Paul was an absolute star, he explained why we was having problems and how the new authenticator system worked. He worked out a solution to our problem, and stayed with us step by step to chec... See more
Company replied
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See what reviewers are saying
Excellent service once again, I have been with Card Saver for a number of years now and this last interaction (renewing my contract) has again shown why I have stayed with them. The sales staff are... See more
Company replied
Jamie has strong process knowledge and has been very supportive throughout. From the very beginning, he took ownership of my application and consistently helped me whenever I had doubts. He not only s... See more
Company replied
The team at card saver has been able to reassess our requirements and get a good price on terminal rental and processing fees. I guess this makes us feel like valued clients as we were nearing ren... See more
Company replied
Company details
- #8 of 18 best companies in Card processing service
- #14 of 27 best companies in Ecommerce solution provider
- #20 of 57 best companies in Payment service
Contact info
Poolfoot Farm, Butts Road, FY5 4HX, Blackpool, United Kingdom
- 0344 2938 850
- trustpilot@card-saver.co.uk
- card-saver.co.uk
4.7
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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they removed my last 2 reviews cause they know im speaking the truth
dont use this company for your business, they tried to get debt collectors on me and tried to fine me £1500.
stay very clear or you will regret it.
bunch of cowboys trying to use scare tactics.
6 January 2025
Unprompted review
Reply from Card Saver
We're sorry to hear about your experience and appreciate you taking the time to share your concerns. We understand that matters involving charges or debt recovery can be distressing, and we never want any customer to feel unfairly treated.
Card Saver is committed to acting in accordance with all relevant terms and industry regulations, and we always aim to resolve issues in a fair and transparent manner. If you believe there has been a misunderstanding or if you would like us to review your case, we encourage you to get in touch directly with our team on 0344 293 8850. We're here to help and would welcome the opportunity to look into this further.
Thank you again for your feedback.
Kind regards,
The Card Saver Team
Reply from Card Saver
Thank you for your kind words! We’re so glad to hear that our team was able to resolve the issue quickly and provide you with a friendly experience. If you ever need anything else, we’re always here to help!
Paul was very helpful and talked me…
Paul was very helpful and talked me through everything over the phone
22 April 2025
Reply from Card Saver
Thank you so much for your kind words! We're thrilled to hear that Paul was able to guide you through everything and provide helpful support over the phone. We’ll be sure to pass along your feedback to him—it’ll definitely make his day! If you ever need anything else, we're always here to help.
Paul helped me with a simple query…
Paul helped me with a simple query about my direct debits and very friendly in explaining what happened. Turned out there was no problem anyway just a bit of overlap from the old contract to the new one.
15 April 2025
Reply from Card Saver
Thanks so much for your review!
We're really glad to hear Paul was able to assist you and explain everything clearly. It's great that it turned out to be a simple overlap, and we're happy we could give you peace of mind. If you ever have any other questions, don't hesitate to reach out!
Very helpful and friendly call back
Very helpful and friendly call back.
No complaints from our end at all.
8 April 2025
Reply from Card Saver
Thank you so much for your kind words! We're really glad to hear you had a helpful and friendly experience with our team. It's always great to know we're meeting expectations and making things easy for our customers.
If you ever need anything in the future, don't hesitate to reach out — we're always happy to help!
Thanks again for the lovely feedback.
just received a new terminal and was…
just received a new terminal and was getting stressed trying to set it up but I spoke with Paul and with his help I soon got sorted, great service thank you
1 April 2025
Reply from Card Saver
Thank you for your review! We're sorry to hear that the setup process was stressful at first, but we're so glad Paul was able to help you get everything sorted quickly. We’ll be sure to pass along your kind words to him. If you ever need any further assistance, don’t hesitate to reach out. Thanks again for choosing us!
The personal service provided by Paul
28 March 2025
Reply from Card Saver
Thank you for your kind words about Paul! We're delighted to hear that his personal service made a positive impact. He takes great pride in assisting our customers, and your feedback reinforces his dedication. If there's anything else we can do for you, please don't hesitate to reach out!
Brilliant service problem is solved…
Brilliant service problem is solved within minutes very polite. 5 stars 🌟
20 March 2025
Unprompted review
Reply from Card Saver
Thank you for your fantastic review! We're delighted to hear that your issue was resolved quickly and that you found our team polite and helpful. Your 5-star rating means a lot to us! If you ever need assistance again, we're always here to help.
good service
20 March 2025
Reply from Card Saver
Thank you for your feedback! We're glad to hear you were happy with our service. If there's anything else we can do for you, please let us know!
Reply from Card Saver
Thank you for your kind words! We're delighted to hear that Jamie was able to assist you every step of the way. Providing excellent service is our top priority, and we’ll be sure to pass your feedback along to Jamie. If you ever need any further support, we’re always here to help!
Very prompt and efficient resolution
13 March 2025
Reply from Card Saver
Thank you for your kind words! We're glad we could resolve your issue quickly and efficiently. If you ever need any further assistance, don't hesitate to reach out!
Great Service
Great customer service, Paul was incredibly helpful and friendly. Thank you!
6 March 2025
Reply from Card Saver
Thank you for your kind words! We're thrilled to hear that Paul provided you with helpful and friendly service. We’ll be sure to pass along your appreciation. If you ever need anything else, don’t hesitate to reach out!
Reply from Card Saver
Thank you for your kind words! We’re delighted to hear that Paul has been consistently helpful whenever you’ve been in touch. We truly appreciate your feedback and your continued support. If there’s anything else we can do for you, don’t hesitate to reach out!
What a Brillant guy Jamie is Thankyou…
What a Brillant guy Jamie is Thankyou so much for all your help bro I’m really thankful for all your help with my buisness
5 March 2025
Unprompted review
Reply from Card Saver
Thank you for your fantastic review! We're so glad to hear that Jamie was able to help you with your business. We'll be sure to pass along your kind words to him. If you ever need anything else, don’t hesitate to reach out – we’re always happy to help!
Jayme and Simon was very helpful was…
Jayme and Simon was very helpful was able to assist in what I was asking for and they went out of there way to help as well
28 February 2025
Unprompted review
Reply from Card Saver
Thank you for your kind words! We're delighted to hear that Jayme and Simon were able to assist you and went the extra mile to help. Providing excellent service is our top priority, and your feedback reassures us that we're on the right track. If you ever need anything else, don't hesitate to reach out!
Reply from Card Saver
Thank you for your kind words! We're thrilled to hear that you found our team friendly and helpful. Your recommendation means a lot to us, and we appreciate your support. If you ever need assistance in the future, don’t hesitate to reach out!
Reply from Card Saver
Thank you for your kind words! We're glad to hear that our agent was helpful, confident, and to the point. Providing clear and efficient support is always our goal. If you ever need assistance in the future, we're here to help!
The customer service representative was…
The customer service representative was very informative and helpful.
26 February 2025
Reply from Card Saver
Thank you for your kind review! We're delighted to hear that our customer service representative provided you with helpful and informative support. Ensuring a smooth and positive experience for our customers is our top priority. If you ever need further assistance, we're always here to help!
Highly recommend
Overall 15% savings made ,I was dealt with by Sean Clancy in a professional friendly manner.
Had a few issues my end and Sean went above and beyond to help me sort it.
Highly recommended
25 February 2025
Unprompted review
Reply from Card Saver
Thank you for your fantastic review! We're thrilled to hear that Sean provided you with professional and friendly service while helping you achieve 15% savings. It's great to know Sean was able to go above and beyond to assist you. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything in the future, we're always here to help!
Reply from Card Saver
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our team. If there's anything else we can do for you, please don't hesitate to reach out. We appreciate your support!
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