Representing a locality, I needed to secure a tax exempt status. Once connecting with Mario, the process was extremely quick, he did a fantastic job setting our account up! The product I needed has... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
These guys have been very responsive and have very competitively priced products. I ordered my equipment over the holidays and get a quick response that the items were in transit to Capital and tha... See more
Company replied
Marker flags are of high quality and packaged well. I used them to mark my above ground pet fence wire since I have too many trees and large vines in the ground to bury it. Now anyone working near the... See more
I made a mistake when ordering a tripod. They sent me the correct one afterwords and took back the wrong one with no grief at all and in a very timely manner. Small company that is concerned about... See more
Company replied
Company details
Written by the company
Your experienced and authorized source for professional surveying equipment and supplies for engineers, contractors and surveyors. Surveying equipment calibrations and authorized warranty repair and service center for most all major surveying equipment...
Contact info
North Sam Houston Parkway West 1400, 77038, Houston, United States
- capitalsurveyingsupplies.com
4.6
Excellent
811 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 45% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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The deal was great
The deal was great, but I think it could've been packed and shipped more cheaply, so it would've saved me even more money in the long run. Other than the shipping debacle, the deal was great!
16 February 2026
Reply from Capital Surveying Supplies
We understand your concerns about shipping costs and packaging, and we appreciate you bringing that to our attention. We're always looking for ways to improve and provide the best value possible, so your input is very helpful. Thanks again for your support—we hope to serve you even better next time!
I ordered online and the shipping was…
I ordered online and the shipping was on time and the product arrived in perfect condition.
23 February 2026
Reply from Capital Surveying Supplies
Thank you for your feedback! Providing a smooth and reliable experience is important to us, and we truly appreciate your support. We look forward to serving you again!
Order Error
I wanted assistance returning an order so I could re-order the correct item. My mistake for ordering the incorrect items. However, because the company shipped the items as ordered, the telephone clerk was rude about the mistake even though I recognized the error was mine.
30 January 2026
Reply from Capital Surveying Supplies
Thank you for your feedback. We’re sorry to hear that your recent experience did not meet the level of service we strive to provide. While we understand that ordering mistakes can happen, our team should always respond with courtesy and professionalism when assisting customers.
We appreciate you bringing this to our attention and will be addressing it with our staff to ensure better service moving forward. If you still need assistance with returning the item and placing the correct order, we would be happy to help. Please feel free to contact us directly so we can make this right.
Thank you again for your feedback and for giving us the opportunity to improve.
you got me what I needed right away…
you got me what I needed right away which I could not find anyone else.
29 January 2026
Reply from Capital Surveying Supplies
We're so glad we could get you exactly what you needed. We appreciate your support and look forward to helping you again whenever you need us!
Excellent Customer Service
I couldn’t be happier with their customer service. I plan on using this company for all my survey supply needs moving forward. I highly recommend using them.
11 February 2026
Reply from Capital Surveying Supplies
We sincerely appreciate your feedback and recommendation. It’s great to know our team met your expectations. We look forward to continuing to serve you in the future.
Expedient!
12 February 2026
Great information on the product once I…
Great information on the product once I called in. I had a need and they figured it out.
11 February 2026
Excellent Customer Service
Representing a locality, I needed to secure a tax exempt status. Once connecting with Mario, the process was extremely quick, he did a fantastic job setting our account up! The product I needed has been a little hard to find and Capital had it at a reasonable price. I will continue to use them for our future needs.
20 January 2026
Reply from Capital Surveying Supplies
Thank you for your review! We're glad we could help and that you found what you needed—we appreciate your continued business!
The website was easy to navigate and…
The website was easy to navigate and find the item I was looking for, and the product arrived on time as promised, damage free.
16 January 2026
Reply from Capital Surveying Supplies
We appreciate your review. It’s great to know that our website made finding your product simple and that your order arrived safely and on schedule. Thank you for choosing us!
I made a mistake when ordering a…
I made a mistake when ordering a tripod. They sent me the correct one afterwords and took back the wrong one with no grief at all and in a very timely manner.
Small company that is concerned about customer service, and was always pleasant.
I would buy from them again.
20 December 2025
Reply from Capital Surveying Supplies
Thank you for your kind words! We’re glad we could quickly resolve the mix-up and make the process easy for you. Your feedback means a lot, and we look forward to serving you again in the future!
Items ordered were shipped promptly…
Items ordered were shipped promptly with tracking number. Great availability of ordered items.
4 January 2026
Very Responsive Team
These guys have been very responsive and have very competitively priced products. I ordered my equipment over the holidays and get a quick response that the items were in transit to Capital and that they would let me know when they were shipping which would be within 1 to 2 weeks. I received notification that me equipment had shipped 3 days later.
When I received the manufacturer bundled package, I found that they had left one component out. A quick call and they had it shipped to me the next day.
Couldn't have been more helpful
31 December 2025
Reply from Capital Surveying Supplies
Thank you for sharing your experience! We’re thrilled to hear our team was able to respond quickly, keep you informed, and promptly resolve the missing component. We appreciate your support and look forward to helping you with your future equipment needs!
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