Paul was an absolute star, he explained why we was having problems and how the new authenticator system worked. He worked out a solution to our problem, and stayed with us step by step to chec... See more
Company replied
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See what reviewers are saying
Excellent service once again, I have been with Card Saver for a number of years now and this last interaction (renewing my contract) has again shown why I have stayed with them. The sales staff are... See more
Company replied
Jamie has strong process knowledge and has been very supportive throughout. From the very beginning, he took ownership of my application and consistently helped me whenever I had doubts. He not only s... See more
Company replied
The team at card saver has been able to reassess our requirements and get a good price on terminal rental and processing fees. I guess this makes us feel like valued clients as we were nearing ren... See more
Company replied
Company details
- #8 of 18 best companies in Card processing service
- #14 of 27 best companies in Ecommerce solution provider
- #20 of 57 best companies in Payment service
Contact info
Poolfoot Farm, Butts Road, FY5 4HX, Blackpool, United Kingdom
- 0344 2938 850
- trustpilot@card-saver.co.uk
- card-saver.co.uk
4.7
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic service
Fantastic service. Prompt and professional. My problem was resolved within a week!
12 November 2025
Reply from Card Saver
Thank you so much for your wonderful review! We're thrilled to hear you received prompt, professional service and that your issue was resolved within a week. If you ever need anything in the future, we're always here to help!
A very special gratitude to Suzie who…
A very special gratitude to Suzie who has been excellent from the minute she took charge of a very challenging and unpleasant experience, I can't recommend her highly enough, delivered as promised and kept me informed in every step of the process.
Thank you again Suzie
30 October 2025
Reply from Card Saver
Thank you so much for your kind words and recommendation! We’re so pleased to hear that Suzie provided you with an excellent service and made sure everything was handled as promised. We’ll be sure to pass along your appreciation to her. We really appreciate your support and if there's anything more we can do to support you, be sure to let us know!
Happy customer
I spoke with Paul as I had a query regarding my account and was very happy with his friendly manner whilst maintaining a high degree of professionalism. All issues were resolved in just one phone call.
23 October 2025
Unprompted review
Reply from Card Saver
Thank you for your wonderful feedback! We’re delighted to hear that Paul maintained a friendly but professional manner when resolving any issues. We'll be sure to pass this along to him—he'll really appreciate it. If there's anything more we can do to support you, just let us know!
James Bethell was super helpful with my…
James Bethell was super helpful with my enquiry and provided me with ample information so I could make the right choice for my business. Great communication.
17 October 2025
Unprompted review
Reply from Card Saver
Thank you so much for your kind words! We’re so pleased to hear that James provided great communication, ensuring you had a positive experience! We’ll be sure to pass along your appreciation to him! If you ever need further assistance, don't hesitate to reach out—we're always here to help!
Great service very on point
Great service very on point. Special thanks to Alex and Jamie they was very professional and very hard working keeping me in the loop with updates at any time. Great work guys keep it up!! Will defo recommend
9 October 2025
Unprompted review
Reply from Card Saver
Thank you so much for your kind words and recommendation! We’re delighted to hear that you had such a positive experience with our team. Alex and Jamie will be thrilled to know their professionalism and communication made a difference. We really appreciate your support and look forward to working with you again in the future!
Reply from Card Saver
Thank you for your review! We’re glad to hear your card machine was replaced quickly and that we could get you back up and running without delay. If you need any further support, please don’t hesitate to get in touch.
Jamie has strong process knowledge and…
Jamie has strong process knowledge and has been very supportive throughout. From the very beginning, he took ownership of my application and consistently helped me whenever I had doubts. He not only solved issues promptly but also explained the process clearly, which really helped me understand things better. Thanks to his guidance, I was able to achieve the outcome I expected.
26 September 2025
Unprompted review
Reply from Card Saver
Thank you so much for your thoughtful feedback. I’m really pleased to hear that you felt supported throughout the process and that my guidance helped make things clearer for you. It was a pleasure assisting you, and I’m glad we were able to achieve the outcome you were looking for. If you ever need further support in the future, please don’t hesitate to reach out.
When I was 19 (9 years ago) and…
When I was 19 (9 years ago) and starting my first business they completely took advantage of me and added hidden costs in the contract that wasn’t advertised to me during onboarding. Not a honest company
22 July 2025
Unprompted review
Reply from Card Saver
Hi Oliver, thank you for taking the time to share your experience. We’re really sorry to hear that you felt this way during your first business journey 9 years ago. While we can’t change the past, please know that we’ve made significant improvements over the years to ensure our contracts and onboarding are as transparent and straightforward as possible.
If you’d like to discuss your past experience in more detail, we’d be happy to speak with you directly — please feel free to get in touch with our team.
Great service from Paul.
Great service from Paul.
Really happy with his service, call got cut and he was kind enough to call back, all issued handled promptly.
16 September 2025
Reply from Card Saver
Thank you for your kind feedback! We’re so pleased to hear that Paul provided you with such great service and made sure everything was handled promptly, even after the call was cut off. We’ll be sure to pass along your appreciation to him.
A quick resolution was provided to an…
A quick resolution was provided to an issue I had.
A friendly and efficient service.
5 September 2025
Reply from Card Saver
Thank you for your kind feedback! We’re so pleased to hear that your issue was resolved quickly and that you found our service both friendly and efficient. Providing a smooth and positive experience is always our priority, and we’re glad we could deliver that for you.
Paul is an asset to Cardsaver
Paul is an asset to Cardsaver. A very helpful polite and friendly gentleman who does his best to help his clients.
5 September 2025
Reply from Card Saver
Thank you for your kind words! We’re delighted to hear that Paul made such a positive impression. He takes great pride in providing friendly and helpful support, and it’s wonderful to know his efforts are appreciated. We’ll be sure to share your feedback with him.
Excellent service and much appreciated!
Since first raising my query with CardSaver, Paul has been extremely diligent in following my case through to a successful conclusion. He kept in regular contact with clear updates, which was a great help in understanding the situation. Excellent service and much appreciated!
4 September 2025
Reply from Card Saver
Thank you so much for taking the time to share your experience. We’re delighted to hear that Paul was able to support you so diligently and keep you updated throughout the process. Clear communication and a successful outcome are exactly what we aim for, and it’s great to know Paul delivered that for you. We’ll be sure to pass along your kind words to him.
Brilliant and knowledgeable assistance…
Brilliant and knowledgeable assistance was given when I chatted with a man yesterday regarding the closure of my account. He was calm, helpful and made me want to leave this review, as he left a lasting impression.
2 September 2025
Reply from Card Saver
Thank you so much for taking the time to share your experience. We’re delighted to hear that our team member was able to provide you with calm, knowledgeable, and helpful assistance during your account closure. It means a lot to know that the service left such a positive impression. We’ll be sure to share your kind words with him, and we truly appreciate your feedback.
Reply from Card Saver
Thank you for your kind words! We’re so pleased to hear you’ve consistently found our team helpful. Your continued trust means a lot to us, and we’re always here whenever you need support.
They were helpful in answering my…
They were helpful in answering my queries and trying to resolve issues I encountered. Always polite and friendly. Jamie, in particular, greatly assisted me through the whole process.
12 August 2025
Unprompted review
Reply from Card Saver
Thank you for your kind review! We're so pleased to hear that our team was able to assist you and that you found the support polite and friendly. We’ll be sure to share your feedback with Jamie—he’ll be delighted to know his efforts made such a positive difference throughout your process. We truly appreciate your trust and look forward to continuing to support you whenever you need us.
Reply from Card Saver
Thank you for your feedback! We're delighted to hear that Paul was able to assist you efficiently and that you’re pleased with our services. We’ll be sure to share your kind words with him. We appreciate your support and look forward to helping you again in the future.
Reply from Card Saver
Thank you so much for your kind words! We're glad to hear we could help you resolve the issue promptly. If you ever need further assistance, don't hesitate to reach out—we're always here to help!
Reply from Card Saver
Thank you for your kind words! We’re glad to hear you found our service quick, friendly, and efficient. We appreciate your feedback and look forward to assisting you again.
Prompt and courteous attention from…
Prompt and courteous attention from Paul. Request initiated very quickly.
23 July 2025
Reply from Card Saver
Thank you for your feedback! We’re pleased to hear that Paul provided prompt and courteous service, and that your request was handled quickly. We appreciate your kind words and are here to help whenever you need us.
Paul was a fantastic help today
Paul was a fantastic help today, quick to respond and easy, clear to follow instructions to help resolve the issue.
Thanks Paul.
21 July 2025
Reply from Card Saver
Thank you for your wonderful feedback! We’re delighted to hear that Paul was quick to respond and provided clear, easy-to-follow instructions to resolve your issue. We appreciate your kind words and are always here to help.
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