The rep that assisted me was incredibly helpful. I needed a gown for a rather large student and initially I went to the page that has the sizes. At the bottom of it, there is a number to call if the s... See more
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Kat was the one that helped me out a lot. Thank you Kat. Thank you for being patience and super helpful and especially friendly. The company should give Kitty Kat a raise, as she was very professi... See more
The ordering process was easy and tracking was updated the entire time. However, my gown is short. I used the length the website recommended for my height. It comes just past my knees so it doesn't lo... See more
Company replied
Initially, I was getting annoyed that the stole n gown hasn’t arrived yet despite 2 calls. On the 3rd call, the person helped me n expedited the order which arrived in time for my daughter’s event. Gr... See more
Company details
Written by the company
The One-Stop Shop For Every Graduation, from our warehouse direct to you! At Cap And Gown Direct, we care about each and every customer by offering value and convenience in ordering graduation products. There is no tiered pricing for 1 set of cap and gown to 100 sets, because we offer the bottom price plus shipping & handling. There's no more waiting for months for your graduation gown to be shipped to you- our standard shipping takes only 3-5 business days to arrive anywhere in the U.S. We make things simple, affordable, and reliable. Place your order online today, or contact us at info@capandgowndirect.com if you have any questions!
Contact info
140 58th St Ste. 6G, 11220, Brooklyn, NY, United States
- 347-669-4696
- info@capandgowndirect.com
- capandgowndirect.com
4.2
Great
476 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 20% of negative reviews
Typically replies within 24 hours
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Affordable price
The pricing was great and the item came on time. Thank you. My graduation is on Saturday.
1 August 2023
The came on time and it was just what I…
The came on time and it was just what I expected. This is my second time purchasing from this company and I will be using them again thx!
7 August 2023
You should use a different carrier
You should use a different carrier. I haven’t received the cap and gown yet.
4 August 2023
Reply from CapandGownDirect.com
Hi there, thank you for letting us know. Your tracking says it has been delivered. We will write to you more privately on the matter.
Quick and inexpensive
2 August 2023
Ordering from overseas I was kept…
Ordering from overseas I was kept informed and my cap arrived. It is a great product and I am very happy.
22 June 2023
I order my son graduation back in April…
I order my son graduation back in April my son graduated was May 24,2023 @ 9:00 a.m my son cap and gown didn’t come back in time after I had pay triple just for FedEx get the cap and gown on time and still didn’t receive it I was disappointed my son didn’t have a cap and gown on graduation day the company had excepted my pay but they had two different address but wasn’t for sure which address to send it when the company didn’t try reach out or call me
22 May 2023
Reply from CapandGownDirect.com
Hi LaKeshia, Thank you for your honest description of your point of view. For some reason your order didn't come through until May 22nd 2023, 2 days before your son's graduation. When your order was finally in, including your expedited shipping, our team did all they could to send this out to you so that it would make it before the 24th. FedEx ended up being delayed and sometimes these things happen. We understand your son's day didn't go as planned, if you would like to return the gown for a refund we can process one for you. Another options is sending you a refund on shipping. We hope you will accept one of these 2 options. Thanks again.
Wronitem sent and I called to have a…
Wronitem sent and I called to have a new one sent and it never showed up. I am returning my order
22 April 2023
The tassels was the wrong color
The tassels was the wrong color. I ordered silver not gold
22 April 2023
I don’t know why anyone would buy…
I don’t know why anyone would buy anywhere else! The prices are much better than ‘official’ sales and the quality is first rate!
21 March 2023
Quick delivery!
24 March 2023
Great quality and it fits great.
23 March 2023
Great quality!
23 March 2023
User Friendly
Easy to use website and nice customizations. Can't wait to get the product and see its fit and finish
21 March 2023
The quality of the gowns is great and…
The quality of the gowns is great and your customer service was wonderful. You followed up on making sure the delivery arrived on time.
13 March 2023
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