Captain Cooks Casino has always been one of my favorites. Safe, trustworthy, quick withdrawals. And the win rate feels strong and consistent! As an active player, I just received $25 free — one of... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Captain casino is 100 percent my number 1 online casino i love and believe the gifts and support and games are magical and lucky.. So....well 'nevermind, just join 'X' ""WoW , dont miss a chance... See more
Company replied
My favourite online casino. I have been playing at Captain Cooks Casino for over a couple years now. It was one one of my first online casinos I ever tried and it really set the standard. I am no... See more
Company replied
When I have put In a few deposits or so I know I can ask for a free bonus and be granted one. If I haven’t made any recent deposits I can expect my request be denied. Very realistic very reliable bonu... See more
Company replied
Company details
About Captain Cooks Casino
Written by the company
CaptainCooks.Casino is a premier online casino that offers players an unparalleled gaming experience.
With a focus on providing a safe and secure environment using latest encryption and security protocols, CaptainCooks.Casino is committed to ensuring that players can enjoy their favorite casino games without any worries.
Captain Cooks Casino boasts a wide range of games, including popular titles like blackjack, roulette, and slots, as well as exciting new games that are constantly being added to the site such as live dealer.
With fast payouts, amazing loyalty bonuses, and 24/7 customer support, CaptainCooks.Casino is the ideal choice for anyone looking for a superior Online Casino experience.
With a focus on providing a safe and secure environment using latest encryption and security protocols, CaptainCooks.Casino is committed to ensuring that players can enjoy their favorite casino games without any worries.
Captain Cooks Casino boasts a wide range of games, including popular titles like blackjack, roulette, and slots, as well as exciting new games that are constantly being added to the site such as live dealer.
With fast payouts, amazing loyalty bonuses, and 24/7 customer support, CaptainCooks.Casino is the ideal choice for anyone looking for a superior Online Casino experience.
See Latest Winners
Contact Us
Contact info
4.4
Excellent
5k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everythings Awesome at Captain Cooks…
Everythings Awesome at Captain Cooks Casino thankyou for looking after me
16 July 2026
Reply from Captain Cooks Casino
We're thrilled to hear that you're having an awesome experience at Captain Cooks Casino! Keep enjoying and good luck!
Reply from Captain Cooks Casino
Thank you for your positive feedback! We're glad you're enjoying our bonuses and promotions, and we hope they continue to enhance your gaming experience at Captain Cooks Casino.
Reply from Captain Cooks Casino
We're thrilled to hear you enjoyed your first credit bonus! We hope it brought you some exciting wins!
Awesome job and thanks again for your…
Awesome job and thanks again for your help and support in the casinos that we all play appreciate you and everyone who has been involved in this community thanks again for all you have accomplished and we look forward to seeing you
8 July 2026
Reply from Captain Cooks Casino
We're thrilled to hear that you had a great experience with us! Your satisfaction is our priority, and we look forward to serving you again at Captain Cooks Casino.
Reply from Captain Cooks Casino
Thank you for your kind words! We're thrilled to hear you enjoyed our service at Captain Cooks Casino.
this is a great casino
This is the best thing thats happened to me so fare just out of the blue this came up and i won money
11 July 2026
Reply from Captain Cooks Casino
We're thrilled to hear that you're enjoying your experience at Captain Cooks Casino! Keep the good luck rolling and thank you for your kind words.
I been playing captain cook for years
I been playing captain cook for years . I won a 22000 off them and ever since then . They stop letting me use my vip point. Witch help me move up to different levels. They say the same thing everything. I miss used the bounce future . But that's what it's there for. To use it when u need it. They are a bunch of scammed after u win big with them. I probably lost more then I won
And they still treat a paying customer like this. This is outrageous. And it's turning into a scam. And on my birthday didn't even give me free spins or anything. Been using tnis site for 6 years. And haven't been the same after my medium win
I say stay away from this site. They will rip u off
10 July 2026
Unprompted review
Reply from Captain Cooks Casino
Thank you for sharing your experience with us. We can't access or discuss account details here, but our team can help directly. If you reach out to support@crhelpdesk.com, they'll be able to review your account and assist you personally. We appreciate you being part of our community for six years, and we'd welcome the opportunity to look into this for you.
Usually its a very good casino!
9 July 2026
Reply from Captain Cooks Casino
We're thrilled to hear you're enjoying your time at Captain Cooks Casino! Keep on playing and good luck!
I made a big win of just over 4500 then got my vip chip redemption blocked…
I made a big win of just over 4500 then won some vip chips as a bonus including one for 600 and another for 1000 plus I’ve deposited thousands and got more vip chips that way. But for some reason they have a block on me from redeeming those chips and they won’t tell me why except it has to do with my winnings my deposits my playing etc now I’m only talking about 2550 chips which when redeemed is only $25.50 not hundreds of thousands I’ve tried depositing more money but I’m still blocked. This law a Royal pain in the ass. One I’d like resolved but they don’t seem to want to
I should have added that I’ve talked to the support team only to be told that they can’t do anything that even though my vip points are blocked i can still deposit and play and earth n more points which I’ve done but my VIP points are still blocked and no one can lift the ban. So why should I continue to dump more money into a casino that does this to me for no reason. I’ve put in hundreds more since the block but they won’t let me redeem a lousy 25$ in vip points after everything I’ve put into the casino this is how I get treated after one big win.
So don’t tell me to go talk to your support they won’t do anything
So I tried again to go to your help support only to be shut down over and over again stating my vip points are depended but I can certainly deposit more money and play and earn more VIP points that I’m not allowed to use.
I’ve gone ahead deposited over 500 into other captains cooks and the luxury casinos far more than the meaner 25.50 my VIP points are worth but your help dormant help they just keep regurgitating the same garbage that my points are suspended but I’m welcome to continue playing and earning more points I can’t use.
This is absolute trash your super system it’s run by bots I never get to speak to an agent instead in cut off after they tell me 3,times that my points are suspended they can’t tell me why but in more than welcome to keep playing.
Well I’ll tell you this I won’t be putting any more money into you’re casino until you clear this cramp up I’ll go find another casino who will welcome my money just fine and treat me better.
You continue just like you are and you’ll have no players left
8 June 2026
Unprompted review
Reply from Captain Cooks Casino
Thank you for taking the time to share this with us. We can't access or discuss account details here, but our team can help directly. We're committed to maintaining the highest standards for all our players, and our friendly support team is ready to look into this for you. Please reach out to support@crhelpdesk.com anytime.
Reply from Captain Cooks Casino
We're thrilled to hear you're enjoying your free spins! Keep the reels spinning and good luck on your next games!
I like that its really relaxing after a…
I like that its really relaxing after a long day unfortunately havent had many wins at all so far I may need to start looking 4 another site
8 July 2026
Reply from Captain Cooks Casino
Thank you for your review! We're glad you find the experience relaxing after a long day. Luck can fluctuate from session to session, and we're proud to offer the highest win rates guaranteed across all our games.
Your luck could turn around at any moment! Just last night, S.P. won $200,000 on 12 Masks of Fire Night Fever!
Our friendly team is always here at support@crhelpdesk.com if you'd like any tips to make the most of your gameplay.
Reply from Captain Cooks Casino
We're glad you're enjoying the games! Keep playing and have fun at Captain Cooks Casino.
Reply from Captain Cooks Casino
Thank you for your kind words and for recommending us! We're delighted to know you're enjoying your time at Captain Cooks Casino.
NOTHING but problems
NOTHING but problems, they say bonus, but you never win, always the same # ,wins, i think it is running a ai bot! or something is very wrong. tryed to talk to them but can not even talk to a live agent, hmmm, i think i will play my money on a new casino!!!
1 July 2026
Unprompted review
Reply from Captain Cooks Casino
Thank you for your review. Our 24/7 friendly customer service is available here: support@crhelpdesk.com
We have the Highest Win Rate Guarantee and the most winners out of all casinos - our support team would love to help address any outstanding issues you may be experiencing.
Doesn’t pay out on this casino
5 July 2026
Reply from Captain Cooks Casino
Thanks for sharing your thoughts! Luck can swing from session to session, and a dry spell doesn't mean the wins aren't coming. A lucky winner R.S. just won over $400,000 on our bespoke game Casino Rewards Millionaires Club! Our games also carry the Highest Win Rate Guarantee, so you're always playing with the best odds available. Why not check out the "hot" games marked with the fire icon for a fresh shot at a win? If you'd like a hand with anything, our friendly team is ready 24/7 at support@crhelpdesk.com. Wishing you a lucky spin soon!
Sometimes for winning and sometimes for…
Sometimes for winning and sometimes for entertainment, but I love this site.
21 August 2025
Reply from Captain Cooks Casino
We're glad to hear that you're enjoying the thrill of the game, win or lose. Keep playing and good luck!
Reply from Captain Cooks Casino
We're thrilled to hear that you love Captain Cooks Casino! We hope to continue providing you with an exciting gaming experience.
Reply from Captain Cooks Casino
We're thrilled to hear you had the best experience with Captain Cooks Casino! We look forward to providing you with more fun and exciting gaming experiences.
I have put a lot off cash in here can't seam to win just little bits
I was playing here I was spending way more then I was winning so I left just came back to try again but the experience is not very good for me 😭 but I love the games but I can't keep spending money I tried to win a little bit so I could enjoy my summer with my kids but now I have less
3 July 2026
Reply from Captain Cooks Casino
Thank you for choosing Captain Cooks Casino! We're glad to hear you've been enjoying our games and we hope you continue to have great experiences with us.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.