My wife and I had looked everywhere for shoes to match her wedding outfit and in desperation had started to look online(but you should really try shoes in person and get a true sense of colour too.) H... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Super fast delivery and convenient returns which were also acknowledged speedily. Great company to deal with. Unfortunately the shoes were not comfortable for me, I would have loved it if they wer... See more
Company replied
My order arrived promptly. I ordered shoes and matching handbag which were exactly as described and pictured online. Shoes are true to size, well made and extremely comfortable. I will be makin... See more
Company replied
The shoes that came from this company were beautiful. Sadly they didn’t fit but I would definitely use them again . The service from Diana was very personal for an online shop . Therefore I would high... See more
Company replied
Purchased shoes and matching hardback for a wedding. Website great, process smooth, delivery by Royal Mail and excellent. Very pleased with the quality of the products
Bought shoes and handbag to match for my son’s wedding. Good quality , and very comfortable. Good service, came within a couple of days. Would definitely recommend for any special occasion
Company replied
Great service. Quick. Efficient. Had to reorder smaller size and return and refund was very quick and easy. Lovely comfortable well made shoes.
Company replied
Arrived promptly and well packaged. Comfortable and very elegant Capollini black court shoes, delighted! True to size.
Company replied
Absolutely delighted with my shoes and bag which I received within 3days. The quality is fantastic and they are both beautiful. Thank you
Company replied
The quality of my purchase is excellent. Exactly but better than what I saw online. No hesitation in purchasing again. Delivery on time.
Company replied
The beautiful shoes and bag set. Disappointed that shoes do not come at a smaller size than 3.
Company replied
Came quite quick, very pleased on how they were packed. Shoes are just how they are described on line. They feel comfy, hopefully when I do wear them I have the same opinion.
Company replied
My order was swiftly despatched. Products arrived in beautiful careful packaging and goods are of excellent quality,
Company replied
Product value for money- service on line efficient/ delivery of product as hoped for.
Company replied
Fabulous shoes and matching bag, perfect for my daughter’s wedding in August.
Company replied
The shoes and bag were as described and arrived quickly. They were packed well. The soles were cushioned and should be very comfortable.
Company replied
Easy to order. Arrived fast. Beautiful shoes and handbag.
Amazing bag very pleased with it. Helpful staff who replied quickly to an email l sent with a query. Prompt delivery. Thank you
Company replied
Lovely shoes exactly as described also excellent fit .
Company replied
Shoes are beautiful, thank you,
Company replied
Absolutely lovely shoes and bag
Company replied
amazing quality bag. Thank you x
Company replied
The shoes look great and arrived quickly
Love my shoes and bag for my sons wedding
Company replied
Great service lovely product
Company replied
Quick dispatch and lovely product.
Company replied
Great communications. Beautiful product. Very comfortable shoes
Company replied
I love the bag
Company replied
Great service and fantastic products.
Company details
- #84 of 214 best companies in Shoe shop
Written by the company
Capollini is a brand of West Midland Shoe Company; a family run business from the Midlands in the UK. We believe in quality and value which can be seen in our brands, Adesso, Capollini and Free Spirit which we supply to a global market.
Contact info
West Midland Shoe Company Ltd, ST14 8HU, Uttoxeter, United Kingdom
- 01889561790
- info@capollini.co.uk
- capollini.co.uk
Shoes and bag review
The shoes and bag were as described and arrived quickly. They were packed well. The soles were cushioned and should be very comfortable.
2 September 2025
Reply from Capollini
Hi Catherine
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Catherine Shoes and Matching Bag.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Product value for money- service on…
Product value for money- service on line efficient/ delivery of product as hoped for.
28 July 2025
Reply from Capollini
Hi Elizabeth
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy using your Judi Clutch Bag.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Result!!
My wife and I had looked everywhere for shoes to match her wedding outfit and in desperation had started to look online(but you should really try shoes in person and get a true sense of colour too.) However in three weeks of searching shops Capollini did the trick in twenty minutes of googling. Result - the most elegant, stylish and comfortable shoes we came across, with matching bag and perfectly toned in for the outfit. And the cherry on top - hundreds of pounds less expensive than what we saw in the shops but every bit as well made and glamorous!
23 July 2025
Reply from Capollini
Hi Walter
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We are so pleased that your wife has managed to get sorted and she enjoys wearing her Emory Shoes with matching Bag.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Excellent service, Quality Product
My order was swiftly despatched. Products arrived in beautiful careful packaging and goods are of excellent quality,
21 July 2025
Reply from Capollini
Hi Donna
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Catherine Shoes and using the matching Bag .
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Special occasion
Bought shoes and handbag to match for my son’s wedding. Good quality , and very comfortable.
Good service, came within a couple of days. Would definitely recommend for any special occasion
4 July 2025
Reply from Capollini
Hi Teresa
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Portia Shoes and using the matching bag.
We appreciate your custom greatly and hope you will consider us for further purchases in the future!
West Midland Shoe
Reply from Capollini
Hi Jacqueline
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy wearing your Rayna Shoes.
We appreciate your custom greatly and hope you will consider us for further purchases in the future!
Super fast delivery and convenient…
Super fast delivery and convenient returns which were also acknowledged speedily.
Great company to deal with.
Unfortunately the shoes were not comfortable for me, I would have loved it if they were as they were beautiful.
I think I may have chosen the wrong style, it is so difficult ordering shoes on line but I couldn’t find a local stockist. The style I chose cut across my big toe joint, other styles may come up a little higher and avoid this.
7 July 2025
Reply from Capollini
Hi Jane
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We are sorry that the Petal shoes did not fit and hopefully you will consider us for further purchases in the future!
The West Midland Shoe Team
Amazing bag very pleased with it
Amazing bag very pleased with it. Helpful staff who replied quickly to an email l sent with a query. Prompt delivery. Thank you
30 June 2025
Reply from Capollini
Hi Janet
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We try our very best to reply to queries the same day and we hope you enjoying using your Capollini Bag.
We appreciate your custom greatly and hope you will consider us for further purchases in the future!
The West Midland Shoe Team
Beautiful shoes
Beautiful shoes
Delivery was quick but unfortunately we’re just too high for me so returned
13 June 2025
Reply from Capollini
Hi Lynn
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We are so sorry that you had to return your Capollini shoes and hope you will consider us for further purchases in the future!
The West Midland Shoe Team
Good purchase The item is met as described
The item is met as described, although a bit overpriced
10 June 2025
Reply from Capollini
Hi Ibijoke
Thank you for taking the time to write us a 4* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Diana
Great service lovely product
3 June 2025
Reply from Capollini
Hi Lynn
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you are enjoy your Charlotte Bag.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Diana
Reply from Capollini
Hi Kathryn
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you are enjoying your Tulip shoes & Bag.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Diana
Clutch bag for wedding and other spwcial occasions.
The quality of my purchase is excellent. Exactly but better than what I saw online. No hesitation in purchasing again.
Delivery on time.
20 May 2025
Reply from Capollini
Hi Faith
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you are enjoying using your Faith handbag.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Diana
I found Diana very helpful in keeping…
I found Diana very helpful in keeping me up to date with my order.
However it was frustrating that the website would indicate that certain sizes were available when they weren't
28 April 2025
Reply from Capollini
Hi Fiona
Thank you for taking the time to write us a 4* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you are enjoying wearing your Munroe & Petal Shoes and we are truly sorry that we had no stock in Elinor - We do not like letting our customers down.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Diana
Reply from Capollini
Hi Sheena
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you have a lovely time at your sons wedding.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Arrived promptly and well packaged
Arrived promptly and well packaged. Comfortable and very elegant Capollini black court shoes, delighted! True to size.
7 April 2025
Reply from Capollini
Hi Samantha
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you are enjoying wearing your Monroe shoes.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Quick dispatch and lovely product.
31 March 2025
Reply from Capollini
Hi Susan
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Reply from Capollini
Hi Bubble/Ann
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Capollini Emory shoes.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Great service & Delivery
Great service & Delivery. Item nicely packaged & a quality product. Would highly recommend
25 March 2025
Reply from Capollini
Hi Rob/Lesley
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Capollini Bag.
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
Reply from Capollini
Hi Lynn
Thank you for taking the time to write us a 5* review.
We are a small family business, and strive to offer excellent quality & service at every step at WMSC so it's wonderful to hear it recognised.
We hope you enjoy your Capollini Ophelia Shoes
We appreciate your custom greatly and we look forward to receiving further orders from you in the future!
West Midland Shoe
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