Caravan Depot Reviews 

15
TrustScore 4.5 out of 5

4.5

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Company details

  1. Motor vehicle dealer

Written by the company

CaravanDepot.co.uk is part of our group of companies in the leisure sector that specialises solely in dealing with motorhomes, caravans and static caravans. The management of the business have many years of experience in this sector and our goal is to ...


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4.5

Excellent

TrustScore 4.5 out of 5

15 reviews

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4.5

All reviews

(15)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service from the Caravan Depot

From the outset Mark Anderson from Caravan Depot was extremely helpful and very pleasant to deal with. However he was also very professional and knowledgeable, clearly explaining how the process to sell our caravan would work.
We did not have time to sell the van ourselves and we felt reassured in passing this role on to Mark.
We put the van up for sale in October and did not expect much interest in the winter months. However in January 3 strong enquiries emerged and from these a sale was concluded. We live in Hampshire yet the buyer was from Belfast, demonstrating that the Caravan Depot’s net is spread far and wide.
Mark took care of all the hassle we wanted to avoid (photographs/video, advertising, dealing with enquiries and negotiations etc).
Would have no hesitation in recommending.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Didn't view but still had confidence to buy

I recently bought a caravan through Mark Anderson at CaravanDepot and had a really great experience. Nearly everyone will you to never buy a used caravan without viewing it but I actually broke this golden rule and bought a caravan in Basingstoke without viewing it from Belfast. I then booked a ferry and hotels to go pick it up. The reason I felt confident doing this is due the confidence I gained from the initial contact with Mark who answered all my questions in detail and crucially provided nearly 100 high-res images of the caravan from every conceivable angle. This was a huge factor in my confidence to commit as I was able to inspect each one in detail. I was then able to cross reference these images with CRiS database and Mark sent over all service documentation also.

14 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent caravan

Excellent caravan, great advice and no hard sell. The whole process was made as straightforward as possible and they really care about their customers.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

A really pleasant experience

Our experience of buying a caravan through Caravan depot and meeting the brokers Teresa and Darren was fantastic.
We were kept up to date at every stage, the viewing of the caravan, and then the handover day went brilliantly, they demonstrated all elements of the caravan and had us check and double check everything about the caravan to ensure we were happy before signing any purchase paperwork.
It was a really pleasant experience, thanks guys.

7 February 2026
Unprompted review
Rated 2 out of 5 stars

Poor communication. Pointless exercise.

Contacted them via their website and expected a call. No. Received loads of emails from them instructing me to call them. So I did. They said someone would call me soon. Nobody did. I called them again after a week and a guy told me there weren't any brokers willing to help sell our 2 year old caravan. I would have appreciated them telling me that. I'm still getting deluge with emails asking me to contact them to sell my van. All quite poor.

26 July 2024
Unprompted review
Rated 5 out of 5 stars

First class service.

I cannot thank Charles and the team enough for the professional way that they handled the sale of our caravan. The process was so easy that I can't understand why people go through the stress of selling when someone else can sort it all for them. We were given regular updates and the communication was spot on. First class service.

8 June 2020
Unprompted review
Rated 5 out of 5 stars

Charles was very helpful and was a joy to deal with.

Charles was very helpful and was a joy to deal with from start to finish. Turning out on a Sunday after his Christmas "do" the night before was going above and beyond the call of duty.
Easy to work with, nothing too much trouble and a thoroughly nice chap to boot :-)
Highly recommended.

19 December 2019
Unprompted review
Rated 5 out of 5 stars

spot On

The whole experience couldn’t have been easier
Nikki was very professional and had a great product knowledge
Can’t recommend highly enough

4 October 2019
Unprompted review
Rated 5 out of 5 stars

Charles Warren

Whilst I was working away Charles dealt with the sale of my caravan he did a great job nothing was too much trouble he was very thorough in every detail it was a pleasure to deal with him

26 September 2019
Unprompted review

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