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CarBuy Reviews 

328
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and helpful team for guiding them through the entire selling process with complete professionalism and clarity, ensuring that every interaction remains entirely stress-free and pleasant. Some people were satisfied with the incredibly fast home visits and prompt same-day payment transfers directly into their bank accounts. Consumers also noted how remarkably easy it is to arrange everything from home without feeling any pressure or dealing with complicated hurdles during vehicle evaluations. Reviewers note that receiving fair valuations makes the overall transaction trustworthy and highly recommended for future sales.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that the entire process is exceptionally quick,... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are professional, respectful,... See more

Price

Clients share positive opinions on price, consistently highlighting the fair and reasonable offers they... See more

User experience

Customers consistently note positive experiences with user experience, highlighting smooth, quick, and... See more

Payment

People report satisfaction with payment and smooth transactions, noting prompt offers and fast delivery of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Estienne was very patient and helpful. It was a very pleasant experience dealing with them. Thankful we found Carbuy via web. Although we were kind of sad to let the car go, but we got a very good dea... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience selling my car. I am very sceptical person, so was a bit suspicious at first when the process started very smoothly. But this great experience continued all the way through to the... See more

Company replied

Rated 5 out of 5 stars

So pleased I stumbled across Car Buy on the web! So professional,honest, efficient and true to their word. The process was seamless and so quick! All within half an hour of viewing the car, everything... See more

Company replied

Rated 5 out of 5 stars

lovely experience with CarBuy and Daniel. Everything was sorted within 30 minutes, no pressure from Daniel and a reasonable offer was provided. Very happy with the final outcome

Company replied


Company details

  1. Car dealer

Written by the company

CarBuy (formerly known as Your Salesman) is New Zealand's original mobile car-buying service. We save you time and hassle by coming directly to you. To get started, submit your car details online to receive a no-obligation offer. If you're satisfied with the offer, we'll come to inspect the vehicle, pay you on the spot, handle the Change of Ownership paperwork, and take the car away, all at a time and place that works for you. No dealership visits. No stress. Just a smooth and easy process.

Honest offers, respect, and zero pressure.

Written by the company

We come to you. Fast. Fair. Hassle free.
CarBuy was created to make selling your car easy. We give you a fair offer, come to you, and treat you with respect every step of the way. No pressure, no waiting around.

Contact info

Promotion box for CarBuy

NZ's original mobile car-buying service

Get an offer online, we'll come to you and pay cash on the spot.

4.9

Excellent

TrustScore 5 out of 5

328 reviews

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Asks customers to review

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4.9

All reviews

(328)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

I highly recommend, I am a very happy seller.

I was a bit dubious at first, even after reading the reviews. Ended up being very happy. Prompt valuation, price matched what I was expecting. They arrived when they said they would. They paid what was agreed, money was transferred immediately. The whole process was over in 30 minutes. I highly recommend Dan and his team at Your Salesman.

24 May 2024
Rated 5 out of 5 stars

I can’t believe how fast and easy this…

I can’t believe how fast and easy this whole process was. Only took about 30 minutes and payment was in my account within a hour. Daniel was awesome, very professional and negotiated price fairly. Don’t hesitate to use this crew to sell your vehicle. 😀

22 May 2024
Rated 5 out of 5 stars

Best car-selling experience ever

Best car-selling experience ever. “ Your salesman” made selling my car easy and stress-free. Thank you to “your salesman” team, really appreciate what you guys are doing

14 May 2024
Rated 4 out of 5 stars

It was completely painless

It was completely painless. Daniel was professional, communicated well, and easy to deal with. Pricing was tough but fair. Am sure I could have made more $ selling privately but this took the effort away and I was happy with the outcome.

7 May 2024
CarBuy logo

Reply from CarBuy

Thank you for sharing your experience with us! We are thrilled to hear that Daniel made the process easy for you, and that you found our pricing fair. Our goal is to make selling your car hassle-free, and we are delighted that you were satisfied with the outcome.

Rated 5 out of 5 stars

AWESOME Service by Your Salesman

Thank you Your Salesman for making "selling my vehicle" so quick and easy. There was no need for me to drive to you for evaluation and inspection of the vehicle. You came to my house. Thank you for being professional and friendly at all times. I will recommend you to anyone.

30 April 2024
CarBuy logo

Reply from CarBuy

Thank you for your kind words! It was lovely meeting you, and we are excited to hear that we made selling your vehicle quick and easy by coming to you. Providing professional and friendly service is our top priority, and we are thrilled you had a positive experience.

Rated 5 out of 5 stars
CarBuy logo

Reply from CarBuy

Providing honest appraisals and fair results is central to our mission, and we're thrilled to hear that our efforts paid off for you. Thank you for your kind words!

Rated 5 out of 5 stars

Martin made the transaction quick and…

Martin made the transaction quick and easy. Definitely recommend.

7 May 2024
Unprompted review
CarBuy logo

Reply from CarBuy

Thank you for the review! We're delighted that Martin made your transaction quick and easy. We look forward to doing business with you again.

Rated 5 out of 5 stars

I found the experience to be quick

I found the experience to be quick, painless and honest. All matters from car inspection to receiving the payment was done in about 30 minutes. Im very happy.

2 May 2024
CarBuy logo

Reply from CarBuy

We're delighted to hear that your experience was quick, painless, and honest. Efficiency and transparency are key values for us, and we're glad we could make the process so smooth for you.

Rated 5 out of 5 stars

Daniel was very clear on what the price…

Daniel was very clear on what the price was for the car, and how much he could offer. A very professional stress free transaction. Would definitely recommend you'll. Thanks Thomas

29 April 2024
CarBuy logo

Reply from CarBuy

Thanks for the great review, Thomas! We're glad to hear that Daniel provided you with clear information and made the transaction stress-free. We really appreciate your recommendation and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Amazing Service Received

Estienne was professional and his word was his word. He never went back on what he said. The whole transaction was super fast and very professional. I will be using him and his company again and I highly recommend him.

28 April 2024
CarBuy logo

Reply from CarBuy

Thanks a lot for the excellent feedback! We're stoked to hear you had a positive experience with us, and we can't wait to help you out again!

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