CAPEX.com 

This company’s rating is unavailable due to a breach of our guidelines.

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The lack of clear stats and expensive fees is a mess, they ignored my payout entirely. #Echo #Mines. On #trustpilot logical and focused on timing, which makes the gains feel very professional and repe... See more

Rated 1 out of 5 stars

No reciban llamadas del equipo de capex, solamente quieren tomar todo tu dinero, no quieren que retires el capital. Please do not use this platform its a scam, they try to make you think you're ma... See more

Company replied

Rated 1 out of 5 stars

Dont fall for this SCAM! They ask you to deposit money, then they ask you to open "very safe" for the account large number of positions and then they keep on asking to deposit more to sustain the mark... See more

Rated 1 out of 5 stars

Totally Scam and fraud Stay away ,I have very worst experience ,they will always call you with vpn used number ,will ask you to deposit and invest ,but when you want to withdraw they will not proce... See more

Company replied

Company details

  1. Alternative Financial Services

About CAPEX.com

Written by the company

At CAPEX.com, we empower traders to navigate the financial markets with confidence and precision. Our mission is to provide cutting-edge tools, comprehensive resources, and a seamless platform experience to help you make informed trading decisions. This commitment has earned us recognition from industry leaders and the trust of thousands of traders worldwide.

Why Choose CAPEX.com?

  • Comprehensive Market Access: Trade over 2,100 markets, including CFDs on stocks, forex, crypto, indices, shares, commodities, ETFs, and bonds. From seasoned traders to beginners, we cater to every trading style.
  • Smart Tools, Smarter Trading: With tools like our integrated AI-driven sentiment analytics, economic date, and a world-class education hub, CAPEX.com equips you to trade smarter, not harder.
  • Award-Winning Excellence: Recognized globally for innovation and customer satisfaction, including accolades for our advanced trading platform and education resources.

Contact info

Breach of guidelines

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Opening a new live account with CAPEX…

Opening a new live account with CAPEX was easy. Then I proceeded to make a deposit and there were several options available. CFD coverage is diverse enough and the platform helps the company stand out from the crowd. Nothing to complain about, so I am glad to award 5 stars.

22 February 2024
Unprompted review
Rated 1 out of 5 stars

Very aggressive sales people

Very aggressive sales people. I was insulted by an agent because I made it clear to them I wasn't interested in their platform. I am happy I decided not to trade on their platform.

20 February 2024
Unprompted review
CAPEX.com logo

Reply from CAPEX.com

Dear Rodrigue Tusse,

Thank you for bringing this matter to our attention. We take such matters seriously and would like to investigate further to address your concerns appropriately.

To assist us in thoroughly examining the situation, could you please provide us with additional information such as your registered email address or account number?

Alternatively, you may contact our Customer Support Department directly to share more details about your experience. We value your feedback and are committed to resolving any issues you may have encountered.

Kind regards,
CAPEX.com Team

Rated 4 out of 5 stars

You have a smart safe platform

You have a smart safe platform, we feel safe to be on that. Even we loose our password, still we don't loose our investment, because you help us out. I think as far as the infos in your platform concern you can all ways add more infos that help your customers. Also the local languages translations like from English to Greek needs some corrections. I have to mention that your support people that I experience in Greece miss Maria Panagiotidou is the best on support, advising, helping us out, she is excellent....
Keep up the good standards in the platform, so you will get more customers!!!

16 February 2024
Unprompted review
CAPEX.com logo

Reply from CAPEX.com

Dear Frank Grispos,

Thank you for your positive feedback! Your suggestion about adding more helpful information is noted, and we'll work on it. We also appreciate your input on language translations and we strive to improve this aspect.

We'll continue to uphold high standards in our platform, and your feedback is invaluable. If you have any further suggestions, feel free to share them.

Best regards,
CAPEX.com Team

Rated 1 out of 5 stars

Terrible Broker

I requested a withdrawal of only 200 USD and they have never processed it neither for rejecting it or accepting it. They state in their page that the time required to process it is 1 day, then they say in customer support is 3 days. So there is no coherence between what they say to the public and what they actually do. There is no transparency.

In addition, they call you too much. Some agents calls you mediocre only because you don't want to make a deposit during the call.

4 February 2024
Unprompted review
CAPEX.com logo

Reply from CAPEX.com

Dear Josué Gabriel Medina,

Thank you for taking the time to share your feedback and we sincerely apologize for any inconvenience you've experienced. We understand the importance of timely withdrawals, and we regret that the processing time did not align with our stated timelines.

Upon further investigation, we can confirm that your withdrawal request has been processed accordingly. Please allow a short period for the funds to reflect in your account.

If you have any additional concerns or require further assistance, please feel free to reach out to our Customer Support team. We are here to assist you promptly.

Thank you for your understanding, and we appreciate your patience.

Best regards,
CAPEX.com Team

Rated 1 out of 5 stars

I have withdrawn my money no one is…

I have withdrawn my money no one is answering me! It's been 4 days and still no reply. I have sent 17 emails!!

1 January 2024
Unprompted review
CAPEX.com logo

Reply from CAPEX.com

Dear Lindsay Nelson,

Thank you for reaching out, and we sincerely apologize for any inconvenience you've experienced.

We understand the importance of your withdrawal request, and we regret any delays in our response. We have thoroughly investigated your situation, and we found that your previous withdrawal request was closed due to open positions. You were duly informed of this from our end.

Rest assured, your current withdrawal request is actively under process by our relevant department. We appreciate your patience and understanding as we work to resolve this matter promptly. If you have any further concerns or questions, please feel free to reach out to our support team.

Thank you for your understanding.

Best regards,
CAPEX.com Team

Rated 5 out of 5 stars

I've had a positive experience and rate…

I've had a positive experience and rate Capex 5 stars. It has demonstrated itself as an excellent trading broker. The well-designed platform matches both newbies and seasoned traders.

6 December 2023
Unprompted review
CAPEX.com logo

Reply from CAPEX.com

Dear Joaquin,

Thank you for taking the time to share your positive feedback.

We are delighted to hear that our well-designed platform suits your needs. If you have any further feedback or suggestions, feel free to let us know. Happy trading!

Best regards,
CAPEX.com Team

Rated 4 out of 5 stars

I have experienced Capex for a while

I have experienced Capex for a while. It’s friendly for beginners like me. I can access free training resources with a lot of new information about trading decisions and markets. It is so helpful for my trading time. However, I wish customer service would be quicker to answer emails on some occasions.

10 January 2024
Unprompted review
CAPEX.com logo

Reply from CAPEX.com

Dear Hamid Zafir,

Thank you for taking the time to share your experience with us!

We appreciate your feedback and want to assure you that a prompt and efficient support experience is a priority for us, and we're continuously working to improve in this aspect.

If you ever have specific concerns or need assistance, feel free to reach out, and we'll do our best to provide a timely solution.

Best regards,
CAPEX.com Team

Rated 4 out of 5 stars

I've been trading with CAPEX for a…

I've been trading with CAPEX for a while now, and the only downside I've noticed is their high minimum deposit. It would be more accessible for beginners if they lowered it. But, their segregated funds, competitive pricing, and learning tools make them a reliable broker.

28 November 2023
Unprompted review
CAPEX.com logo

Reply from CAPEX.com

Dear Alberto,

Thank you for sharing your experience. We appreciate your feedback and are pleased to hear that you find our tools to be valuable aspects of our service.

Regarding your suggestion about the minimum deposit, we constantly review our offerings to ensure they align with the needs of our traders. Your input is valuable, and we will certainly take it into consideration as we strive to enhance our platform.

We're here to provide you with the best trading experience, and if you have any further suggestions or questions, please feel free to reach out.

Best regards,
CAPEX.com Team

Rated 5 out of 5 stars

Their educational sector with numerous…

Their educational sector with numerous amount of different articles, webinars and other stuff is delightful for me.
I like when the broker offers something where you can draw knowledge from.

19 October 2023
Unprompted review
CAPEX.com logo

Reply from CAPEX.com

Dear Bruno,

Thank you for your feedback!

Our focus on education is aimed at empowering our clients to make informed decisions, and it's great to know that you appreciate this aspect of our services.

If you have any suggestions or require any assistance please feel free to let us know!

Best regards,
CAPEX.com Team

Rated 1 out of 5 stars

IF YOU WANT TO LOSE MONEY USE THIS…

IF YOU WANT TO LOSE MONEY USE THIS PLATFORM.
All the negative opinions of CAPEX.com written on this page are right, as are the answers they give defending themselves (after you lose your money because they don't lose, the only loser is you), some of those who write here, They explain in detail how, like me, they lost their money, it is obvious that CAPEX has a defense department in charge of writing good reviews on all the opinion pages.
I am dedicated to investing and advising those who want to win in politics, I am a political coach. From my point of view, after having done the CAPEX.com test. I came to the conclusion that this platform is like entering a casino to PLAY money (because that is the mentality with which you should enter a casino, very few get rich in those places) The difference is that in a casino If you win, they give you your money immediately. In CAPEX you have to wait for them to decide when they give it to you and how much of your profit you can take out. Another difference is that in a casino you decide how much to bet, without someone constantly pressuring you. to keep betting, at CAPEX they give you a TRAINED employee to convince you that, even though you are losing, you continue betting.
CONCLUSION: If what you want is to play and you have money left over, it's better to go to the casino because the chances of it coming out, at least a tie (because no one comes out rich) from the casino are much higher than leaving CAPEX with money. And if you don't have any left over, then invest it in something that is not as high risk as this company (they themselves warn you in the small WRITTEN letters of the emails they send you because they are obliged to do so, READ THEM before taking the risk and DO NOT Let yourself be convinced with BEAUTIFUL WORDS SPOKEN by a very well-trained employee to make money for the company, using your money and time, in the end the only one who loses is YOU, CAPEX never loses.
TIP: If you are not a gambling addict and you want to enjoy money, spend it on satisfaction, remember that in this world, thanks to your free will given to you by the CREATOR, YOU are the only one responsible for building your own "heaven" or your own "hell" .
PS: FOR CAPEX: If you want to contact me, you have my email because you are still sending me emails as well as my phone number, they made me lose $23 thousand dollars, when they found out that I was going to withdraw them and they did it when the account was $83,400 dollars I have everything documented, the recorded conversations, emails and screenshots of the disgusting way in which you made the decisions without my consent to make me lose, you only returned me $500 dollars and it took you two weeks to do it, please be honest, it's good to make money but in good faith not by deceiving others.

Notice in your response to confuse those who read these reviews what they say "We are committed to investigating this matter to your satisfaction and ensuring that your experience with us is positive" are so cynical, they put these lies. THEY HAVE NEVER COMMUNICATED TO RESOLVE THE PROBLEM AND THEY HAVE A WAY TO DO IT, BECAUSE THEY HAVE ALL MY DATA. liars

25 September 2023
Unprompted review
CAPEX.com logo

Reply from CAPEX.com

Dear Hector B. Jimenez,

Hope this message finds you well. First and foremost, we would like to express our gratitude for taking the time to share your feedback with us. We genuinely appreciate your input as it helps us improve our services.

We are sorry to hear that your recent experience with us did not meet your expectations. We take all customer feedback seriously and are committed to addressing any concerns promptly. However, to assist us in resolving this matter effectively, we kindly request some additional information from you.

Could you please provide us with more details about your recent interaction with our company? This information will be invaluable in helping us understand the specific issues you encountered and take appropriate actions to prevent similar incidents in the future.

Furthermore, if you could provide us with your contact details, such as your email address, phone number or account number we would greatly appreciate it. This will enable us to locate your account in our system.

We are committed to investigating this matter to your satisfaction and ensuring that your experience with us is a positive one.

Our goal is to regain your trust and ensure that you have the excellent experience that we strive to provide to all our customers.

Thank you again for bringing this matter to our attention. We look forward to hearing from you soon and working together to address your concerns.

Warm regards,
CAPEX.com Team

Rated 4 out of 5 stars

Decent

I recently had the opportunity to explore and use Capex as my trading broker. My experience has been good. Capex has proven to be a top-notch trading partner. The Capex trading platform is exceptionally well-designed, catering to novice and experienced traders. The intuitive interface makes navigation a breeze, allowing users to seamlessly switch between various trading instruments, charts, and analysis tools. The platform's responsive design ensures it works flawlessly across different devices. Some things could be better like a number of cryptos but however I still like it.😉

21 September 2023
Unprompted review
CAPEX.com logo

Reply from CAPEX.com

Dear Abdulaziz Al-Saud

Thank you for taking the time to share your experience with us. We're delighted to hear that your overall experience has been positive.

Your feedback regarding the platform's design and intuitive interface is highly appreciated. We understand the importance of continuous improvement, and your input is invaluable in shaping our services.

Rest assured that we are continuously working to expand our offerings to meet the evolving needs of our traders.

If you ever have further suggestions or feedback, please feel free to share.

Best regards,
CAPEX.com Team

Rated 1 out of 5 stars

BE AWARE THAT THIS PLATFORM ITS A SCAM

No reciban llamadas del equipo de capex, solamente quieren tomar todo tu dinero, no quieren que retires el capital.

Please do not use this platform its a scam, they try to make you think you're making money but they don't set your trades on the market.

29 August 2023
Unprompted review
CAPEX.com logo

Reply from CAPEX.com

Estimada Diana Carolina Gonima Oyaga,

¡Gracias por los comentarios proporcionados!

Al localizar su cuenta e investigar este asunto, podemos observar que su representante de cuenta se comunicó con usted periódicamente para presentarle las últimas noticias y la capacitación obligatoria.

Nos gustaría recordarle que los servicios prestados no constituyen asesoramiento financiero de ninguna manera, ya que usted es el único responsable de sus decisiones comerciales, que deben basarse en su apetito u objetivos personales de riesgo.

Además, nunca ha realizado solicitudes de retiro por su parte ni irregularidades con respecto a su capacidad para abrir nuevas operaciones, ya que al abrir nuevas operaciones debe tener en cuenta múltiples factores, como el margen disponible, el horario de operaciones, etc.

Tenga la seguridad de que analizaremos más a fondo este asunto para evitar situaciones como esta y garantizar el mejor servicio posible.

Si alguna vez necesita más ayuda, estamos a solo unos clics de distancia.

Atentamente,
Equipo CAPEX.com

Rated 4 out of 5 stars

Good

I really love the capex academy and I can say that I learned how to trade in capex. But the initial deposit is pretty high for the guys who just wanted to start. So I learned in capex, went to a different broker, earned a bit of money and came back to capex. It was pretty tough and a long way that I passed but it definitely made me stronger so I actually can't complain. It is a really solid trading broker. The main drawback is the minimum deposit but I guess it has its own reason that I do not want to know.🙃

15 August 2023
Unprompted review
CAPEX.com logo

Reply from CAPEX.com

Hello,

Thank you for the feedback provided!

It's rewarding for us to know that we've been able to meet or exceed your expectations, as we strive to provide the best possible experience and, and your insight reassures us that we're on the right track.

We will continue to work hard in order to maintain the quality of our services!

If you ever need any further assistance, we are just few clicks away.

Best regards,
CAPEX.com Team

Rated 3 out of 5 stars

Content

Ive been investing with CAPEX for a bit now and I'm really happy with the outcome. They offer good investmen options. I appreciate most its research and analysis tools.

22 July 2023
Unprompted review
Rated 4 out of 5 stars

Tools for success

For me Capex is prominent with its extra trading tools for more efficiency on the market.Like the trading central or tools integrated into the platform.

Those are very handy to perform my analysis day in and day out.

26 June 2023
Unprompted review
Rated 4 out of 5 stars

Committed broker

When it comes to finding the best trades to invest in, CAPEX offers a range of instruments and to trade. With its powerful trading tools and real-time market data,it is easy to find profitable trades that align with your investment goals. CAPEX is really committed to its clients and I am impressed with what they have to offer. With CAPEX by your side, you can be confident that you have the knowledge and tools you need to succeed in the market.

19 June 2023
Unprompted review
Rated 3 out of 5 stars

Stability

One of the advantages of a broker worth mentioning is the stability of the services and structure of the company.
I trade with this broker and I am sure that tomorrow, as today, I will have no problem accessing the financial markets.

15 June 2023
Unprompted review
Rated 4 out of 5 stars

Assets

So many assets across a variety of asets classes. For me to see this many tradable instruments is a bit unusual is a very positiv way.
It radically diversifies your trading, thus creating tons of possibilities.

29 May 2023
Unprompted review
Rated 5 out of 5 stars

Trading with CAPEX

They WebTrader is incredibly intuitive and easy to master. The leverage offered by they is reasonable. One very good thing is their Academy, much helpful.

25 May 2023
Unprompted review
Rated 3 out of 5 stars

Average

I recently started trading with CAPEX, and my experience has been somewhat mixed. The company offers a decent range of CFDs, and the leverage of up to 1:30 is more than enough.

However, the customer support could have been more responsive. Additionally, while the CAPEX Academy is promoted as a valuable educational resource, the content lacks depth and practicality.

On the positive side, CAPEX is regulated by reputable authorities, which provides a certain level of confidence and security. Additionally, the desktop and mobile accessibility to various markets is convenient.

22 May 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look