Canvas Printers Reviews 

2,140
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including framed canvas prints and metal pictures, often exceeding their expectations. The delivery service is frequently highlighted for its promptness and efficiency, with items arriving safely and well-packaged. Many people also appreciate the professional and helpful customer service, along with the ease of the ordering process. However, some reviewers noted occasional issues, such as a bent metal picture, a detached hanger, or slight imperfections in canvas framing like noticeable corner creases.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many expressing satisfaction with the sharp,... See more

Quality

Customers had positive experiences with quality, consistently praising the excellent print quality, vibrant... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting prompt and... See more

Service

People report positive experiences with service, often highlighting the helpful and professional staff.... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of ordering and the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was delighted both with the structural quality of the framed canvas prints and the image resolution and clarity. Three seperate orders were produced, despatched and delivered promptly. The packagin... See more

Rated 5 out of 5 stars

The end product exceeded our expectations. The advice given by the person checking the pre production of the picture was most helpful. The price was very reasonabletheir for the excellent quality of... See more

Rated 5 out of 5 stars

The options for prints is quite impressive to cater for each taste. The process of selecting the picture and format is easy and quick. The quality of the prints is excellent. An bonus one's get the op... See more

Rated 5 out of 5 stars

Customer service was excellent, I received an email before they went into production to recommend I get the designers service as I was shown the picture with and without, I am so glad I did. An ema... See more


Company details

  1. Photo printing service
  2. Art supply shop
  3. Association or organisation
  4. Bedroom furniture shop
  5. Home Furniture Shop
  6. Interior designer
  7. Living room shop
  8. Wedding service

Information provided by various external sources

Canvas Printers Online provides high quality photo to canvas prints at affordable prices. We offer competitive pricing, at over 60%+ off RRP and free shipping. Create now and order online!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,140)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

The quality of the print

The quality of the print, and the quality of the stock was just not as good as I was expecting. It was a very cheap price, but the result really matches the price.

(I don't know if there's a way to reply to you directly)
The cuts on the metallic stock are not completely smooth. I haven't used this stock before, so I don't know if that is normal. The black is not very uniform, and there seem to be a couple of printing artefacts in the black area that is not in the original image.

15 September 2023
Canvas Printers logo

Reply from Canvas Printers

Hi Jon, we can certainly review your order further. If there has been a production error, we can ship a replacement. Please take photos of the issues and email us at support@canvasfactory.com

Kind Regards
Amanda

Rated 5 out of 5 stars

Ordered From South Africa for Aus Family

I live in South African and wanted to organise a gift to be delivered to my sister in Australia - I was a little nervous about the quality of ordering online but they turned out great! I looked at many online printing companies and this one was easier to use and I could choose the best size for the prints.
Also scored on some free shipping :)

30 August 2023
Rated 5 out of 5 stars

Very impressed

I've used this service quite a few times over the years and must say customer service is always on point. The item I originally ordered wasn't going to be as of good quality however the staff were quick to email and recommend a different size canvas. Delivery was prompt after the adjustment.

15 August 2023
Rated 1 out of 5 stars

I don't like the constant reminder to…

I don't like the constant reminder to leave a review. And it is nothing to do with Trustpilot, it is from your website, please don't just try to deflect your shortcomings to other people.

19 June 2023
Canvas Printers logo

Reply from Canvas Printers

Hi Steve, I said "if" it's from Trust Pilot. If it's from our web site, you can also unsubscribe from these as well.

Kind Regards
Amanda

Rated 5 out of 5 stars

Amazing 🤩

I’ve made multiple purchases with this company, always receive exceptional products and service

18 June 2023
Rated 5 out of 5 stars

Top quality

Almost immediately after submitting my photos I was contacted to say a couple weren’t good enough. Sent new photos received about a week later 👍

15 June 2023

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