CanvasLot Reviews 1,037

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the excellent craftsmanship and sturdy materials used. Many appreciate the careful packaging, often highlighting the robust and reusable shipping containers that ensure items arrive in perfect condition. The ease of ordering and the responsive service are also frequently mentioned as positive aspects, with many consumers expressing their intent to be repeat customers. However, some customers also noted occasional issues with quality, such as knotted wood surfaces or poorly filled nail holes. A few people experienced longer than expected delivery times or problems with damaged shipments, including instances where products were never received due to transit damage.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and craftsmanship. Many customers praise the superb... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the superb... See more

Delivery service

Consumers find delivery service to be positive. Many reviewers praise the prompt and timely delivery, with... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and were pleased... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the great product and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Many times when I receive cradled wood panels, they are not packaged well, so they are damaged upon arrival, but Canvas Lots panels were packaged with their own wooden frame wrapped all the way around... See more

Rated 5 out of 5 stars

The canvas is perfectly made; the canvas is taught and square. Great supports too. Nothing cheap or flimsy about it. The shipping “container” is exceptional and reusable. I will be a repeat customer,... See more

Rated 5 out of 5 stars

I’m so grateful for the quality products, easy ordering and speedy delivery of CanvasLot. There is only one other company who offers custom wood panels and they are very difficult to deal with, not to... See more

Rated 5 out of 5 stars

The company gave me exactly what I wanted to the exact dimensions. They shipped all my panels in a very sturdy reusable box which I will be using to transport the final paintings to the collector. It... See more


Company details

  1. Art supply shop

Information provided by various external sources

At CanvasLot.com, every canvas is custom-built and hand-stretched to perfection. Get any size you need from a 6 inch mini canvas up to a huge 8ft large blank canvas and have it delivery to your door step. Focus on your art and let us do the rest.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great job always

Great job always. Canvases are always made very sturdy and strong.
The crate shipped in is also well constructed.
Thank you. Stephanie Evans

14 October 2025
Rated 3 out of 5 stars

I'm disappointed in my latest shipment

I'm disappointed in my latest shipment. Aside from the extraordinarily long time it took to receive my order (almost a month), one of the two artist resin boards was subpar in terms of quality. Specifically, the quality of wood that was used for the SURFACE of the board was knotted and dark. Of course I think I can overcome this with a thicker than normal gesso coating, but the fact that the board made it out of quality control concerns me, especially given how much I paid for the products. Canvas Lot must do better next time.

7 October 2025
Rated 5 out of 5 stars

Exceptional canvas

Very well constructed, prepared and shipped. I was in awe when I opened the wooden shipping case and found this beautiful canvas frame. The surface was smooth and I just admired its beauty as I imaged what was going to become its next journey.

30 September 2025
Rated 1 out of 5 stars

⭐️ Damaged products and no resolution:(

⭐️
Both canvases arrived damaged, and the delivery truck was stuck in our yard for 8 hours — left a huge mess and still no refund or replacement after sending everything they asked for. Not pleased at all!

27 September 2025
CanvasLot logo

Reply from CanvasLot

Hi Taryn,

We do apologize on your unpleasant experience with the freight delivery truck. We are processing your full refund on the order as per your email to us.

Thank you!

Rated 5 out of 5 stars

Not cheap, but worth it...

This large custom canvas wasn't inexpensive by any means, but if you need a very specific size, canvaslot is a great place to go as I was able to get a BOGO and free shipping. The thing I appreciated most was the care they took in packaging to ensure that the canvases got to me in good condition.

11 September 2025
Rated 5 out of 5 stars

High quality and packaged well!

Many times when I receive cradled wood panels, they are not packaged well, so they are damaged upon arrival, but Canvas Lots panels were packaged with their own wooden frame wrapped all the way around, so as to protect them and keep them secure. In addition, the panels are extremely well-made, including smooth, seams and quality, heavy wood. I will definitely be buying them again for all of my custom panel needs!

5 September 2025
Rated 5 out of 5 stars

Impressive Quality

Impressive Quality! The canvases came extremely well packaged. The canvases were easy to hang, and we have them ready for the artist. Thank you!

14 August 2025
Rated 5 out of 5 stars

Great Custom Canvas Option

I ordered 4 canveses from CanvasLot during a BOGO sale. These canvases are high quality and are exactly what I ordered. It took a little longer than I thought to be prepared and shipped, but customer service was very helpful.

25 July 2025
Rated 5 out of 5 stars

I had purchased a very large canvas

I had purchased a very large canvas, which I could not find anywhere else. The service, communication and transport of the canvas were implacable. Very happy with my experience and will not only do it again but also recommend to others.

17 July 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look