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CarBuy Reviews 

328
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 57 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally friendly and helpful team for guiding them through the entire selling process with complete professionalism and clarity, ensuring that every interaction remains entirely stress-free and pleasant. Some people were satisfied with the incredibly fast home visits and prompt same-day payment transfers directly into their bank accounts. Consumers also noted how remarkably easy it is to arrange everything from home without feeling any pressure or dealing with complicated hurdles during vehicle evaluations. Reviewers note that receiving fair valuations makes the overall transaction trustworthy and highly recommended for future sales.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that the entire process is exceptionally quick,... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are professional, respectful,... See more

Price

Clients share positive opinions on price, consistently highlighting the fair and reasonable offers they... See more

User experience

Customers consistently note positive experiences with user experience, highlighting smooth, quick, and... See more

Payment

People report satisfaction with payment and smooth transactions, noting prompt offers and fast delivery of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Estienne was very patient and helpful. It was a very pleasant experience dealing with them. Thankful we found Carbuy via web. Although we were kind of sad to let the car go, but we got a very good dea... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience selling my car. I am very sceptical person, so was a bit suspicious at first when the process started very smoothly. But this great experience continued all the way through to the... See more

Company replied

Rated 5 out of 5 stars

So pleased I stumbled across Car Buy on the web! So professional,honest, efficient and true to their word. The process was seamless and so quick! All within half an hour of viewing the car, everything... See more

Company replied

Rated 5 out of 5 stars

lovely experience with CarBuy and Daniel. Everything was sorted within 30 minutes, no pressure from Daniel and a reasonable offer was provided. Very happy with the final outcome

Company replied


Company details

  1. Car dealer

Written by the company

CarBuy (formerly known as Your Salesman) is New Zealand's original mobile car-buying service. We save you time and hassle by coming directly to you. To get started, submit your car details online to receive a no-obligation offer. If you're satisfied with the offer, we'll come to inspect the vehicle, pay you on the spot, handle the Change of Ownership paperwork, and take the car away, all at a time and place that works for you. No dealership visits. No stress. Just a smooth and easy process.

Honest offers, respect, and zero pressure.

Written by the company

We come to you. Fast. Fair. Hassle free.
CarBuy was created to make selling your car easy. We give you a fair offer, come to you, and treat you with respect every step of the way. No pressure, no waiting around.

Contact info

Promotion box for CarBuy

NZ's original mobile car-buying service

Get an offer online, we'll come to you and pay cash on the spot.

4.9

Excellent

TrustScore 5 out of 5

328 reviews

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Asks customers to review

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4.9

All reviews

(328)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good experience with CarBuy

Very good experience with CarBuy, easy and secure process, very friendly and helpful people.
In short, a real pleasure to deal with and very highly recommended.

12 November 2025
CarBuy logo

Reply from CarBuy

Thanks so much for the lovely review! We're happy you had a great experience with us. It's always our goal to make the process easy, secure, and stress-free, and it's great to hear the team made a positive impression. Appreciate the high recommendation!

Rated 5 out of 5 stars

Easy process fair price.

11 November 2025
CarBuy logo

Reply from CarBuy

Thanks for the review! Great to hear the process was simple and the price felt fair. That’s precisely what we aim for. Appreciate you choosing CarBuy!

Rated 5 out of 5 stars

Highly recommended!

Estienne was very patient and helpful. It was a very pleasant experience dealing with them. Thankful we found Carbuy via web. Although we were kind of sad to let the car go, but we got a very good deal from them. Same day payment and ownership change handled by them. Highly recommended!

13 November 2025
Unprompted review
CarBuy logo

Reply from CarBuy

Thanks so much for your kind words! We’re happy you had a pleasant experience and that Estienne was able to support you through the process. Letting go of a car can be emotional, so it means a lot to know we could make it easier and offer a deal you felt good about. Thanks again for the recommendation!

Rated 5 out of 5 stars

Quick & easy

The sale process was highly efficient and I got better price than what was being offered by dealers

15 October 2025
CarBuy logo

Reply from CarBuy

Thanks for the great review! We're happy the process was efficient and that you got a better offer than what the dealers were giving. That's precisely what we aim for. Appreciate your support!

Rated 5 out of 5 stars

Best experience ever! Buy on…

So pleased I stumbled across Car Buy on the web! So professional,honest, efficient and true to their word. The process was seamless and so quick! All within half an hour of viewing the car, everything was settled and ownership changed. Very happy customer! Highly recommend!

26 August 2025
CarBuy logo

Reply from CarBuy

Thanks for the fantastic review! We’re glad you found us, too, and that everything went smoothly. We really appreciate the recommendation.

Rated 5 out of 5 stars

One of the best companies to deal with

One of the best companies to deal with. It was a smooth transaction. No B.S.
I filled out a form online and got a quote within couple of hours. Transaction took couple of days. Highly recommended for hassle free and smooth dealings.
Thanks team.

25 August 2025
CarBuy logo

Reply from CarBuy

Thanks for the fantastic review! We're really glad the whole process felt smooth and straightforward for you. Really appreciate the recommendation and your kind words to the team!

Rated 5 out of 5 stars

Excellent dealer and very efficient.Hassle free.The car buyer came at my work place and…

The car buyer came at my work place and had a complete inspection of my car.He did bit of test run and was happy.After few hrs.
he deposited the money into my bank a/c.
It was so quick.He was very efficient.

20 August 2025
CarBuy logo

Reply from CarBuy

Thanks for the detailed review! We're glad to hear the whole process was quick, efficient, and hassle-free for you. It's great to know that the inspection and payment all went smoothly. Really appreciate your feedback and support!

Rated 5 out of 5 stars

Service was great

Service was great, they made the process easy and what they promised they delivered, would recommend this company if you want to sell your car.

6 August 2025
Rated 5 out of 5 stars

Simple process

Simple process! Everything was made VERY easy....I would definitely recommend and use your services again....Many Thanks Team CarBuy

29 July 2025
Rated 5 out of 5 stars

I can highly recommend them

I had a good experience with this company. they bought my car.
Danial was a good communicator; the offered price was reasonable. The process was easy, and the payment was received immediately I will give them 5 stars plus

15 July 2025

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