We were impressed with our first purchase from Capt. Jacks. Great customer service, got email to make us aware of the product we were waiting for, fast shipment. My only constructive comment would... See more
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Best crab I‘ve ever had!! Great for eating in groups, and family friendly. Everyone was really satisfied with their meal. However, some friends which are frequent customers complain about the rec... See more
We have been ordering from Captain Jack's for a few years now and can honestly say they are a top notch operation. We have only had one issue where the shipment was late (not their fault) and they too... See more
Web Site / Ease of Ordering: 5 Stars Packaging: 4 Stars Quality / Taste: 5 Stars Value: 5 Stars Ordered king crab legs from Captain Jack's Seafood Locker. The legs were clean,whole, and lar... See more
Company details
Information provided by various external sources
Captain Jack's Seafood Locker has been locally owned and operated in Seward, Alaska for over 15 years. Captain Jack's started as a small packaging and shipping facility for sport-caught fish. Soon we recognized the demand for premium Alaskan fish and seafood by consumers around the United States. We began cultivating sources for the highest quality wild seafood Alaska has to offer. We work with select local fishing families who care about the quality of their wild Alaskan seafood products as much as we do.
Contact info
303 South Harbor Street PO Box 693, 99664, Seward
- 1-877-323-6638
- captainjacksalaska.com
Excellent customer service
Excellent customer service and great seafood products👍👍👍👍
Best crab legs ever!
Great service. Excellent products. Best jumbo crab legs
Simply the best way to buy salmon!
I love Captain Jack's. Great quality, prompt service, well-packaged (still frozen!) & most of all, tastes amazing.
Might have been a glitch
Everything was fine except that their credit card processor put two pending charges on my card for a single order. It took about a week for the second pending charge to be removed.
Dealing with the people at Captain Jack’s has been a pleasure. They have answered all my questions. The crab legs have been outstanding and the pricing very fair. I’ve purchased from Captain Jack’s for several years and will continue to do so.
The product came quickly but I found …
The product came quickly but I found out I got ripped off in price for what I paid for
Liked the way the fish was sealed in …
Liked the way the fish was sealed in airtight containers. The fish was very good. Although lots of bones
Arrived on schedule and packed …
Arrived on schedule and packed perfectly. Great tasting crab! Will definitely order again.
everything is always first class
I blame myself for not getting the …
I blame myself for not getting the worker's name, but she was the only one working on 11/9/17 when I placed my order in your store. She had such amazing customer service and made the whole experience very enjoyable.
Your company is lucky to have a worker like her! She makes this world a better place.
recommend highly
I've been using Captain Jack's for quite a few years and have never had a bad experience. Would and have recommended them to anyone!
I used captain jacks to freeze and send …
I used captain jacks to freeze and send my own catch this summer, so when I ran out of fresh fish, no other could compare. I got online and ordered more and it was here in a day. Best tasting fish on the planet.
Always amazed at how my order can be …
Always amazed at how my order can be shipped from Alaska and arrive in Wisconsin in less than 24 hours. Quality always above and beyond the best and the friends who share my order are always asking "when will you be ordering more".
Best seafood money can buy
Best seafood money can buy. Great delivery and packaging. I’ll buy all my crab and fish here from now on!
Excellent seafood and great service
I have been purchasing seafood products from Captain Jack's since visiting Seward, Alaska several years ago. I have tried almost all of their products and all of them have been excellent. Their service is great and the shipping is incredibly reliable. Products always arrive to my house within 15 minutes of the estimated time.
good place to shop
Excellent product and service!
This is our third order since visiting the store while in Seward.Everything is perfect...no problems whatsoever! Service is excellent, fish is to die for!
I have ordered from Captain Jack's for …
I have ordered from Captain Jack's for 2-3 years now and I can tell you with confidence that this is the freshest Seafood you will ever get. When it thaws you can't even smell the fish it is so fresh. They must clean it and freeze it immediately. I love this place! TRUSTPILOT has me living in the UK, but I live in Vermont, USA!
Captain Jacks has the same top notch …
Captain Jacks has the same top notch service shopping from home in Georgia that it did at their family operated market in Seward AK when we were there 6 years ago! Amazing seafood products matched with friendly/dependable service is the best you can ask for!
Thanks for all your hard work over all these years! It always taste Alaska fresh! Alan V
great quality and fast shipping
i have been buying from Captain Jack's for many years, quality of fish is great and shipping is fast. prices are in line with the rest of the industry.
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