonderful to know that you were pleased with the packaging and found the pre-attached mounting tape convenient and easy to use. We strive to make the entire experience—from production to display—as smooth as possible.

We also appreciate you sharing your thoughts about the optional 6-color ink and color adjustment enhancements. It’s great to hear that you’re exploring different options to compare results and find the perfect finish for your artwork. We look forward to hearing what you think of the upgraded versions of your favorite images.

Thank you for choosing Canvas Champ. We truly appreciate your support and are thrilled that you’ve had such a positive experience with your metal prints!

Warm regards,
Canvas Champ

Rated 4 out of 5 stars

Quality canvas pics but beware getting claw hooks for hanging..

Quality canvas delivered quickly and packaged very well. the only thing i wouldn't recommend is putting the claw hangers on the back. those were installed very poorly. not level at all. had to redo them to get level so picture would hang correctly.

10 June 2026
Unprompted review
CanvasChamp logo

Reply from CanvasChamp

Dear Alexis,

Thank you for your feedback! We’re delighted to hear that you were pleased with the quality of your canvas, the quick delivery, and the care taken in packaging your order.

We also appreciate you bringing the issue with the claw hangers to our attention. We understand how frustrating it must have been to discover that they were not installed level and that you had to make adjustments yourself to properly hang the artwork. Feedback like yours is invaluable and helps us identify areas where we can improve our quality control processes.

Thank you for taking the time to share both the positives and the areas for improvement. We truly appreciate your support and hope to serve you again in the future.

Warm regards,
Canvas Champ

Rated 1 out of 5 stars

Since canvas champ moved their printing…

Since canvas champ moved their printing operation of shore the quality of their work has become woefully inadequate. Telling them that I was dissatisfied did nothing to correct the situation.The prints were very dull and color match wasn't even close. If there were zero stars as an option I would have chosen that. I can not recommend that you use this service for any of your printing needs.

5 June 2026
Unprompted review
CanvasChamp logo

Reply from CanvasChamp

Dear Kevin,

Thank you for taking the time to share your feedback. We sincerely apologize for the disappointment and frustration you experienced with your recent order.

We understand how concerning it is to receive prints that do not meet your expectations, particularly when it comes to color accuracy, vibrancy, and overall print quality. We also regret that after expressing your dissatisfaction, you did not feel that your concerns were adequately addressed or resolved.

We recognize that customers place their trust in us to faithfully reproduce their images, and we understand why receiving dull prints with color matching issues would be especially disappointing. This is not the experience we strive to provide, and we are sorry that we fell short of your expectations.

Your feedback is important to us, and we appreciate you bringing these concerns to our attention. We sincerely apologize for the inconvenience and disappointment this experience has caused.

Warm regards,
Canvas Champ

Rated 4 out of 5 stars

Not sure why it required a signature

Not sure why it required a signature

5 June 2026
Unprompted review
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Reply from CanvasChamp

Dear Elizabeth,

Thank you for your feedback!

We're glad to hear that your order was delivered successfully. We understand that the signature requirement may have been unexpected and could have caused some inconvenience.

In some cases, carriers may require a signature for delivery based on the shipment value, package type, delivery location, or shipping service selected. This is often done to help ensure that orders are delivered securely and received by the intended recipient.

We appreciate your feedback and will share your comments with the appropriate team as we continue to evaluate ways to improve the delivery experience for our customers.

Thank you for choosing Canvas Champ!

Warm regards,
Canvas Champ

Rated 1 out of 5 stars

Inferior product

Inferior product. Color is good, but lines are crooked. Errors are easy to detect.

31 May 2026
Unprompted review
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Reply from CanvasChamp

Dear Teresa,

Thank you for taking the time to share your feedback.

While we're pleased to hear that the color quality met your expectations, we are very sorry to learn that the finished product had alignment issues and visible errors. We understand how disappointing it is to receive a product where crooked lines and production imperfections detract from the overall appearance, especially when such issues are easily noticeable.

Please accept our sincere apologies for not meeting your expectations. Quality and attention to detail are important to us, and we regret that your order fell short in these areas.

Your comments will be shared with our production and quality control teams for review as we continue working to improve our processes and ensure greater consistency in our finished products.

Thank you for bringing this matter to our attention. We appreciate your honest feedback and apologize for the disappointment caused.

Warm regards,
Canvas Champ

Rated 5 out of 5 stars

Fast Service; Expert Retouching Work

I really appreciate the speed with which you were able to process and deliver my order. Also, the retouching work you did was spot-on. I am thoroughly pleased with the finished product and my experience!

3 June 2026
Unprompted review
CanvasChamp logo

Reply from CanvasChamp

Dear Mike,

Thank you so much for your wonderful feedback!

We're thrilled to hear that you were pleased with the speed of production and delivery, as well as the quality of the retouching work. Our team takes great care to ensure that every detail is handled with precision, so it's especially rewarding to know that the final result exceeded your expectations.

We're delighted that you are thoroughly satisfied with both the finished product and your overall experience. Feedback like yours motivates us to continue delivering the quality and service our customers deserve.

Thank you for choosing Canvas Champ. We truly appreciate your support and look forward to serving you again in the future!

Warm regards,
Canvas Champ

Rated 5 out of 5 stars

I was impressed with the packaging

I was impressed with the packaging. Knowing that it was shipping all the way from India I was skeptical it would arrive undamaged, but it did! The canvas prints look great and I couldn’t be happier.

28 May 2026
Unprompted review
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Reply from CanvasChamp

Dear Jeremiah,

Thank you so much for your wonderful feedback!

We're delighted to hear that your order arrived safely and exceeded your expectations. We understand that shipping artwork over long distances can be a concern, so it's especially rewarding to know that our packaging helped ensure your canvas prints arrived in perfect condition.

We're thrilled that you're happy with the quality of the prints and that they look great. Knowing that you couldn't be happier with your purchase means a great deal to our team.

Thank you for choosing Canvas Champ and for trusting us with your project. We truly appreciate your support and look forward to serving you again in the future!

Warm regards,
Canvas Champ

Rated 5 out of 5 stars

I submitted the incorrect image…

I submitted the incorrect image initially. On a Sunday night at 7 pm before labor day Monday, a rep answered my live chat and helped me replace the file. That, to me, is an 'A' rated company. Customer service has all but disappeared in the US. Product was reasonably priced for the quality, and speed was faster than expected. I will promote and recommend.

4 June 2026
Unprompted review
CanvasChamp logo

Reply from CanvasChamp

Dear Chris,

Thank you so much for your incredible feedback!

We're delighted to hear that our customer service team was able to assist you quickly when you needed help updating your file. Providing timely support, especially during critical moments, is something we take great pride in, and we're thrilled that your experience reflected that commitment.

It's also wonderful to know that you were pleased with the product quality, pricing, and faster-than-expected turnaround time. Hearing that you consider us an "A" rated company is truly an honor.

Your willingness to promote and recommend Canvas Champ means the world to us. We greatly appreciate your trust, support, and kind words, and we look forward to serving you again in the future.

Warm regards,
Canvas Champ

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