Estienne was very patient and helpful. It was a very pleasant experience dealing with them. Thankful we found Carbuy via web. Although we were kind of sad to let the car go, but we got a very good dea... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fantastic experience selling my car. I am very sceptical person, so was a bit suspicious at first when the process started very smoothly. But this great experience continued all the way through to the... See more
Company replied
So pleased I stumbled across Car Buy on the web! So professional,honest, efficient and true to their word. The process was seamless and so quick! All within half an hour of viewing the car, everything... See more
Company replied
lovely experience with CarBuy and Daniel. Everything was sorted within 30 minutes, no pressure from Daniel and a reasonable offer was provided. Very happy with the final outcome
Company replied
Company details
Written by the company
CarBuy (formerly known as Your Salesman) is New Zealand's original mobile car-buying service. We save you time and hassle by coming directly to you. To get started, submit your car details online to receive a no-obligation offer. If you're satisfied with the offer, we'll come to inspect the vehicle, pay you on the spot, handle the Change of Ownership paperwork, and take the car away, all at a time and place that works for you. No dealership visits. No stress. Just a smooth and easy process.
Honest offers, respect, and zero pressure.
Written by the company
- We come to you. Fast. Fair. Hassle free.
- CarBuy was created to make selling your car easy. We give you a fair offer, come to you, and treat you with respect every step of the way. No pressure, no waiting around.
Contact info
76 Kimptons Road, 2576, Auckland, New Zealand
- 0800725376
- sellacar@carbuy.co.nz
- carbuy.co.nz
NZ's original mobile car-buying service
4.9
Excellent
328 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Convenient and great service!
28 April 2025
Reply from CarBuy
Thanks for the review! We are Glad we could make things easy and convenient for you. Appreciate you choosing us
Great service
Great service, friendly staff and very efficient process from start to instant money in my bank account
21 April 2025
Reply from CarBuy
Thanks for the great review! We’re glad the process was smooth and efficient from start to finish. We appreciate you choosing us!
Your Salesman was great to deal with they are friendly honest and made it so easy
Your salesman
21 April 2025
Reply from CarBuy
Thanks for the kind words! It's fantastic to hear that you found the process easy and the team great. We really appreciate the feedback!
Great service
Great service. Made it fast and easy to sell my car.
Daniel was super friendly and very professional.
31 March 2025
Thankyou Daniel and Team
Thankyou Daniel and Team. The whole process was quick and professional,would highly recommend their service 👌
8 April 2025
Unprompted review
Reply from CarBuy
Thanks so much for the kind words! Awesome to hear the process was smooth and professional—Daniel and the team always aim to keep things easy. Really appreciate the recommendation!
Easy way to sell your car
This was such an easy car sale. The money was in the bank within 2 hours and change of ownership done. The team were very helpful and pleasant. I would highly recommend contacting the team if you want a quick seamless sale.
3 April 2025
Reply from CarBuy
Thanks so much for the recommendation! It's fantastic to hear the process was quick and seamless for you. Really glad the team made it a smooth experience!
Reply from CarBuy
Appreciate the kind words! We like to keep things simple, honest, and efficient—no fluff, just straight-up service. Happy to hear it worked well for you!
Yoursalesman is fabulous!
This team is absolutely fabulous! I had such an amazing experience when I sold my vehicle to them. The whole process was seamless - from listing my vehicle on their website with just a few clicks of a keyboard, they made an offer and arranged to come and assess my
vehicle at a suitable time and the money was paid into my account instantly! The whole process could not have been simpler. Eisteen was knowledgeable and professional throughout. I would definitely recommend to anyone!
20 March 2025
Unprompted review
Reply from CarBuy
Thanks so much for the amazing review! We’re thrilled to hear the process felt so smooth and straightforward. Estienne and the team always aim to keep things simple, professional, and stress-free—really glad that came through. Appreciate the recommendation and thanks again for choosing us!
fast and convenient
30 March 2025
Reply from CarBuy
Thanks for the review! Glad we could make things fast and convenient for you—that’s what we’re all about!
Fantastic Professional & friendly Service …
Excellent Professional Service with friendly staff at your Door step. Easy Deal locked in without any frustration or inconvenience.
Thank you for the prompt no hassle service. Highly recommend to all the families & friends
31 March 2025
Reply from CarBuy
Thanks for the fantastic review! We're so glad the team made the experience easy and stress-free right at your doorstep. Really appreciate the recommendation to your friends and family!
Good honest no fuss business deal
Good honest no fuss business deal. Recommended totally.
28 March 2025
Reply from CarBuy
Thanks for the great review! We're all about keeping things honest, straightforward, and hassle-free—so it's awesome to hear that came through. Really appreciate the recommendation!
Friendly, no pressure, quick results
From first enquiry from us, to first contact to us, very easy, very quick. The process took not even 48 hours from viewing vehicle to us accepting their offer, to money in the bank. Friendly no pressure service. Will definitely deal with them again.
27 March 2025
Reply from CarBuy
Thanks for the excellent review! We're so glad the process was quick, easy, and pressure-free from start to finish. Great to hear everything was wrapped up within 48 hours—just how we like it! Looking forward to helping you again next time.
Excellent experience
Excellent experience! Really smooth and easy process. Would highly recommend to anyone looking to sell their car!
25 March 2025
Reply from CarBuy
Thanks for the great review! Awesome to hear the process was smooth and easy for you. We really appreciate the recommendation—glad we could help make selling your car a breeze!
Absolutely superb professional service…
Absolutely superb professional service .
Daniel made the sale quick , professional, great communication, went out his way to help me through the process .
Even bought me a coffee and dropped me to my work . Great guy , great service . Money in bank same day . Thanks guys
20 March 2025
Reply from CarBuy
Thank you for the fantastic review! We're thrilled to hear that Daniel made the entire process easy and professional. Even better that he threw in a coffee and a lift to work! That's the level of service we strive to deliver. We truly appreciate your kind words and are glad everything went smoothly!
It was easy to deal with them
It was easy to deal with them. Quick review of my car and swift payment. highly recommended
17 March 2025
Reply from CarBuy
Thanks for the great review! Glad to hear the process was quick and hassle-free. Really appreciate the recommendation!"
"Selling my car with Your Salesman was"Selling my car with Your Salesman was a seamless and hassle-free experience.
"Selling my car with Your Salesman was quick and hassle-free. They came to me, which made the process super convenient. The transaction was straightforward, with no unnecessary delays or complications. Communication was clear, and everything was handled professionally. If you're looking for a fast and easy way to sell your car, I'd definitely recommend them. The only thing that could make the experience even better is ensuring the best possible price for sellers, but overall, I was very happy with the service!"
13 March 2025
Reply from CarBuy
Thank you for your wonderful review! We’re pleased to hear that the process was smooth, convenient, and hassle-free. Our mission is to provide the best possible prices based on current market conditions, and we will continue to strive for that. We hope that next time we can earn a full five stars from you! We truly appreciate your feedback and recommendation.
Excellent service
Excellent service, convenient and hassle free. Daniel is a great person to deal with on the phone and in person. Jolene from accounts is quick to send me the confirmation of change of ownership and the receipt. 10 stars from me.
12 March 2025
Unprompted review
Reply from CarBuy
Wow—10 stars! That means a lot! We're so glad Daniel and Jolene made the process smooth, convenient, and hassle-free for you. Thanks for the fantastic review and for choosing us!
10 stars
If I could give them 10 stars, I would! The sale was hassle-free and quick, with upfront payment and all the paperwork handled smoothly. Highly recommended!
9 March 2025
Reply from CarBuy
Wow, that’s amazing—thank you! We’re so glad the process was quick and hassle-free for you. Upfront payment and smooth paperwork are exactly what we aim for. Really appreciate the high praise and recommendation!
Reply from CarBuy
Thanks for your feedback! We’re glad the process was convenient for you. Our buying team carefully evaluates market conditions to offer a fair and competitive price based on supply and demand at the time. While we understand price expectations can vary, we genuinely appreciate you choosing to sell with us. We’ll continue striving to offer the best possible price while keeping things quick and hassle-free. Thanks for your honesty—we’re always working to improve and hope to provide an even better experience next time!
Excellent and prompt service
Excellent and prompt service. Great communication from the whole team .Daniel has been great to deal with on the phone and in person. They offer a fair price and with an hour the money was in the bank.
I will definitely use this platform again. Highly recommend. "Your Salesman"
4 March 2025
Reply from CarBuy
Thanks for the fantastic review! We’re so glad you had a great experience with Daniel and the team. Offering a fair price with fast payment is what we aim for, so it’s awesome to hear we delivered. We’d love to help again in the future—really appreciate the recommendation!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.