Carda Health Reviews 845

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 214 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the excellent customer service, appreciating the personalized and caring approach. The service provided is often described as exceptional, with consumers noting the efficiency and ease of their overall experience, and the product itself is frequently commended for its quality and user-friendliness. However, some people were dissatisfied with certain aspects of the user experience, mentioning issues with the tablet not displaying session information correctly or difficulties confirming appointments. A few other people also felt that the company lacked crisp professionalism at times, and some reported feeling pressured to participate in the program.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Many reviewers praise the staff's... See more

User experience

Consumers generally report a positive user experience. Many reviewers highlight the helpfulness and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpfulness and support received.... See more

Product

Reviewers mention positive feedback about the product. Many customers express satisfaction with the provided... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the knowledge,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I started Carda Health and was nervous about the whole thing until I met Courtney. She explained the process to me in a very easy to understand way. She was willing to adjust my workout, based on h... See more

Company replied

Rated 5 out of 5 stars

Carda health was a joy to work with. Never was there any negative comments always praising on how well the individual did. Always courteous , sessions never ended with being asked if there were any qu... See more

Rated 5 out of 5 stars

I could barely do any activity with my COPD. Since I started the program I have seen positive results, more stamina, loosing weight. Danielle has been guiding my sessions. She has been great, love her... See more

Company replied

Rated 5 out of 5 stars

Pleasent, caring and personable contacts throughout! Knowledgeable and helpful at every step. Patrick was always a great start to my day, he took care of business always asked how I wa... See more


Company details

  1. Home Care Service
  2. Clinic

About Carda Health

Written by the company

Carda Health logo

Our mission is to make proven, research-backed rehab available to millions of heart patients worldwide. The Carda treatment is a 12 week structured program for those who have experienced acute heart events and chronic heart or pulmonary conditions.

Our program is designed to provide the support and guidance patients need to make lasting changes, giving them the tools they need to live a healthier, happier life. With Carda, patients can feel confident in their ability to take control of their health and live life to the fullest.


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Why thousands of seniors trust Carda Health

Here's how we earn 4.9/5 stars review on Trust pilot

Gold Standard Care From Certified Physiologists

Our team have worked at Cleveland Clinic and other major hospitals

Fully Online, At-Home Sessions

No more commutes, no more headaches with our fully virtual program

Proven Results In Just 12 Weeks

Over 92% of Carda patients say they feel and breathe significantly better after just 12 weeks

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98% say their ability to manage stress is better

82% say their energy levels are higher

81% lose a significant amount of weight


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

845 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Refunds are ignored

I agreed to try the program over the phone and on March 13th the $29 fee was debited from my card. I had called them back on that same day that I'd changed my mind and I had the UPS stop shipment of my starter kit so it was returned to them. I have requested a refund since that day and again on March 27th but still no refund. I messaged again today and if no refund comes in a week i will be reporting to the BBB.

13 March 2026
Unprompted review
Carda Health logo

Reply from Carda Health

Our team is incredibly sorry for the delay and the added frustration of having to reach out again. This is truly not the experience we want for our members. Please know that our team has now processed your refund in full. We appreciate you sticking with us while we got this sorted out, and we sincerely apologize for falling short of the service you deserved.

Rated 5 out of 5 stars

I enjoyed the workouts with a variety…

I enjoyed the workouts with a variety of instructors. And knowing that I had a health professional overseeing my progress gave me great confidence.

8 April 2026
Unprompted review
Carda Health logo

Reply from Carda Health

Thank you so much for the kind words! We are thrilled to hear that you enjoyed the variety of our instructors and that having a clinical team overseeing your progress gave you the confidence you needed.

Supporting you through your recovery is exactly why we do what we do!

Rated 5 out of 5 stars

An equipment refund

I received today an answer regarding the medical equipment and have been issued a $156 refund. I appreciate them researching the returned equipment and their acceptance by issuing me, a senior on a fixed income, a refund. Thank you Carda.

10 January 2026
Unprompted review
Carda Health logo

Reply from Carda Health

Thank you for bringing this to our attention and our team apologizes for the frustration. Following your feedback, our billing team conducted a deep dive into your account to clarify the situation.

It appears the charge is related to outstanding equipment that has not yet been returned to us. We have sent an email to you directly with the specific details so we can coordinate the return and resolve this quickly for you.

Rated 5 out of 5 stars

I wasn't quite sure about cardia health…

I wasn't quite sure about cardia health until I ordered it I was so happy I did Christian was so patient he set me up with the best exercise programs always challenging me a bit and that really made me feel so good it not only help me physically it helped me mentally it was the best experience for pulmonary rehab that I've had in quite some time I've been in pulmonary rehabs three different times I really enjoyed cardia the best I could do it at home on the days I wanted with a therapist that was great he kept an eye on me on my progress always encouraging me when you have a therapist like that you want to work the program I honestly could recommend this program to people that have pulmonary problems try it you'll love it it really helps with your breathing

8 April 2026
Unprompted review
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Reply from Carda Health

We are so proud of the hard work you put in! It’s incredibly rewarding to hear that your experience with Carda stood out among your past programs, and we’re happy that Christian could provide the patient, encouraging support you needed to feel stronger both physically and mentally.

Rated 1 out of 5 stars

Horrible aggressive behavior trying to make me accept their services

I received a package from Carda Health containing a Lenovo tablet, pulse oximeter and a blood pressure monitor. I cancel and was told to use the return label and bag inside the package to return it via FedEx. I drove 60 miles round trip to fedx location and they would not accept because the number was not valid. I called Carda and their representative kept insisting that I participate because
It’s covered by Medicare. I spoke to over 5 representatives telling them I did not want to nor have I authorized my participation in their program prior program. Today I received a call to setup my service. These people are very aggressive trying to force me to use
Their services.

6 April 2026
Unprompted review
Carda Health logo

Reply from Carda Health

We sincerely apologize for the experience you had with our team and the frustration caused by the return process. This is certainly not the level of service we strive to provide, and we take your feedback regarding our outreach very seriously.

We would love the opportunity to make this right and ensure your equipment return is handled properly. Please reach out to us at success@cardahealth.com so we can provide a solution and resolve this for you immediately.

Rated 5 out of 5 stars

A great program!

My physiologist Morgan was a ray of sunshine that brightened my life each time we met. She motivated me to get the most out of the pulmonary rehab program, despite my physical limitations. I came away stronger and more confident than I have been in years. Thank you Morgan and Carda health!

18 March 2026
Unprompted review
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Reply from Carda Health

Thank you so much for these kind words! We are incredibly proud of the dedication you showed throughout your program; seeing you come away stronger and more confident than you’ve been in years is exactly why we do this work.

Your success perfectly highlights what we strive for at Carda Health. By meeting patients where they are—regardless of physical limitations—and providing a personalized, live-monitored experience, we aim to make life-changing recovery accessible to everyone. We are so glad Morgan could be that "ray of sunshine" and motivator for you, and we’ll be sure to share your gratitude with her!

Rated 5 out of 5 stars

Awesome results

I started CARDA health a few weeks ago. The people are very caring and the exercises are changed so you don’t get board with them. The exercises are tailored to your ability.
There is also exercises you can do on your own.
I can already tell a difference in my breathing.
I would recommend CARDA health to everyone.

30 March 2026
Unprompted review
Carda Health logo

Reply from Carda Health

It is wonderful to hear that you are already feeling a difference in your breathing after just a few weeks! Our team is proud of the progress you’ve made so far and the dedication you are showing to your recovery.

Your experience perfectly reflects our mission at Carda. We believe that by tailoring exercises to your specific ability and providing a variety of workouts, we can meet you exactly where you are to make recovery engaging and effective. Thank you for the recommendation!

Rated 5 out of 5 stars

Great team

Great team! Everyone is always so positive. No shaming involved. They keep you informed on your progress and what to expect next. Very encouraging attitudes from each of the people I worked with. You do see results. I’m breathing a bit better and have improved my mobility and balance. Time well spent.

30 March 2026
Unprompted review
Carda Health logo

Reply from Carda Health

We are so thrilled to hear that you are seeing such positive results! Improving your mobility, balance, and breathing is a significant milestone, and our team is happy to hear that you are already experiencing the benefits of the program.

At Carda, we believe that recovery should be a positive, supportive experience. Our goal is to meet every patient with an encouraging environment while providing the clear data and insights you need to feel confident in your journey. Hearing that you felt well-informed and supported by the team means the world to us. Thank you for sharing that this was time well spent!

Rated 5 out of 5 stars

Best healthcare worker

The guy assigned to me on my journey was the best most simpathitic person and helped me and worked with me through my ups and downs of being sick , thanks Anthony for being a great person to work with . The workouts were great to help with health recovery.

25 March 2026
Carda Health logo

Reply from Carda Health

It is so wonderful to hear that you had such a positive experience with Anthony! Our team is happy to hear that you are seeing results from your workouts and that Anthony’s support made a difference during the ups and downs of your recovery.

At Carda, our mission is to meet people exactly where they are. We strive to provide personalized, live-monitored care that combines high-level clinical expertise. We believe that having a supportive professional by your side—especially when things get tough—is key to achieving long-term health outcomes. We’ll be sure to pass your thanks along to Anthony!

Rated 5 out of 5 stars

Helping with accountability…

My situation finds me pretty much alone in the universe so having Eileen there to help me be accountable to someone who cares made this an enjoyable journey. I know it's not done but I want to carry on thru phase 3 and get even better with your guidance

19 March 2026
Carda Health logo

Reply from Carda Health

It is incredibly moving to hear how much Eileen’s support has meant to you. Our team is so happy to provide that sense of connection and accountability; ensuring no one has to navigate their health journey alone is at the heart of what we do.

We believe that personalized, live-monitored care is the best way to meet patients where they are and build lasting confidence. We are so excited to continue supporting you through Phase 3 as you get even stronger!

Rated 1 out of 5 stars

Leaving Unwanted Messages for Weeks

This company has called me time and time again, leaving messages after I asked them to stop!

15 March 2026
Unprompted review
Carda Health logo

Reply from Carda Health

We’re really sorry for the frustration this caused, that’s not the experience we want anyone to have. We take requests to stop contact seriously and we've notified our team to make sure your number is removed from our outreach list right away. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

This is the second time I have done…

This is the second time I have done this program. I have enjoyed working with Crystal and the online classes. The exercise has help build my body and breathing. I feel like I have gained strength and endurance. I have signed up for the additional program to continue building my body and breathing.
Crystal was great to work with and she assigned me great workouts that made me build my strength.

11 March 2026
Unprompted review
Carda Health logo

Reply from Carda Health

It is wonderful to have you back with us! Our team is so happy to hear that you are seeing such great results in your strength, endurance, and breathing. Crystal will be thrilled to hear that her support helped you reach these milestones.

Your progress is exactly what we strive for. At Carda, we aim to meet patients where they are with personalized care designed to get you back to doing what you love most with newfound strength and confidence. We are excited to continue supporting you in this next phase of your journey!

Rated 5 out of 5 stars

Rejuvenated

Being able to participate with the exercise sessions in the comfort of my home . Truly enjoyed engaging in encouraging conversations with the Clinical Trainer Alyssa . Overall Carda Health offers a excellent exercise program .

2 March 2026
Carda Health logo

Reply from Carda Health

We’re so glad you enjoyed the convenience of the program! It’s fantastic to hear that Alyssa’s encouragement made such a positive impact on your experience.

Your journey perfectly illustrates why we are so passionate about virtual care. We believe that recovering in a familiar, comfortable setting—without the added stress of a commute—allows you to focus entirely on your health. By bringing elite clinical support directly to you, Carda aims to make your rehabilitation as seamless as possible, helping you gain the strength and confidence to get back to what you love most!

Rated 5 out of 5 stars

Matty was the best

Matty was the best. She was very good for explaining things to me and so friendly. And thank you for everything! 😊

9 March 2026
Unprompted review
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Reply from Carda Health

Our team is happy to hear that Matty was able to provide the clear, friendly support you needed! She will be thrilled to hear your kind feedback, and we’ll be sure to share it with her.

Our mission is to make recovery feel approachable through personalized guidance, helping you return to your daily life with more confidence. Thank you for choosing us for your journey!

Rated 5 out of 5 stars

Anthony

Anthony
My therapist
He is excellent at his job plus explaining things and helping. Anthony is number 1

24 February 2026
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Reply from Carda Health

We couldn’t agree more—our team thinks Anthony is great too, and we are so happy you had such a wonderful experience with him!

Staffing our team with empathetic, knowledgeable, and kind professionals is incredibly important to us. We believe that by pairing you with experts who truly care, we can ensure you receive the best care possible. Thank you for the high praise; we’ll be sure to tell Anthony he’s "number 1"!

Rated 5 out of 5 stars

The program and Tyler were fabulous

The program and Tyler were fabulous! I feel stronger since starting this exercise which was geared towards my capabilities. Forever grateful to Tyler and the team for getting me on the right track!

6 March 2026
Carda Health logo

Reply from Carda Health

It is so rewarding to hear that you’re feeling stronger! We are thrilled that Tyler and the team could help get you on the right track toward a healthier, more active life.

Your success is a perfect example of why we prioritize personalized care. By tailoring every session to your specific capabilities, we aim to make recovery both safe and effective. We believe that meeting patients exactly where they are is the key to building lasting strength and confidence!

Rated 5 out of 5 stars

Staff and improvements

The staff, especially Jordan, were supportive, friendly and encouraging. When I was down, Jordan lifted me up, and when I did well, his enthusiasm lifted me higher. My blood pressure and oxygen levels have improved and stabilized. I always feel better after the sessions and enjoy the videos, even if I sometimes start dragging toward the end. .

5 March 2026
Carda Health logo

Reply from Carda Health

We are thrilled to hear that your blood pressure and oxygen levels have improved! Jordan will be happy to hear how his enthusiasm lifted you up; his dedication is a perfect example of the supportive clinical care we strive to provide.

At Carda Health, we believe that the best way to help you recover is by meeting you where you are. By providing personalized, at-home rehab and consistent clinical monitoring, we aim to help you build the lasting strength and confidence needed to get back to what you love most. Thank you for sharing your success with us!

Rated 5 out of 5 stars

Great program!

This program really helped me build my strength back after lung cancer surgery. Jordon was very helpful by selecting the right exercise program and gradually increasing my workouts. I would highly recommend!

5 March 2026
Carda Health logo

Reply from Carda Health

We are so honored to have been a part of your recovery journey following your surgery. It is wonderful to hear that you are regaining your strength, and we are incredibly proud of the progress you’ve made!

Jordan will be delighted to know that his guidance and the gradual progression of your workouts helped you reach your goals. At Carda Health, we specialize in personalized recovery programs designed to meet you exactly where you are in your health journey. By offering expert-led, at-home rehabilitation, we aim to provide the specific support needed to help you reclaim your strength and return to your daily life with confidence!

Rated 5 out of 5 stars

Carda Health Review

Since I started their program my breathng capacity has improved immensley.
Anthony has been my "go to guy" and always been there for me.
I enjoy all of the "exercise gurus" and they all do a fabulous job.

4 March 2026
Carda Health logo

Reply from Carda Health

We are so thrilled to hear your breathing has improved so much! Anthony and our team of "exercise gurus" will be happy to know they’ve made such a positive impact on your journey.

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