Capify Reviews 711

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and efficiency, making the process incredibly easy and stress-free. The service is frequently described as prompt, straightforward, and supportive, with many appreciating the clear communication and quick turnaround times for funding. However, some people were dissatisfied with the company's policy regarding start-up businesses, noting that they were unable to secure a loan. Additionally, a few reviewers expressed concerns regarding the use of their personal information, and some mentioned a lack of communication and an experience of being asked for numerous documents without a clear resolution.

What people talk about most

Staff

Clients share positive opinions on staff, consistently praising their professionalism, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, praising the professionalism, efficiency, and... See more

Customer service

Consumers express high satisfaction with customer service. Reviewers consistently highlight the... See more

User experience

Users describe positive interactions with user experience. Many customers report excellent experiences,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve now used Capify for business lending for the fifth times (5th), and once again the experience has been excellent. The whole process was , professional, and straightforward from start to finish.... See more

Company replied

Rated 5 out of 5 stars

Clare was fantastic, every step of the way. Very communicative and easily contactable. The whole process was completed very quickly. Her friendly and approachable manner made the whole experience very... See more

Company replied

Rated 5 out of 5 stars

Well what can I say other than top notch experience and wonderful customer service, hand held all the way through with your own adviser and constant updating. When borrowing money, it can be a real... See more

Company replied

Rated 5 out of 5 stars

I recently applied for a business loan with Capify and honestly the whole experience was great. The team was professional, fast and really responsive from the start. The entire process took less tha... See more

Company replied


Company details

  1. Non-bank financial service

About Capify

Written by the company

Capify was founded in 2008 during the height of the global financial crisis, as an avenue to assist financially struggling UK SME’s that did not qualify for traditional lending options. Understanding how difficult it can be to attain business funding, Capify is here to make this process as simple and quick as possible getting funding in your hands in under 24 hours.

Get funding from £5,000 to £1,000,000 for any business purpose - from working capital or purchasing new equipment. Capify loans are repaid in small, manageable fixed payments, to help you manage cash flow. With our simple application process, loan calculators, and a great team ready to guide you through the process, you can check your eligibility online in 30 seconds.

If you've been trading for over 12 months and have a monthly turnover of £10,000 apply online today and you could have the funds in your account the same day.

Capify is not a bank and may be able to help you when a traditional lender might not. We look at different lending criteria and will consider all credit profiles, with every loan application decided by a human, not an algorithm. We’re proud to have a team of dedicated professionals who can help guide business owners through the process and find the best solutions for them. For this reason, we’ve built a strong community of customers who come back to us time and time again. We place a lot of emphasis on human communication over tech. Whilst we think that tech is important and delivers a fast process from application to receiving your funds, you’ll also have a dedicated point of contact who will always be available at the end of the phone if you’ve got a question. We also have a team of real people who look over every single deal. 

   

Capify - Business Funding Made Simple

Written by the company

Raise up to £1,000,000
Our application process is made simple and fast with our dedicated account managers to assist you all the way.
We've funded over £1.2 billion globally and supported over 20,000 businesses.
We know business owners require finance for many reasons whether you want to buy stock or equipment, expand marketing or hire additional staff, our funding and flexible repayments are perfect for the growth of your business.

Contact info

Promotion box for Capify

Trusted by thousands of SMEs

Whatever your business goals, a Capify loan can help you get there.

4.6

Excellent

TrustScore 4.5 out of 5

711 reviews

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Rated 5 out of 5 stars

Efficient, Easy, Quick

Lydia is simply the best, so efficient and keeps you up to date with each stage which i must admit from first point of contact to getting the funds was a space of 24hrs! Very helpful for that cashflow which is needed every now and again

25 March 2025
Unprompted review
Rated 5 out of 5 stars

Fast and straightforward

Fast and clear process from start to finish and made even easier by the expert guidance of Luke.
Everything was transparent and well explained and I couldn't be happier.

13 March 2025
Unprompted review
Rated 5 out of 5 stars

Great company to work with

Great company to work with, provide a quick and reliable service. Dealt with Craig Morraies, very fast and helpful guy, kept me updated all the way through and was very friendly. Will be recommending to others.

13 March 2025
Unprompted review
Rated 1 out of 5 stars

Be cautious with this loan product

Be cautious with this loan product. The interest rates are extremely high, and the daily repayment model can hurt your cash flow. I was approved for a £15,000 loan but only received £13,000, and ended up repaying £21,000 in total. I do not recommend this option, as it can place your business in a worse financial position.

9 January 2025
Unprompted review
Rated 1 out of 5 stars

Poor Service and Lack of Communication


I’ve been requesting a statement for over a month, and despite several follow-ups, I still haven’t received it. The loan servicing team is unresponsive, and their online portal doesn’t work properly. I’ve been dealing with Ian Littleton, but unfortunately, there’s been no progress or meaningful assistance.

This level of customer service is unacceptable, especially for something as simple as providing a statement. I would not recommend this company until they improve their communication and support systems.

21 February 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful service and an absolute…

Dreadful service and an absolute rip-off.
Loan approved for £6500. Amount received £5412 after their fees are removed. Amount repaid £9100.
Foolishly, and after being told that having made all of our payments on time, we were eligible for a further loan. Total silence and no further contact. Thankfully I came to my senses and organised funding with another provider on much more sensible terms.
Avoid if I were you

19 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Support from Craig & the Capify Team!

I had a fantastic experience with the Capify team, especially Craig. He was incredibly supportive, quick, and made the funding process smooth and stress-free. His professionalism and dedication truly made a difference, and I can’t thank him enough for his help. If you're looking for a reliable team to assist with funding, I highly recommend Capify. Thank you, Craig, for your outstanding service!

12 February 2025
Unprompted review
Rated 5 out of 5 stars

Clare was Amazing

Dealt with Clare. Absolute pleasre to deal with and was never too busy to run through things with me. Wil only use Clare going forward if we need anything. Thanks!!

7 January 2025
Unprompted review

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