Cardgalaxy Reviews 7

TrustScore 3 out of 5

3.0

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3.0

Average

TrustScore 3 out of 5

7 reviews

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Rated 1 out of 5 stars

Absolute scammers avoid at all cost

Purchased a few items from these guys we are now 10 weeks in and I still haven’t received my order!!!!! I have tried to contact them multiple times but they never respond absolutely zero customer service. This company is a complete scam avoid at all cost. Luckily I paid via credit card so will eventually will get my money back

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Prices are good and had a good customer service experience.

Was a little worried when I placed the order as there was no paypal on the website and reviews were very 50-50 and the address on the website looked to be a room above a shop. Got 2 worlds deck boxes at a very reasonable price and a new J2G booster box. It took a little while so I asked for an eta and got a reply on the weekend saying it should be with me Wednesday. It arrived today (Wednesday) and all is present and correct. The prices were very good I had no issues with their customer service so I'll definitely be using them again.

29 January 2025
Unprompted review
Rated 1 out of 5 stars

Do not use this website

Do not use this website, terrible customer service, scam just like all their whatnot streams, item went up in value by 5 pound so they cancelled the whole order saying out of stock but it is still available on their website! pure greed AVOID.

8 January 2025
Unprompted review
Rated 1 out of 5 stars

No customer service whatsoever

So I have ordered on the 27th of December and the website said orders made after 27th will be shipped out on 31/12 which is fair, but I messaged them for 5 whole days and got a single reply. They told me its gonna be shipped out on 6/1 and I still haven't received any shipping arrangements(7/1) and I messaged them 20 times and there are no response whatsoever

27 December 2024
Unprompted review
Rated 4 out of 5 stars

Slow "express" dispatch and delivery

Placed my first order wednesday paid £8.95 for express delivery.

Parcel was dispatched friday and arrived Monday on a tracked 48 service

I wouldnt call this an express service and certainly not justifying a massive price point like £8.95

I would order again but would be very wary of the postage options if express means tracked 48 then would the cheaper option mean

23 October 2024
Unprompted review
Rated 5 out of 5 stars

Placed a few orders here recently and…

Placed a few orders here recently and all was well. notified me that 1 item had some slight damage and checked if i still wanted it and the damage was less than expected so all good. Slight issue with some items being out of stock and having to re-order, but honoured re-using a promo code.

Good price and would buy from again thanks

1 July 2024
Unprompted review
Rated 5 out of 5 stars

Good Delivery

Recently purchased a booster box from them and everything went nice and smooth. Will continue to purchase more in the future.
Two things to improve though: the confirmation mail for when the order is ready doesn't give any info about the package being posted and it would be useful to know that; the packaging, while it does its job, could be improved.

3 September 2022
Unprompted review

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