CARDER 

Very quick response's and professional help.

Very happy with the quality of the bracelets & necklaces. Water and sweat proof, so I can wear them at all times.

Great quality and customer support.

Excellent customer service and problems are solved very quickly.

They offered me a voucher so I could order a new bracelet. This after I had my bracelet for over a year, great service!

Two weeks later.... My order is still in China.. I usually don't order from a dropshipping company - and now I remember why....dont say it takes 5 days for the order to arrive when you know it won't.
I just hope the quality of the watch matches the price.

I ordered a necklace and bracelet set from your website in April 2024 as a gift. Upon receiving the order, the products matched the description perfectly, and everything was fine.

However, in January 2025, the bracelet broke. Since your website states that you offer a lifetime warranty, I immediately contacted your customer service, providing a photo of the broken bracelet along with all the details of my original order. I was assured that there was no problem and that a replacement would be sent in exchange for a positive review. I agreed, specifying that I would post the review once I received the replacement.

The next day, I was informed that a new order would be created. I waited patiently, but by January 5, 2025, I still hadn’t received anything. I sent an email requesting an update and a tracking number. After receiving no response, I followed up again on January 9, expressing my frustration with the lack of efficiency.

On February 10, your team finally responded, apologizing for the “unexpected delay” and citing “unforeseen circumstances.” Yet, by February 17, I still had no update on my order. I contacted you again, requesting a tracking number, assuming that my replacement had already been shipped.

Finally, on March 5, I was informed that a technical issue was preventing a new order from being created and was instead offered a voucher to place the order myself. I immediately accepted and waited for the voucher to be sent.

And today, to my surprise, I receive an email asking when my order was placed, stating that my original order was delivered nearly a year ago. This clearly shows a lack of professionalism and proves that your “lifetime warranty” is nothing but a false promise.

Not only is your customer service inefficient, but it also fails to honor the commitments advertised on your website. I simply requested a replacement because the person I gifted the bracelet to was very attached to it. Instead, I have wasted time following up with a company that evidently does not know how to retain its customers.

I ordered the rope bracelet in gold two months ago and I’ve never taken it off since! It looks really pretty and goes with absolutely everything.
Never been more in love with a piece of jewelry.
I recommend this bracelet for everyone who wants a bracelet you can wear anywhere and everywhere!

I placed the order on February 13, I thought I would receive it the next day, but it took about two weeks for it to be delivered and when I wanted to give it to my boyfriend, the chain was broken. I thought it was a shame. I hope you can help me so that I can possibly get a voucher so that I can get a new one. and I'm glad it's resolved

This bracelet is simple, stylish, and well-crafted. It easily complements any outfit and is perfect for everyday wear. I definitely recommend it!

I make an order and received my bracelets quickly. One of the 2 broke, but the after-sales service is currently dealing with my case.

This website is a scam. I ordered an item at the end of December 2024, which was never delivered. Customer service is refusing to issue a refund and instead offers a voucher, which is not an acceptable solution—especially considering I paid an extra fee for package insurance. On top of that, they’ve been ignoring my recent emails. Such a shameful attitude.

Not only is the quality of the accessories really stunning, especially for that low of a price. But they also keep their word with their „ lifetime warranty“. Another very positive aspect of the company is the friendly and reactive supporters. I very appreciate it

Necklace and bracelet were delivered quickly. Good quality, happy with the result.
Unfortunately the bracelet broke, helpdesk was helpful and compensated with a voucher.

Shop scammed me. Do not buy there!

Ordered a chain and a necklace. Got both but they were too short. I sent them back and asked for an exchange. At first i also got a reply via email. Later the communication just broke down.

I did not receive an exchange and there has been no refunds for months now.

Do not buy with them!

Extremely terrible experience.
Ordered 2 chains and 2 bracelets before Xmas never I still haven't received it.

They don't reply to mails. When they did they told I'll receive a voucher and only when I threatened to go to the police is when they answered and said I'll receive a refund within 10-15 days.

This is a company that is way over their heads or just a scam website..
I'll report whenever I get my money back!

Total scum. Not answering emails, not delivering anything after a month, instead of 2-3 days according to the policy, and not returning money. Stay away from them!

ordered 2 bracelets, only 1 received and even in the wrong size. delivery was much longer than they told me. they dont react to any emails and you dont have a way to contact them. also the ratings seem very very faked !

Great service, a piece I had ordered broke after a romp with a friend. The piece had lifetime warrenty and after I emailed them they send me a replacement!

My bracelet, which I bought a year and a half ago, broke. I immediately received help from customer service and am now getting a new one. Very friendly and courteous service!