Carbon Capital FX Reviews 29

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Choosing a broker is a big step. I'm part of a few trading communities where I find broker choice should mean more than platform. The brokers control the liquidity providers, fees, leverage and mo... See more

Rated 5 out of 5 stars

Carbon Capital has been my broker of choice since 2021. I’ve traded with a few different brokers and Carbon is by far my favorite. Their software, spreads, and customer support are far superior to a... See more

Company replied

Rated 4 out of 5 stars

Trading with Carbon for 2 years now, have always had quick withdrawals, great spreads, and when ever I had a questions of any sorts there customer service are real people that have helped me in a time... See more

Company replied

Rated 5 out of 5 stars

Carbon Capital has been my broker for about 1.5 years now. I like to scalp so the raw spreads fast mt5 execution have always been important to me and Carbon does not disappoint. They have c... See more

Company replied

Company details

  1. Finance broker
  2. Stock broker

Written by the company

Carbon Capital is a true STP forex broker, based in London, who invests in their client’s success. Choose from raw spread or no commission accounts, use daily technical analysis markup webinars, entry level to advanced education and quizzes, trade signals and expert advisors with no fees, social trade copiers, a state of the art client dashboard, and the best trading conditions in the retail market through our fiber optic server network and tier-one liquidity. 24/7 Live Support Chat Minimum Deposit $25 Zero Deposit Fees SAME DAY WITHDRAWALS Platforms: MT5 & CarbonTrader (TradingView) Account types: Carbon, Platinum & Deposit Bonus 100% Deposit Bonus up to $25,000 Minimum lot size: 0.01 Minimum lot size for indices: 0.01 Raw Spreads starting at 0.0 pips Hedging Enabled: Yes Minimum leverage: 1:25 Max leverage: 1:500 EAs Enabled: Yes Free Educational Courses Platform tutorials


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

29 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Choosing a broker is a big step

Choosing a broker is a big step. I'm part of a few trading communities where I find broker choice should mean more than platform. The brokers control the liquidity providers, fees, leverage and more. Communication is always key when choosing a broker. The community I'm in always has nothing but good things to say about Carbon Capital, as such I've tested them out and since June of 2025 I've only had minor issues where the team has been in full communication with me every step of the way.

As a technical lead in my field when selecting a broker I look at the negative reviews. A broker cannot select their clients; however, they can choose how they respond to their clients. When looking at the reviews I get a sense of caring and attention to problem-solving.

5 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience all around

Great experience all around. The new system is great, and execution is the fastest I've seen yet. Customer support was always amazing when I needed some help setting up my account. Having dual citizenship and traveling I love the ease of use! Thank you!

24 September 2024
Unprompted review
Rated 1 out of 5 stars

This use to be a great platform

This use to be a great platform, then they upgraded their system, it started to freeze all the time, couldn't close trades, until they fix this issue I can't use be aware if you use this platform

6 January 2024
Unprompted review
Carbon Capital FX logo

Reply from Carbon Capital FX

Kirston,

We have since switched to a new system with much better performance and reliability. We would encourage you to test it out and see if these new upgrades are enough for you to give our platform another chance! We are always happy to assist you with anything you may need. You can contact us by sending us an email at support@carboncapitalfx.com

Rated 1 out of 5 stars

I’ve never experienced so much trouble…

I’ve never experienced so much trouble to receive a 250$ deposit, with no clear explanation or information in regards to where it went. Yet somehow you allow 40$ of is to deposit. How screwed up is that, not only that but when I can watch your spokespersons on social media deposit 50,000$ + dollars in crypto into their account but you screw me and take my measly 250$cad, reflects that there’s something wrong with this broker. Don’t be fooled by the glowing reviews this organization is sub par and conducts business in the most shady of fashions.

UPDATE JAN 22/2024 : They've deliberately removed my email from the two FA code that gets sent upon attempted login. Again, solidifying the shadiness of the business. Like not only do you screw me out of my 250$ deposit and give me but 40$ worth of the deposit, but now you thieves have gone so far out of your way to not allow me access to my own account? Technical support that steals your money and neglects assisting customers. You thieves deserve jail time. if this could be rated a negative rating I would. actual joke of a business I hope you go under.

14 January 2024
Unprompted review
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Reply from Carbon Capital FX

Alex,

Please reach out to support@carboncapitalfx.com so we can assist you further.

Rated 5 out of 5 stars

Best broker in the game

Great connectivity, amazingly resourceful website full of education, incredibly fast customer service, speedy withdrawals...you name it. Customer for life.

9 July 2023
Unprompted review
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Reply from Carbon Capital FX

Michael,

Thank you so much for the kind words! We strive to lead the industry in our technology, education, and customer service!

Kind Regards,

Rated 5 out of 5 stars

A real broker that actually pays you!

I’ve traded on 4 brokers in this industry and Carbon was the only one that has kept things honest and real. I actually get my money paid out to me and they have a great customer service team. I trust this broker and in todays world that’s huge!

20 June 2023
Unprompted review
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Reply from Carbon Capital FX

Andy,

We appreciate your review and honest thoughts. We are thrilled to hear you had a great experience with our withdraw process!

Kind Regards,

Rated 5 out of 5 stars

Best broker I have ever put my money…

Best broker I have ever put my money in. Great spreads, commission, and customer service.

22 September 2022
Unprompted review
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Reply from Carbon Capital FX

Tyler,

Thank you so much for the kind review! We strive to offer the best trading conditions in the industry!

Kind Regards,

Rated 5 out of 5 stars

Simply The Best

This is the only broker I trust with my money. Solid support team and the BEST platform out there. I won't even consider any other. I have tried other firms but Carbon Capital stands above the rest.

19 June 2023
Unprompted review
Carbon Capital FX logo

Reply from Carbon Capital FX

Jason,

We appreciate your kind review! I will pass along your thoughts to the team. Thank you for trading with Carbon Capital!

Rated 5 out of 5 stars

I have been on Carbon Capital for a…

I have been on Carbon Capital for a couple years now and they have worked with me, through the process. Very easy to use and learned a lot. Best broker

19 June 2023
Unprompted review
Carbon Capital FX logo

Reply from Carbon Capital FX

Stephan,

We sincerely thank you for your years of loyal support and your kind review, thanks so much for trading with Carbon Capital!

Rated 5 out of 5 stars

Carbon Capital has always taken care of…

Carbon Capital has always taken care of me. There is no other broker out there that I would trust my Capital with.

29 May 2023
Unprompted review
Carbon Capital FX logo

Reply from Carbon Capital FX

Roger,

We sincerely thank you for your kind words and support!

Thanks for trading with Carbon Capital!

Rated 5 out of 5 stars

Carbon Capital FX truly is the best…

Carbon Capital FX truly is the best broker in the business hands down, with lightning fast execution!

I love their Customer Service and they have truly changed my life as well as others! Don't settle for the rest, get with The Very Best: Carbon Capital FX!

30 May 2022
Unprompted review
Carbon Capital FX logo

Reply from Carbon Capital FX

Edward,

Thank you for the kind words and loyal support! We strive to be the best in the industry.

Thanks for trading with Carbon Capital!

Rated 5 out of 5 stars

THE best forex broker!!!

Carbon Capital has been my broker of choice since 2021. I’ve traded with a few different brokers and Carbon is by far my favorite. Their software, spreads, and customer support are far superior to anyone else in the market. On top of that, the withdrawals are lightning fast. I always receive my funds same day. You can’t beat Carbon Capital!

Pro tip- use their lifelines. Thank me later.

25 May 2023
Unprompted review
Carbon Capital FX logo

Reply from Carbon Capital FX

Noah,

Thank you for the years of loyal support and your thoughtful words! It's great you hear you have had such a great experience using our platform and technology. We strive to be the best in the industry at what we do.

Thanks for trading with Carbon Capital!

Rated 4 out of 5 stars

Great spreads!!!

Great spreads!!!! They have lots of education and videos to help guide you. Customer service is very professional and quick to respond.

22 May 2023
Unprompted review
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Reply from Carbon Capital FX

Brad,

We appreciate your kind words! It's great to hear you enjoy the educational and helpful videos on our platform. We strive to provide the best service in the industry for our clients.

Thanks for trading with Carbon Capital!

Rated 5 out of 5 stars

Carbon Capital...THE Broker!!!

Carbon Capital is BY FAR the best broker I have ever used. Customer service is A+++, withdrawals are QUICK, and their educational tutorials are second to none! If you ever are in need of a broker, do yourself a favor and go with Carbon Capital!

24 May 2023
Unprompted review
Carbon Capital FX logo

Reply from Carbon Capital FX

Jack,

We appreciate your review and honest thoughts. We are thrilled to hear you had a great experience with our withdraw process and you enjoyed our education content!

Kind Regards,

Rated 4 out of 5 stars

Best Broker Experience Ever!!

First and foremost, the platform provided by Carbon Capital is exceptional. It is user-friendly, intuitive, and packed with a wide range of tools and features that cater to both novice and experienced traders. The interface is clean, well-designed, and easy to navigate, allowing for seamless trading and analysis. The platform also offers real-time market data and advanced charting capabilities, enabling me to make well-informed investment decisions.

One aspect that truly stood out to me was the broker's customer service. From the moment I signed up, the support team was prompt, professional, and extremely helpful. They were always available to address my queries and provided detailed explanations, ensuring I had a clear understanding of the platform and its features. The support team's knowledge and dedication to assisting their clients was truly commendable.

Another significant advantage of Carbon Capital is their extensive range of investment options. Whether I wanted to trade stocks, options, futures, or even cryptocurrencies, Carbon had it all covered. The variety of investment products allowed me to diversify my portfolio and explore different trading strategies. Additionally, their competitive pricing structure and transparent fee system made it easier for me to manage my trading costs.

Lastly, I must highlight the educational resources offered by Carbon Capital. They provide a wealth of educational materials, including videos, tutorials, and market analysis, which helped me enhance my trading knowledge and skills. The educational resources were well-structured and tailored to different levels of expertise, making it easy for me to expand my understanding of the financial markets.

22 May 2023
Unprompted review
Carbon Capital FX logo

Reply from Carbon Capital FX

Hello Braden!

We appreciate your extensive review and 4 stars! It is our please in providing our traders with the very best trading conditions, resources and support in the industry!

If you ever need more assistance, please open a ticket in the helpdesk or send us an email at support@carboncapitalfx.com

Rated 4 out of 5 stars

Trading with Carbon for 2 years now

Trading with Carbon for 2 years now, have always had quick withdrawals, great spreads, and when ever I had a questions of any sorts there customer service are real people that have helped me in a timely manner. No complaints from me. Will continue trading with carbon for years to come.

18 May 2023
Unprompted review
Carbon Capital FX logo

Reply from Carbon Capital FX

Hello Cody!

We appreciate your feedback and 4 stars! We are excited to continue serving you and all of our traders! We will be reducing our commissions to only $3.5 per side starting next week!

If you ever need more assistance, please open a ticket in the helpdesk or send us an email at support@carboncapitalfx.com

Rated 5 out of 5 stars

Best Broker Ive Used

The only broker I have used for pretty close to 2 years now and they have the best spreads and the best accounts for all different types of trading.

The customer service and layout of the broker itself are exceptional and the fastest deposit and withdrawal times of any broker I have ever used.

The team customer support helps me promptly with any problems I have and don't have to wait 48 hours to hear a response.

17 May 2023
Unprompted review
Carbon Capital FX logo

Reply from Carbon Capital FX

Hello Rudra!

We appreciate your feedback and 5 stars! Our support staff is held to high standards and provide excellent LIVE support 24 hours a day, 7 days a week!

If you ever need more assistance, please open a ticket in the helpdesk or send us an email at support@carboncapitalfx.com

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