Car & Classic Reviews 3,714

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 911 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly website and the straightforward process for selling vehicles, often highlighting the ease of uploading photos and descriptions. Many people appreciate the excellent service, including professional photography and detailed write-ups, which contribute to quick sales and a broad audience for their listings. Reviewers frequently commend the staff for their helpfulness, professionalism, and supportive approach throughout the selling process, making it a smooth and positive experience. However, some customers also noted issues with the product, such as misrepresentations of vehicles in auctions, or problems with the website's classification and clarity regarding service fees. A few other people also felt that customer service could be unhelpful or dismissive when addressing concerns, particularly regarding auction processes and listing accuracy.

What people talk about most

Website

Customers consistently note positive experiences with the website, praising its ease of use for buying,... See more

Product

Customers had ambiguous experiences with product, with many reporting successful sales and purchases of... See more

Service

People report positive experiences with service, with many reviewers praising the helpfulness and... See more

Staff

Clients share positive opinions on staff, with many reviewers praising the professionalism, helpfulness, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the platform very user-friendly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first time using Car & Classic as a private seller. Simple to use website providing free valuations and free adverts to sell your car, with options to pay for enhanced promotions. I went with t... See more

Rated 5 out of 5 stars

First time selling a vehicle by auction and would happily do so again. James had everything covered from start to finish, was particularly efficient with communication, explained the process thoroughl... See more

Rated 5 out of 5 stars

Absolutely brilliant - every step of the way clear and concise instructions. Stunning photos . App.really appeals to like minded people who enjoy classic cars /vehicles. Thanks to Mohammed f... See more

Company replied

Rated 5 out of 5 stars

FANTASTIC: 1st time selling a car with CAR & CLASSIC, after I enquired about a realistic value via their website. Quick and easy to use, upload photos, and all at a reasonable price for sell... See more


Company details

  1. #3 of 9 best companies in Car Auction
  2. #9 of 18 best companies in Online auction services
  3. #89 of 203 best companies in Online marketplace

Written by the company

A worldwide online market place to buy and sell your dream Classic Car, Bike and more


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy to place advert

Easy to place advert. It only needs one call and that’s what it took

3 March 2026
Unprompted review
Car & Classic logo

Reply from Car & Classic

Thanks for the great review!

Really pleased to hear the process was simple and straightforward and that it all came together with just one call.

We really appreciate your feedback.

Best regards
Car and Classic

Rated 5 out of 5 stars

Excellent

The service from start to finish was very good indeed. The staff were very helpful giving advice as and when needed as this was my first auction. Very impressed

28 March 2026
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Reply from Car & Classic

Thanks for the great review!

Really pleased to hear your first auction experience went so smoothly and that the team were able to support you with helpful advice along the way. Great to know you were impressed with the service from start to finish.

We really appreciate your feedback.

Best regards
Car and Classic

Rated 5 out of 5 stars

Auction

Auction
Using the Car & Classic Auction site worked very well for me. I had tried to sell my vehicle directly but this was taking a long time and I was constantly having interest which faded away. There are costs this way and you do need to have your vehicle looking pristine. Most of the bidding occured in the last hour with the auction being extended when bidders were 'sniping'. The team at Car & Classis were also following the auction and gave advice as it progressed. I had over 30 separate bidders and around 100 watchers. I got a very much better price than I had hoped.

27 March 2026
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Reply from Car & Classic

Thanks for the great review!

Really pleased to hear the auction process worked so well for you and that you achieved a strong result after a challenging private sale. Great to know the last-hour activity, bidder engagement, and team support all added real value.

We really appreciate your feedback.

Best regards
Car and Classic

Rated 5 out of 5 stars

Ad laid out well

Advert laid out well, clear wording and pictures.

27 March 2026
Unprompted review
Car & Classic logo

Reply from Car & Classic

Thanks for the great review!

Really pleased to hear you were happy with how your advert was presented and that the wording and photos came across clearly.

We really appreciate your feedback.

Best regards
Car and Classic

Rated 5 out of 5 stars

Very professional

Very professional
Would certainly use again

27 March 2026
Car & Classic logo

Reply from Car & Classic

Thanks for the great review!

Really pleased to hear you were happy with the layout of your advert and that the wording and photos came across clearly.

We really appreciate your feedback.

Best regards
Car and Classic

Rated 5 out of 5 stars

Have used this site before

Have used this site before, well presented advert with a worldwide audience, bike sold for full price to first viewer

12 March 2026
Unprompted review
Car & Classic logo

Reply from Car & Classic

Thanks for the great review!

Really pleased to hear you’ve used the site before and continue to get strong results, including a well-presented advert and a quick sale to the first viewer. Great outcome.

We really appreciate your continued support.

Best regards
Car and Classic

Rated 5 out of 5 stars

I sold my classic car through the auction process

I sold my classic car through the auction and at every stage in the process the staff were fantastic as well as keeping me up to date on the progress of the sale. There were a couple of minor delays but this was not due to a problem with Car and Classic. Their security was fantastic with regards to payment and handover procedures and every single staff member I dealt with were very professional and attentive throughout. Quick mention for Mohammed who dealt with the last part of the sale. He made sure that everything went through smoothly. Highly recommend this company.

26 March 2026
Unprompted review
Car & Classic logo

Reply from Car & Classic

Thank you so much for taking the time to share your experience. We're delighted to hear that selling your classic car through our auction felt smooth and well‑supported from start to finish.
Even with the minor delays, we’re glad our team kept everything on track and that our security and handover processes gave you confidence throughout. It’s wonderful to hear that every member of the team made a positive impression — and we’ll be sure to pass your kind words on to Mohammed, who will be thrilled to know he helped make the final steps seamless.
We truly appreciate your recommendation and the trust you placed in us.
Thank you again for choosing Car & Classic.

Rated 5 out of 5 stars

Auction success.

The system worked well.
Very pleased with the result.

24 March 2026
Car & Classic logo

Reply from Car & Classic

Thanks for trusting us with your via via our auction platform. We hope to see you soon Martin!
Thank you for choosing Car & Classic.

Rated 5 out of 5 stars

It was easy to do my own advert …

It was easy to do my own advert on Car & Classic with plenty of advice including valuation tool. Car sold very quickly as reached the right audience. Would use again if ever I have another car that fits the script. Doing an auction was not for me due to some personal restriction but would certainly consider as an alternative way to sell that may have achieved a higher net sale price. Thank you C & C.

23 March 2026
Unprompted review
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Reply from Car & Classic

Hi Malcolm
We’re really happy to hear you found creating your advert so straightforward, and even better that it reached the right buyers so quickly. Great to know the tools and guidance helped you along the way, and we appreciate your thoughts on auctions too.
Thank you for choosing Car & Classic

Rated 5 out of 5 stars

Our consignment specialist was great

Our consignment specialist was great! Super helpful, professional and great communication and tons of experience. Would highly recommend! Made the whole process smooth and easy for us to sell our car.

25 March 2026
Unprompted review
Car & Classic logo

Reply from Car & Classic

Dear Alex,

Thank you for the feedback, I have passed this over to the consignor. We hope to see you on the platform again soon.

Car & Classic

Rated 3 out of 5 stars

We recently used Car & Classic to bid…

We recently used Car & Classic to bid on a vehicle and, unfortunately, found the overall process quite confusing and unclear.

During the auction, we were initially informed that we had been outbid. However, shortly afterwards, we received an email stating that we had won the auction. When we contacted Car & Classic for clarification, we were advised that as the bids had not met the seller’s reserve price, all bidders were invited to submit post-auction offers. Our offer was then accepted by the seller.

This process was not made clear at the time, and we were not aware that submitting an offer after the auction could result in a binding agreement. Greater transparency around how post-auction offers work would have been helpful.

Following this, we requested to cancel the transaction. Although we were required to pay the secure payment fee, the seller ultimately agreed to cancel, which we appreciated.

While we are grateful that the matter was resolved, the experience overall was unnecessarily complicated and could benefit from clearer communication and a more transparent bidding process.

13 March 2026
Unprompted review
Car & Classic logo

Reply from Car & Classic

Dear Georgia,

Thank you for the feedback and hope to see you again

Car & Classic

Rated 4 out of 5 stars

Used to buy a private sellers car via…

Used to buy a private sellers car via auction. Getting funds to Mango account took a few attempts (my banks didn’t trust the account). And the process of releasing the funds on collection could have been detailed more specifically beforehand (you need to confirm collection from an email link and then confirm funds release from a second email- good for finance safety but not ideal when you are driving your new car!) 10% buyer fee and 10% seller fee seems a little high - but it worked well.

23 March 2026
Unprompted review
Car & Classic logo

Reply from Car & Classic

Dear Mike,

Thank you for the review and the feedback. We hope to see you back on the site soon.

Car & Classic

Rated 5 out of 5 stars

A very professional organisation

A very professional, thorough and helpful and friendly organisation.
They helped me to sell my car, and although they were with me every step of the way, they were not pushy at all.
I would genuinely recommend Car and Classic to anyone.

22 March 2026
Unprompted review
Car & Classic logo

Reply from Car & Classic

Dear James,

Thank you for auctioning your car with us, it was great to work with you, and we hope to see you again soon.

Car & Classic

Rated 5 out of 5 stars

Very professional

Very professional, great communication.

14 March 2026
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Reply from Car & Classic

Dear Peter,

Thanks for the kind review. We hope to see you again soon.

Car & Classic

Rated 5 out of 5 stars

Great result as I sold my MX5

Great result as I sold my MX5! Easy to do a listing and my car sold within a day. Can highly recommend C&C as the very best platform around for selling your car.

19 March 2026
Unprompted review
Car & Classic logo

Reply from Car & Classic

Hi!

Thanks for using our platform, and the review.

Car & Classic

Rated 5 out of 5 stars

The advert was easy to place and…

The advert was easy to place and reached the right people as the sale was made soon after the ad appeared.

19 March 2026
Unprompted review
Car & Classic logo

Reply from Car & Classic

Hi Philip

Thank you for the review and the positive feedback. We hope to see you again soon.

Car & Classic

Rated 5 out of 5 stars

Easy process, great results!

A couple of clicks on the website, a phone call and a short form to complete. Then everything else was sorted. A photo session arranged and somebody to write the perfect information sheet for the auction. Easy access to the auction process online, and a secure way of transfering funds when your vehicle is sold. I found the whole experience straightforward and wouldn't hesitate to use Car & Classic again.

20 March 2026
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Reply from Car & Classic

Hi Simon

We’re really glad to hear the whole process felt so easy and that everything from the photos to the auction listing and secure payment worked well for you. It’s great to know you’d happily use us again.
Thank you for choosing Car & Classic.

Rated 5 out of 5 stars

Highly recommended

Highly recommended, from the professional and very helpful initial contact right through to the wider team as they guided me through the process. Everything worked as expected (great photos and write up). importantly, very responsive when i asked for clarification. What more do we want in a car auction provider. Well done.

21 March 2026
Car & Classic logo

Reply from Car & Classic

Hi Danny,

Thanks for the review. It was great to sell your vehicle via auction. We hope to see you again soon.

Car & Classic

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