Cardi Health Reviews 

352
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Looking at 153 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform extremely easy to navigate, appreciating the straightforward setup process and quick account creation right from the start. Many people also mention that the daily meal plans, helpful health reminders, and tracking features are very useful for their daily routine. Some reviewers were not happy with unexpected subscription charges, stating they experienced automatic renewals without receiving any prior notification from the company. Furthermore, several users noted that the food choices offered limited variety and unfortunately did not match their specific personal dietary needs.

What people talk about most

User experience

Clients share positive opinions on user experience, noting that sign-up is a breeze and the application is... See more

Product

People report ambiguous experiences with product, noting both appealing features and notable limitations.... See more

Application

Reviewers mention ambiguous feedback about app, with opinions widely divided on its overall value and... See more

Subscription

Reviewers highlight ambiguous aspects of subscription, expressing frustration over unexpected auto-renewals... See more

Payment

Customers consistently express deep frustration and dissatisfaction with unexpected and unauthorized... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have just started using the app. So far I love the way it is set up and how it helps me keep track of my blood pressure, heart rate, weight, steps, medication, etc. The ability to print out report... See more

Company replied

Rated 4 out of 5 stars

Only my 1st day, but I like the meal ideas & the alternate choices. I do think there should be a spot to add something that is not included, as that may happen, especially if you are attending a dinn... See more

Company replied

Rated 4 out of 5 stars

Easy to navigate the app. Recipes are good but I wish there was more variety and that I had the ability to access all recipes at each lunch/dinner rather than a limited selection.

Company replied

Rated 4 out of 5 stars

I don’t care for the “additional” offers within the signup process. Just want the app. Maybe offers could be sent in another email

Company replied


Company details

  1. Home Care Service
  2. Cardiologist
  3. Community Health Centre
  4. Health consultant

Written by the company

Meet Cardi.Health, the cardiovascular health app that instantly and accurately reacts to your heart condition changes, provides real-time insights and generates doctor reports.


Contact info

3.7

Average

TrustScore 3.5 out of 5

352 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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3.7

All reviews

(352)

144 reviews in the last 12 months

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Rated 1 out of 5 stars

I too subscribed to Cardi health for a…

I too subscribed to Cardi health for a trial period, didn’t see a auto renewal clause and when I received a charge on my CC I tried to stop subscription but I also got an error message and they didn’t have a phone number to call. I find this company very difficult and leaning on fraud. I still can’t stop subscription.

2 January 2026
Unprompted review
Cardi Health logo

Reply from Cardi Health

Hi Jim,

Thank you for sharing your experience. We’re sorry to hear about the frustration this has caused and understand how concerning it is when you’re unable to manage a subscription as expected.

Cardi Health subscriptions renew automatically unless cancelled before the renewal date, as outlined during sign-up and in our Terms of Service. That said, error messages or technical issues when managing a subscription are not something we take lightly, and we want to review what happened in your case.

Please contact our support team directly at hello@cardi.health so we can look into your account, assist with stopping the subscription if needed, and clarify the charges. If you’ve already reached out, we kindly ask that you reply to the most recent email from our team so we can continue assisting you without delay.

Best,
Cardi Health Team

Rated 1 out of 5 stars

I signed up for a small sum not…

I signed up for a small sum not realising that the subscription would cost such a lot of money. I never understood the app and was shocked when a large amount of money was taken from my account. I did get a full refund and am relieved that I did. The suprise amount made my bank account go into overdraft. I think they should state up front the actual amount of the subscription

25 September 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Hi Caroline,

Thank you for sharing your feedback. We’re sorry to hear about the confusion and stress this situation caused. Subscription pricing and automatic renewals are outlined during sign-up and in our Terms of Service, but we understand how important it is that this information feels clear and upfront. Your comments will be shared with our team as we continue working to improve transparency.

If you have any further questions or need assistance, please contact our support team at hello@cardi.health.

Best,
Cardi Health Team

Rated 5 out of 5 stars

Great app

I really enjoy this app. It helps me to stay on schedule.

1 January 2026
Unprompted review
Cardi Health logo

Reply from Cardi Health

Hi Nishika,

Thank you for your feedback! We’re delighted to hear the app is helping you stay on schedule. 😊

Best,
Cardi Health Team

Rated 2 out of 5 stars

Lured by Initial deal, recurring charges unavoidable.

I only wanted a trial and took a deal on a two month subscription on 31/10/25 to expire on 31/12/25. When I tried to manage my subscription to close the account on 30/12/25 the app returned an error message. On the same date, Cardi Health processed an automatic recurring charge of £45.86 to my bank. The initial two month deal was £13.89 On emailing them, they cancelled the account on 30/12/25 but still took the £45.86 They say they tell you in T&C you will have a recurring charge. I will be disputing this. The account was closed within the initial period so for Cardi Health to apply automatic renewal knowing I did not want it seems to me to be unlawful.

30 December 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Hi Sue,

Thank you for taking the time to share your experience. We’re sorry to hear about the frustration this situation has caused and understand how concerning unexpected charges can be.

Our subscriptions are set to renew automatically unless cancelled before the renewal date, as outlined in our Terms of Service. That said, we take reports of technical issues with managing subscriptions seriously and want to review what happened in your case in detail.

Please reach out to our support team at hello@cardi.health so we can look into your account, clarify the charge, and assist you further. If you’ve already been in contact with us, we kindly ask that you reply to the latest email from our team so we can continue reviewing this matter.

Best,
Cardi Health Team

Rated 4 out of 5 stars

So far it is great

28 December 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Hi Melissa,

Thank you for sharing your thoughts! We’re happy to hear your experience has been positive so far. 😊

Best,
Cardi Health Team

Rated 3 out of 5 stars

The majority of the food on offer in…

The majority of the food on offer in this app is not something I would eat day to day or have in my store cupboard. Altho I do eat healthy (with extra treats) it is helping me to focus on healthier eating.

25 December 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Hello Sandra,

Thank you for your feedback! 😊 We’re glad the app is helping you focus on healthier eating. We appreciate your note about the food options and will share it with our team as we continue working to provide more variety that fits different tastes and preferences.

Best regards,
Cardi Health Team

Rated 4 out of 5 stars

Only my 1st day

Only my 1st day, but I like the meal ideas & the alternate choices. I do think there should be a spot to add something that is not included, as that may happen, especially if you are attending a dinner out of your house.

18 December 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Hi Florinda,

Thank you for your feedback! We’re glad you’re enjoying the meal ideas and flexibility so far. We appreciate your suggestion and will be sure to share it with our team for future improvements. 😊

Best,
Cardi Health Team

Rated 1 out of 5 stars

They will steal your money

They will steal your money. They charged my card without authorization for renewal. I just agreed on few weeks and they don’t even tell you when it is renewal time. And even after cancellation they don’t refund the money. They deceive people. It is bad app.

8 December 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Hi Monica,

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how upsetting unexpected charges can feel. Our plans renew automatically unless cancelled beforehand, and we always aim to make this information clear during sign-up as well as in the subscription details within the app.

If the renewal was not cancelled in time or you were unable to do so, our support team can review your account and explain the options available. Please contact us at hello@cardi.health so we can look into the situation directly and assist you further. If you have already emailed us, please reply to the latest message so we can continue helping without delay.

Best,
Cardi Health Team

Rated 1 out of 5 stars

Not a trustworthy company

Wish I had read these negative reviews earlier. The company does charge you for things you haven’t signed up for and go radio silent when you begin to ask questions. It’s very bad business. And as such, they aren’t going to be successful for very long.

3 December 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Hello Alexandreena,

We’re sorry to hear about your concerns. We aim to be transparent with all charges and provide support whenever needed. If you have any questions or issues regarding your account or charges, please contact us directly at hello@cardi.health so we can address them promptly.

Best regards,
Cardi Health Team

Rated 1 out of 5 stars

Not a public service site

I visited cardi.health after a Google search for the Portfolio Diet. It looked like a legit public service site. But it’s an enticement to get you invested in the site before hitting you with the rates for their health plans. Caviat emptor.

I sent them several recommendations including clearly stating on the home page that it’s not free and to give clear information the subscription plans costs as well as who are the health professionals behind the recommendations.

They replied that they would forward my reply to the appropriate department.

28 November 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Hi Danny,

Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you bringing this to our attention. Our goal is always to provide clear information about our plans and services, and we’re committed to improving transparency wherever needed.

Please reach out to us at hello@cardi.health so we can review your situation in more detail and assist you further.

Best,
Cardi Health Team

Rated 3 out of 5 stars

Not Happy!

I don’t like that you can't record the foods you eat and calories. I was holy you would have given a long list of the foods you should eat.

23 November 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Hi Don,

Thank you for sharing your thoughts. We appreciate your feedback and will make sure your suggestions about food recording and expanded food lists are passed along to our team for future improvements.

Best,
Cardi Health Team

Rated 5 out of 5 stars

Really easy to navigate

Really easy to navigate. Questions are all answered on chat. I’m well pleased and the meals are yummy!♥️

19 November 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Hi Pam,

Thank you for your kind feedback! We’re delighted to hear you’re enjoying the app and finding everything easy to navigate.

Best,
Cardi Health Team

Rated 5 out of 5 stars

Takes notes and gives you insight

I like the app let's you input measurements and it automatically adjusts time to when it actually happens. It gives insights when needed. It's like having a notebook to track everything that also answers back. The Meal plan looks good, but I wish there was the ability to enter my own food.

14 November 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Hi Carrie,

Thank you for your feedback — we’re glad to hear you’re enjoying the tracking features and insights the app provides. We appreciate your suggestion about adding the option to enter your own food, and we’ll make sure it’s shared with our team for review in future improvements. 🙏🏻

Best,
Cardi Health Team

Rated 4 out of 5 stars

I enjoy your recipes and nutrition…

I enjoy your recipes and nutrition information.
An improvement that I would like to see is the ability to print recipes.

14 November 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Hi Addie,

Thank you for your feedback! We’re glad to hear you’re enjoying our recipes and nutrition guidance. Your suggestion about adding a print option is a great one — we’ll share it with our development team for consideration in future updates. 🙏🏻

Best,
Cardi Health Team

Rated 5 out of 5 stars

Better Quantity of Life

I have completed 72 sessions with Shannon Hinson. I feel better than when I started, my muscles have come back so I am able to breathe better as well as move around without so much struggling to breathe. I highly recommend this program to anyone devoted to a better quality of life. I am grateful to have worked with my amazing coach Shannon, he gave me confidence in my ability to do this. I worked out with Carda Health three times a week.

3 November 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Hi Judy,

Thank you so much for sharing your experience! We’re thrilled to hear how much progress you’ve made!

Wishing you continued success on your heart health journey! 😊

Best,
Cardi Health Team

Rated 5 out of 5 stars

It is easy to get into and use

It is easy to get into and use. I like the workouts very much... and I am not very athletic or into working out.

5 November 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Hi Shelley,

Thank you for your feedback! We’re delighted to know you’re enjoying the workouts and finding the app easy to use. That’s exactly what we aim for — making healthy living simple and accessible for everyone. 😊

Best,
Cardi Health Team

Rated 5 out of 5 stars

45 pounds in 5 months

After talking to my cardiologist, I decided to eat a more heart healthy menu. I was on the Internet trying to find what's good or bad for my heart and ran across Cardi. Two of the data points I had to fill in were weight and goal weight. I thought about it and decided I'd like to weigh what I did 30 years ago again. I signed up, Cardi generated a plan and, long story short, I lost 45 pounds and got to my goal in five months, while learning how to eat healthier.

1 December 2024
Unprompted review
Cardi Health logo

Reply from Cardi Health

Hi Rocky,

Thank you for sharing your experience! We’re so glad to hear about your incredible progress and that it has supported you on your journey to better heart health. Your dedication is truly inspiring.

We’re always here if you have any questions or need further guidance. 🙏🏻

Best,
Cardi Health Team

Rated 4 out of 5 stars

too many extra offers

too many extra offers

4 November 2024
Unprompted review
Cardi Health logo

Reply from Cardi Health

Hi Norma,

Thank you for sharing your feedback. We truly appreciate your input and will make sure it’s passed along to our team for review.

We’re always here if you have any other questions or suggestions. 😊

Best,
Cardi Health Team

Rated 1 out of 5 stars

This may be the dumbest purchase of an…

This may be the dumbest purchase of an app I’ve ever made. The meals are not flexible. If you make a mistake on anything it is near impossible to correct. You could literally make the same thing in notes on your phone. Waste of money and time is unfortunately not a strong enough indicator of how bad this is. No feedback. Only time it is remotely useful is when it gives reminders of medication time.

3 November 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Hello John,

Thank you for sharing your feedback. We understand your concerns regarding meal flexibility. Your input is valuable, and we’ll share it with our team as we continue working to enhance the app’s features and usability. In the meantime, if you’d like guidance or tips on how to get the most out of the app, please reach out to us at hello@cardi.health— we’re happy to help.

Best regards,
Cardi Health Team

Rated 4 out of 5 stars

Recipe access needs work

Easy to navigate the app. Recipes are good but I wish there was more variety and that I had the ability to access all recipes at each lunch/dinner rather than a limited selection.

2 November 2025
Unprompted review
Cardi Health logo

Reply from Cardi Health

Hello Elizabeth,

Thank you for your feedback! 😊 We’re glad you find the app easy to navigate. We also appreciate your suggestions regarding recipe variety and access, and we’ll share them with our team as we continue working to improve the app experience.

Best regards,
Cardi Health Team

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