Ordered some parts for fridge
Ordered some parts for fridge. They emailed to check it was correct for my model, turns out not and they rectified the order for me. Great service.
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Ordered some parts for fridge. They emailed to check it was correct for my model, turns out not and they rectified the order for me. Great service.
Returned a faulty electrical item and they gave me the run around, so I cancelled the item and asked for a refund. More accusations! Their return policy might satisfy ebay, but they are in direct contravention of Trading Standards/distance selling/returns regulations. I'm dealing with it thru Trading Standards and the County Court. Nasty people.
Needed a caravan side marker light damaged on the way to Cornwall. Contacted Caratech via Amazon item delivered to caravan park we were staying at very quickly 2 days, super service and good price would defintly use again.
Many thanks
Excellent Company, Speedy Dispatch & Delivery. Excellent Prices & Quality Parts. Highly Recommend Supplier of Spare Parts & Accessories
It’s a shame I have to give this company a 2 star rating as delivery and items very good. However if you ring up the gentlemen on the other end is so arrogant and rude, no customer service skills at all and at the end of the conversation no bye just huffs and puts the phone down.
Purchased a small item costing £3.99 from this company on E Bay it was poor quality compared to other makes of the same item so I just threw it in the bin put negative feedback on e bay regarding the product but not the company and received a nasty response telling me to shop elsewhere not the sort of company you want to do business with.
Fantastic Service, my first time as a customer and I couldn’t have been more impressed I gave a request for a part for my caravan part description only and model of caravan 3 days later exact part delivered that is Service well done Caratech.
Ordered a water heater element for my Truma Ultrastore needed it quick, ordered late Friday afternoon special delivery and it arrived next day Saturday, and was the best price online! Excellent service, thank you!!
Ordered a 50mm hub cap and they agree they sent a 52mm. To get a refund I had to send their (wrong) one back - £2.95 postage.
They refunded me the £4.99 for the hub cap (I then bought one locally for £2.50) - but ignored my request for the postage - it was their fault!
Unprofessional, short-sighted. Avoid
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