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Car.co.uk Reviews 15,643

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 3,645 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and friendly staff. People are particularly satisfied with the straightforward payment process and the fair prices offered for their vehicles. The user experience is frequently described as easy and efficient, from getting a quote to the final collection. However, some customers also noted issues with price discrepancies, where the initial quote was significantly reduced without clear reasons. A few other people also felt that the company did not always adhere to scheduled collection times, leading to wasted time.

What people talk about most

Service

Users describe positive interactions with service. Many customers praise the efficiency, promptness, and... See more

Staff

Consumers consistently find staff to be positive, highlighting their helpfulness, politeness, and efficiency.... See more

Payment

People report positive experiences with payment. Customers consistently praise the promptness of payments,... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the process... See more

Price

Customers generally had positive experiences with pricing, often finding the best quotes compared to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our car had been damaged in an accident and after receiving a cash pay out from the other party's insurers we needed to sell that damaged vehicle. We received great service from very helpful and frien... See more

Rated 5 out of 5 stars

Very quick and easy process, quote was the best I had from any company, booked collection in for the following morning. Driver, Shaun, called an hour before he was due and turned up right on time, exp... See more

Rated 5 out of 5 stars

Everything went smoothly from getting an online quote to booking a slot for my car to be picked up, The collection driver turned up on time and was polite and friendly and the money was in my bank be... See more

Rated 5 out of 5 stars

Fab service put in scrap my car on google tried a few that said instant quotes but then wanted phone no. And email to retrieve, these guys just reg and post code instant price, then once accepted I fi... See more


Company details

  1. #2 of 10 best companies in Car Breaker
  2. #24 of 100 best companies in Car dealer
  3. #16 of 45 best companies in Motor vehicle dealer
  4. #12 of 61 best companies in Used car dealer

About Car.co.uk

Written by the company

At car.co.uk, we don’t just help you sell your car—we buy it, offering a seamless, hassle-free experience from start to finish. Unlike many other car buying platforms, we cut out the middleman, ensuring a straightforward process with no hidden fees.

Whether your car is in top condition, has mechanical issues, or is ready to be scrapped, we specialize in purchasing vehicles up to £4,000—including MOT failures, insurance write-offs, and end-of-life scrap cars. With same-day or next-day collection available across the UK, we’re proud to offer a truly national service with local collectors.

Upon collection, your car is transported on a vehicle transporter—not driven away—and you’ll receive immediate payment sent the minute your car is loaded. We'll also also keep you updated about your collection in real-time with updates and ETAs sent straight to your phone.

At car.co.uk, we’re not just about buying cars—we’re about providing a friendly, professional service. Our drivers are on hand to answer any questions and assist you with the V5 paperwork, so you’re always in good hands.

Thousands of customers trust us to deliver a stress-free experience, and we’re proud to provide an exceptional level of service every step of the way.

Selling your car to car.co.uk couldn't be easier!

Written by the company

Step1. Enter your registration and postcode.
We'll generate an instant valuation in under 20 seconds.
Step 2. Choose a collection date & time to suit you.
We offer same day next day collections, or book any day up to two weeks in advance.
Step 3. FREE collection & great communication
On the day of collection our driver will notify you when they’re on their way and when they have arrived.
Step 4. Instant payment
Once the car is loaded on the truck, we'll pay you immediately.
At car.co.uk we're committed to keeping things simple and honest for our customers.
Price guarantee
If your car is as you've described, we'll pay the quoted price. Any major discrepancies will be agreed with you.
Fast and free collection
Choose a collection date that suits you. Our driver will keep you fully informed by text or call when they're on route.
Instant payment
We'll pay you instantly into your bank account.
No hidden fees
Transparent pricing from start to finish—no hidden fees or unexpected charges.

Earn £20 for every referral

Unlimited earning potential

Unlimited earning potential

At car.co.uk, we believe great service should be rewarded. That’s why we’ve made it easy for you to earn £20 each time you refer a friend to sell their car with us—and the best part? You don’t have to lift a finger!

Here’s how it works: when we collect your car, you’ll receive an email with your unique referral code. Simply pass it along to your friends, and every time they use it, we’ll deposit £20 straight into your bank account. It’s unlimited and uncapped—the more friends you refer, the more you can earn!

Selling your car has never been this rewarding. Start earning with car.co.uk today!


Contact info

Promotion box for Car.co.uk

A pick up that won't let you down

A great price, instant payment, with same day or next day collection

4.8

Excellent

TrustScore 5 out of 5

16K reviews

5-star
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Rated 1 out of 5 stars

Unreliable and Dishonest - AVOID

We agreed a price which I was led to believe was guaranteed but the day before they were due to pick up the car they knocked 1/3 off the price they offered even though the car was exactly as I'd described it to be when they first quoted. Time-wasting, unreliable liars AVOID!

6 May 2026
Unprompted review
Car.co.uk logo

Reply from Car.co.uk

Hi Paul,

We’re sorry to hear you were unhappy with your experience.

The quote was revised based on the specific details and condition of the vehicle, however it’s clear we could have communicated this more clearly during the process.

We appreciate you taking the time to leave feedback, and this will be used to help improve how we explain any price adjustments going forward.

Kind regards,

Car.co.uk

Rated 5 out of 5 stars

Well run. Everything happens as it should.

Rare these days that you’re surprised how well a company operates. The offer was instant, the collection arranged effortlessly with the driver telling me they were 30 mins away and a text five minutes before arrival. Money was in my account before they’d even tightened the straps to take it away.

6 May 2026
Unprompted review
Rated 1 out of 5 stars

Total rip off, avoid this company

The original quote was over £1,380 for scrapping then somehow came down to £984, then to £700 without giving proper reasons. Completely rip off. Additionally, they did not turn up on the appointment day despite having us waited all day. The driver rang at 3.45pm, 75 minutes before our appointment slot time ends, telling us that they did not have big enough transporter so could not come, and forced us to re-book. We had enough of this and went somewhere else who was mugh nicer and gave us much higher offer.

1 May 2026
Unprompted review
Car.co.uk logo

Reply from Car.co.uk

Hello Kumiko,

I’m struggling to find your booking based on the information provided. I’ve made a request for more information via Trustpilot, or you can email this to us using help@car.co.uk.

If you can provide your registration then I can verify the issue and look into it on your behalf.

Thank you.

Car.co.uk

Rated 5 out of 5 stars

Great work from CAR.

Yes we live in a difficult place to find but the driver got here on time and worked efficiently to take the car off our hands and the payment to my bank was prompt. Thankyou for your service and I would recommend your company to other people👍

1 May 2026
Rated 5 out of 5 stars

Quick and easy to deal with.

From initial contact everything went smoothly, we were kept informed regarding the collection details and process, and again on the day of collection we received a call from driver Paul advising us of exactly when he would arrive, all in all I would happily recommend this company, oh and I was very happy with the price I got for my 2006 Clio, over £100 more than local companies.

29 April 2026

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