This is the second time we’ve used Capsel. Excellent communication! throughout. Yet again, the plummer that completed the job was very efficient. He was very punctual and the first thing he did... See more
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Very good customer experience from start to finish. Nothing was to much trouble and the whole team played their part in good communications. When they said they would be on site they were there. Wh... See more
Company replied
The work was first class and the finished job outstanding. The workers were great to get on with - plenty of tea and biscuits - and talked us through all aspects of the job. All deliveries arrived... See more
Company replied
Capsel have been my goto plumber for a few years now. Always consistent and reliable, get the job done. The only reason I haven't given five stars is that nobody is that perfect.
Company replied
Company details
Information provided by various external sources
Capsel is a local, trusted Estate Agent and Property Services company which offer a range of services such as Sales and Lettings, New Homes, Heating and Plumbing, Construction and Painting and Decorating.
Contact info
Nant Y Pia House, NP4 0JJ, Pontypool, United Kingdom
- 03332079000
- info@capsel.co.uk
- capsel.co.uk
We had Capsel to fit a new boiler
We had Capsel to fit a new boiler.
Excellent quality of workmanship, very clean and tidy.
Explained everything from start to finish.
Extremely polite and pleasant
Would highly recommend them

Reply from Capsel
Excellent service very efficient…
Excellent service very efficient management from the time my call was answered. Well done!

Reply from Capsel
Very good customer experience. No.1 on my list.
Very good customer experience from start to finish. Nothing was to much trouble and the whole team played their part in good communications.
When they said they would be on site they were there. When they could not repair they explained fully what was required and the realistic time scale in which it could be rectified and by whom.
I recommend them to everyone that requires their services.

Reply from Capsel
Good work
Good work. Good price. Decent boiler giving us what we needed.

Reply from Capsel
Excellent service boiler installation
Excellent service, high workmanship and delivered on time and at a good price.

Reply from Capsel
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