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All the 1 star reviews are real. They have absolutely just not fulfilled my order. It had been days since I ordered and nothing came through not even a tracker. Kept saying they will get it sent the today or tomorrow like a robot but nope nothing. Don't waste your time with this shop
purchased 3 cards from this website.
i txt them asking for a tracking number, they said they couldnt find 1 of the cards, and would i still like the other 2, i said yes please.
a week later i asked for the tracking number for the 2 cards, heard nothing, then randomly got a refund for the whole order. still no reply. will be avoiding in the future
Short and sweet version:
- Long processing time they don’t tell you about.
- Badly, badly packaged. It came in a stack between a ripped piece of cardboard which wasn’t taped together properly and had huge open gaps on the sides so water could easily enter and ruin the cards.
- All my cards were bent including all my high value cards.
- They missed three cards I ordered which together were worth $22 so when I offered they just put the missing cards in my second order they agreed they’d do it, my second order arrives and still doesn’t contain the cards that were missing from my first order.
- My second order's cards are bent as well.
- I’ve been the one to message them about all the delays, problems with my orders and the missing cards.
- I haven’t been messaged by CardBard, offered a refund or offered store credit.
- I’ve messaged to request a refund now and they’ve switched to ghosting me when before they were very quick to respond to messages.
- All in all they stole my money, ruined my cards and now ghosted me so in the nicest way I can say this because I'm so angry at for all the time and money I've wasted on this business, frick you Matthias McGregor.
My advice is sell your bulk to an actually dedicated card store that won't piss around with it's customers.
Not sure why everyone is leaving bad reviews on here. Placed an order on a Tuesday, followed up with an email on Wednesday and got a response within the hour. Cards arrived on Saturday morning and they’re all legitimate. Great experience on my part.
Paid for cards and received nothing. Checked and the company isn't registered in NZ, support email they use for 'contact us' in the order success email is from a singers website. Yep, looks like I got scammed too.
Scammer. Will respond within a day when taking payments, but when there's an issue with shipping will completely ignore you.
I have not yet received my product and it has been over a month.
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