Capify Reviews 711

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, making the process incredibly easy and stress-free. The service is frequently described as prompt, straightforward, and supportive, with many appreciating the clear communication and quick turnaround times for funding. However, some people were dissatisfied with the company's policy regarding start-up businesses, noting that they were unable to secure a loan. Additionally, a few reviewers expressed concerns regarding the use of their personal information, and some mentioned a lack of communication and an experience of being asked for numerous documents without a clear resolution.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, praising the professionalism, efficiency, and... See more

Customer service

Consumers express high satisfaction with customer service. Reviewers consistently highlight the... See more

User experience

Users describe positive interactions with user experience. Many customers report excellent experiences,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve now used Capify for business lending for the fifth times (5th), and once again the experience has been excellent. The whole process was , professional, and straightforward from start to finish.... See more

Company replied

Rated 5 out of 5 stars

Clare was fantastic, every step of the way. Very communicative and easily contactable. The whole process was completed very quickly. Her friendly and approachable manner made the whole experience very... See more

Company replied

Rated 5 out of 5 stars

Well what can I say other than top notch experience and wonderful customer service, hand held all the way through with your own adviser and constant updating. When borrowing money, it can be a real... See more

Company replied

Rated 5 out of 5 stars

I recently applied for a business loan with Capify and honestly the whole experience was great. The team was professional, fast and really responsive from the start. The entire process took less tha... See more

Company replied


Company details

  1. Non-bank financial service

About Capify

Written by the company

Capify was founded in 2008 during the height of the global financial crisis, as an avenue to assist financially struggling UK SME’s that did not qualify for traditional lending options. Understanding how difficult it can be to attain business funding, Capify is here to make this process as simple and quick as possible getting funding in your hands in under 24 hours.

Get funding from £5,000 to £1,000,000 for any business purpose - from working capital or purchasing new equipment. Capify loans are repaid in small, manageable fixed payments, to help you manage cash flow. With our simple application process, loan calculators, and a great team ready to guide you through the process, you can check your eligibility online in 30 seconds.

If you've been trading for over 12 months and have a monthly turnover of £10,000 apply online today and you could have the funds in your account the same day.

Capify is not a bank and may be able to help you when a traditional lender might not. We look at different lending criteria and will consider all credit profiles, with every loan application decided by a human, not an algorithm. We’re proud to have a team of dedicated professionals who can help guide business owners through the process and find the best solutions for them. For this reason, we’ve built a strong community of customers who come back to us time and time again. We place a lot of emphasis on human communication over tech. Whilst we think that tech is important and delivers a fast process from application to receiving your funds, you’ll also have a dedicated point of contact who will always be available at the end of the phone if you’ve got a question. We also have a team of real people who look over every single deal. 

   

Capify - Business Funding Made Simple

Written by the company

Raise up to £1,000,000
Our application process is made simple and fast with our dedicated account managers to assist you all the way.
We've funded over £1.2 billion globally and supported over 20,000 businesses.
We know business owners require finance for many reasons whether you want to buy stock or equipment, expand marketing or hire additional staff, our funding and flexible repayments are perfect for the growth of your business.

Contact info

Promotion box for Capify

Trusted by thousands of SMEs

Whatever your business goals, a Capify loan can help you get there.

4.6

Excellent

TrustScore 4.5 out of 5

711 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Sharing your personal information without your consent!

I tried to apply for a business loan and I did not receive it, as Capify is not supporting a Start Ups. My biggest issue was not that, but that Capify immediately shared my personal information with another company Swoop without asking me first and without my permission! This as far as I researched is illegal! You can't just share my personal information just with anyone. They never asked for my permission and just shared my personal information. Now I will probably be bombarded with a calls and emails from that other company! AVOID AT ALL COSTS!!

30 August 2025
Unprompted review
Capify logo

Reply from Capify

Hi AK,

Thank you for your feedback. As part of our application process, applicants agree that if they don’t meet our lending criteria, we may refer their details to our partner Swoop Finance, who may be able to help. This is covered in our Privacy Policy here: https://www.capify.co.uk/privacy-policy/

We take data protection very seriously, but if you’d prefer not to be contacted further, please reach out to us directly and we’ll make sure your preferences are updated.

Kind regards
The Capify UK Team

Rated 5 out of 5 stars

Best customer service

Best customer service
Quick service very polite
Clare Jones
All the way she helped me to get finance sorted I strongly recommend for businesses
Thank you again Clare 😊

26 August 2025
Unprompted review
Capify logo

Reply from Capify

Hi

Thanks so much for your kind review. We are really delighted to hear Clare was able to support you so well in your application.

It means a lot to know we played a part in helping you and your business and wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Clare was extremely helpful and…

Clare was extremely helpful and explained the process clearly - with no unexpected surprises!

I would definately recommend, and would return if I needed extra funding

29 August 2025
Unprompted review
Capify logo

Reply from Capify

Hi

Thanks so much for your kind review. We are really delighted to hear Clare was able to support you so well in your application.

It means a lot to know we played a part in helping you and your business and wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

great help and information

4 August 2025
Unprompted review
Capify logo

Reply from Capify

Hi

Thanks so much for your kind review.

It means a lot to know we played a part in helping you and your business and wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

I’m very happy with this company…

I’m very happy with this company professional service and I have to Refer Craig as top Man who sort my Business with best possible offer

15 August 2025
Unprompted review
Capify logo

Reply from Capify

Hi Remi

Thanks so much for your kind review. We are really delighted to hear Craig was able to support you so well in your application.

It means a lot to know we played a part in helping you and your business and wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

A very quick and efficient service

A very quick and efficient service. I dealt with Henry Barlow, who was very friendly and incredibly helpful.

24 July 2025
Unprompted review
Capify logo

Reply from Capify

Hi Louisa

Thanks so much for your kind review. We are really delighted to hear Henry was able to support you so well in your application.

It means a lot to know we played a part in helping you and your business and wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Clare was spot on

Clare was spot on , she help me in a different aspects , she handled the whole process as a family member , I would recommend her service for best and realistic outcomes. 5 star service

22 August 2025
Unprompted review
Capify logo

Reply from Capify

Hi

Thanks so much for your kind review. We are really delighted to hear Clare was able to support you so well in your application.

It means a lot to know we played a part in helping you and your business and wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Super quick service and funding

Super quick service and funding. Demsie was a great help, would recommend!

20 August 2025
Unprompted review
Capify logo

Reply from Capify

Hi

Thanks so much for your kind review. We are really delighted to hear Demsie was able to support you so well in your application.

It means a lot to know we played a part in helping you and your business and wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Fantastic experience with Tristain…

Fantastic experience with Tristain Rodrigues. He guided me through the funding process with clarity and genuine support. He understood my business needs and handled everything with care and so quick. Professional, reliable, and truly helpful — highly recommend!

15 August 2025
Unprompted review
Capify logo

Reply from Capify

Hi

Thanks so much for your kind review. We are really delighted to hear Tristain was able to support you so well in your application.

It means a lot to know we played a part in helping you and your business and wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Henry guided me through the process…

Henry guided me through the process from start to finish.
Everything went smoothly

6 August 2025
Unprompted review
Capify logo

Reply from Capify

Hi

Thanks so much for your kind review. We are really delighted to hear Henry was able to support you so well in your application.

It means a lot to know we played a part in helping you and your business and wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Thanks to Henry Barlow,the guy was nice…

Thanks to Henry Barlow,the guy was nice and patient ,everything went smoothly and fast if I could give a 10 I would !!!! Highly recommend!!!

8 August 2025
Unprompted review
Capify logo

Reply from Capify

Hi Valentina

Thanks so much for your kind review. We are really delighted to hear Henry was able to support you so well in your application.

It means a lot to know we played a part in helping you and your business and wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Highly recommend

Lydia and the team were hugely helpful, making a process that can be confusing and daunting, simple and straightforward. Highly recommend

6 August 2025
Unprompted review
Capify logo

Reply from Capify

Thanks so much for your kind review. We are really delighted to hear Lydia was able to support you so well in your application and made things easy for you.

It means a lot to know we played a part in helping you and your business and wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Nicole from Capify Market Place was…

Nicole from Capify Market Place was such a professional and great help in understansing the whole process and getting the job done for us. Highly recommended.

6 August 2025
Unprompted review
Capify logo

Reply from Capify

Thanks so much for your kind review. We are really delighted to hear Nicole was able to support you so well in your application.

It means a lot to know we played a part in helping you and your business and wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

I excellent service and communication…

I excellent service and communication from Kyle . 2nd time getting a funding boost and it's been a pleasant experience.

4 August 2025
Unprompted review
Capify logo

Reply from Capify

Hi Charles

Thanks so much for your kind review. We are really delighted to hear Kyle was able to support you so well in your request for support with your 2nd funding boost.

It means a lot to know we have been able to support your yet again and that we have played a part in helping to continue to help you and your business move forward.

We wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Nice and easy

Great communication Craig really helpful guy definitely made things easy

31 July 2025
Unprompted review
Capify logo

Reply from Capify

Thanks so much for your kind review. We are really delighted to hear Craig was able to support you so well in your application and made things easy for you.

It means a lot to know we played a part in helping you and your business and wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Had a lovely experience with Clare

Had a lovely experience with Clare, she was really helpful and went through the process with me clearly. The funds arrived within 3 days of making my first contact which was so quick! Very impressed! Would highly recommend Clare & Capify!

22 July 2025
Unprompted review
Capify logo

Reply from Capify

Hi Phil

Thanks so much for your kind review. We are really delighted to hear Clare was able to support you so well in your application.

It means a lot to know we played a part in helping you and your business and wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Customer service from Henry was…

Customer service from Henry was excellent

27 June 2025
Unprompted review
Capify logo

Reply from Capify

Thanks so much for your kind review. We are really delighted to hear Henry was able to support you so well in your application.

It means a lot to know we played a part in helping you and your business and wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Best service

Best service from Zach Tobin

1 June 2025
Unprompted review
Capify logo

Reply from Capify

Thanks so much for your kind review. We are really delighted to hear Zach and the team were able to support you so well in your application.

It means a lot to know we played a part in helping you and your business and wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Quick and efficient funding solution

Quick and efficient funding solution, not the cheapest but always excellent in getting funds quickly. Dealt with Kyle M a few times now and he's very good. Guy deserves a raise! ;)

16 July 2025
Unprompted review
Capify logo

Reply from Capify

Thanks so much for your kind review. We are really delighted to hear Kyle and the team were able to support you so well in your application.

It means a lot to know we played a part in helping you and your business and wish you continued success.

All the best
The Capify UK Team

Rated 5 out of 5 stars

Nicole We thank her for being a very…

Nicole We thank her for being a very helpful lady and for accomplishing wonderful things🙏

10 July 2025
Unprompted review
Capify logo

Reply from Capify

Thanks so much for your kind review. We are really delighted to hear that we were able to support you so well in your application.

It means a lot to know we played a part in helping you and your business and wish you continued success.

All the best
The Capify UK Team

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