Service has been great from the team, efficient process, but quality of the car not as pictured / advertised or for the price paid. Car is missing hubcaps, was dirty on pick-up and not properly cleane... See more
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The whole process from initial contact to car hire was incredibly easy with great team members. I expected the process to be cumbersome - akin to borrowing your dad’s car as a teenager!! The hig... See more
Company replied
Wow! What a refreshing experience dealing with SJ at Carbar in Nunawading, Victoria. Not your typical car salesman. Was friendly with open conversation when he was demonstrating the car to us and e... See more
Company replied
Experience was effortless. Approval - Fast, communication was great. Vehicle Handover/Pickup - Super efficient, fast, friendly on time no delays. I would highly recommend and I have recommended to... See more
Company replied
Company details
Written by the company
carbar helps you to get a car on your terms, in a way that best suits your needs today. In just a few clicks, you can sell, subscribe or buy a car online at your convenience. Fancy seeing the car and driving it away. Simply book a viewing online and visit us in Brisbane, Melbourne or Sydney. Sell, subscribe and buy at http://www.carbar.com.au
Contact info
15 Walkers Street, 3131, Nunawading, Australia
- 1300 620 685
- reviews@carbar.com.au
- carbar.com.au
Hasn’t replied to negative reviews
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Everything is included insurance
Everything is included insurance, registration, and maintenance making it completely stress free
Very easy collection process
Very easy collection process. The team are professional and efficient and the vehicle is immaculate.
Great experience so far.
Couldn’t be happier with the vehicle…
Couldn’t be happier with the vehicle especially considering the price and the customer service is great as well made the process extremely smooth.
Great price if looking for longer term subscription
Found a good vehicle for its price, plan to subscribe for 6 months or longer, upfront fee (and delivery since car i wanted had to be delivered from NSW to Brisbane) will end up cheaper if subscribed longer, support responded quickly to my emails and had clear, concise instructions for booking and collecting the vehicle, as well as bringing it in for servicing. The only negative experience I had was the car was not in the best shape upon collection, requiring booking a car check-up within the first week.
Great experience
Everything was sorted by the time i…
Everything was sorted by the time i picked the vehicle up
Great service!
Emilie provided exceptional service by responding promptly to my queries and arranging an early pickup. Her friendly attitude and attention to detail made the entire experience outstanding. Thank you for your excellent service!
Glad to recommend
Great, essentially I was looked after and there is always someone to call or email with any questions which is essential for a service -we’re super impressed and happy.
Fantastic service from start to finish
Fantastic service from start to finish. Emails explain carbar subscription well and the team are friendly and helpful and are quick to update or message you. Really happy with Carbar and the team 😊
Ben and the Carbar team were amazing
Ben and the team were amazing, kept me updated all the way through to car collection and actual application super smooth.
Expecting a long successful association with the Carbar team and highly recommend.
The high end badged car I have is excellently priced and in immaculate condition (unlike most “big name” rental groups).
Keep up the great work.
Hassle-Free, Friendly, and Reliable Experience
The team was incredibly accommodating and went above and beyond to make everything smooth and stress-free. Communication was clear, friendly, and professional from start to finish. The car was exactly as advertised — clean, reliable, and in perfect condition. It’s refreshing to deal with a company that genuinely cares about its customers and delivers on every promise. Highly recommend Carbar for anyone seeking a trustworthy, hassle-free service!
Seamless checkin process
Seamless checkin process, super helpful and friendly. 10 out of 10 so far.
Extremely helpful
Extremely helpful. Car was delivered as arranged. Friendly service. Great option if you are not wanting to purchase a car.
Everything was just so easy
Everything was just so easy, and the people were lovely. The car is in great condition. Im very happy.
Service has been great from the team
Service has been great from the team, efficient process, but quality of the car not as pictured / advertised or for the price paid. Car is missing hubcaps, was dirty on pick-up and not properly cleaned (visible spills) doesn’t look all that great. Process to swap could be improved. Location not correct for location review - Ralph Street, Alexandria
The process was convenient
The process was convenient, and the location was easy to find :)
Great experience. The car could be cleaner
Great experience, great customer service. I did expect the car to be cleaner. Other than that everything great.
the process was easy
the process was easy, Carly at the depot was super helpful and friendly! exceeded my expectations and its great just taking something off my life admin list - driving away and not having to worry about anything was a great feeling!
Dear Team,
Dear Team,
I would like to take a moment to sincerely commend Mr. Ben from your Sales Team for his exceptional customer service.
From the very beginning, Mr. Ben went above and beyond to assist us when our preferred vehicle was no longer available. Rather than letting the matter end there, he took it upon himself to personally search for a suitable replacement that met our needs. His initiative, attention to detail, and genuine commitment to helping us did not go unnoticed.
His communication was clear, prompt, and courteous throughout the process, and it was evident that he truly cared about finding the best possible outcome for us. It's rare to come across someone who demonstrates such dedication and integrity in customer service.
Thanks to Mr. Ben's efforts, what could have been a disappointing situation turned into a smooth and positive experience. We are genuinely grateful and hope that his excellent work receives the recognition it deserves.
Warm regards,
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