Cardly Reviews 239

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I live in the UK and Cardly provides a great cost effective and reliable service for all of our Canadian family celebrations. Great choice of cards, easy to use and the gift cards can be used acro... See more

Company replied

Rated 5 out of 5 stars

Cardly is truly exceptional. Their team is so personable, and their customer care is on another level. Every interaction feels thoughtful and intentional. I’ve told my entire family about them, and no... See more

Company replied

Rated 5 out of 5 stars

Just to say I am over the moon with this site ,I've used you for the first time for well wishes for my cousin received within a few days ! There new year card still hasn't been received since posting... See more

Company replied

Rated 5 out of 5 stars

Cardly has made my prospecting super easy and has already paid for itself several times over. I've only been sending out 100 cards per week (to high ticket commercial insurance leads) and plan to sca... See more

Company details

  1. Gift shop
  2. Wrapping Paper Shop
  3. Paper Shop

Written by the company

Send a personal, handwritten greeting card without lifting a pen. You write. We post. Send cards to friends and family in the UK, Europe, US, Canada, Australia and more countries with ease. Keep it personal with Cardly!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

239 reviews

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Rated 5 out of 5 stars

Patrick in the customer support team…

Patrick in the customer support team replied to my e-mail within minutes and had solved the issue of my friend not being able to redeem her gift card. Patrick redeemed the gift card and sent me a link with a gift voucher for my friend to print off and take into the store. I have been using Cardly for about 2 years now for birthdays and Christmas for all my family & friends in the UK and friends in Canada, Australia and the US. They are the best card service i've used up to now!

20 July 2025
Unprompted review
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Reply from Cardly

Thank you, Bobby, for sharing your experience and for being a regular customer!!

Rated 5 out of 5 stars

Great quality cards and excellent customer support

The cards I printed were customised and looked amazing when they arrived. I had an issue with the delivery as the order was misplaced by the post office. Cardly's customer service (Patrick) was very friendly, understanding and helpful in sending me a new consignment.

20 June 2025
Unprompted review
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Reply from Cardly

We're so glad that you had a good experience Rafael. :)

Rated 5 out of 5 stars

Brilliant customer service

I have ordered a card for Mother's Day in May to send to the USA. First I ordered it at the last minute, but I also made a mistake during the process and noticed after completing the order. I contacted the customer service immediately and they replied promptly and helped me out even if it was the weekend. I would definetely use them again and happy to recommend.

10 May 2025
Unprompted review
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Reply from Cardly

Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

The best customer service

The best customer service. I sent a birthday card to my brother and was unaware he'd moved to a new apartment recently. When the card never arrived I realized my error and contacted Cardly to see if there was anything they could do. They resent the card AND giftcard I'd ordered to the correct address immediately.

25 June 2025
Unprompted review
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Reply from Cardly

Hi Lindsay. Thank you for sharing your feedback. We're glad to have helped.

Rated 5 out of 5 stars

Turnkey scalable prospecting made super easy!

Cardly has made my prospecting super easy and has already paid for itself several times over. I've only been sending out 100 cards per week (to high ticket commercial insurance leads) and plan to scale this up soon. It takes me less than 5 minutes each week to send these out!

29 May 2025
Unprompted review
Rated 5 out of 5 stars

I am a very new user and was totally…

I am a very new user and was totally impressed when Patrick Gaskin reached out to offer tips to personalize my cards. If that wasn’t enough, I mentioned to him that I had my own True Type Font and he offered to add it for me and added it for me and sent a other video showing how I could access it. You don’t find customer service like this these days!

21 May 2025
Unprompted review
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Reply from Cardly

Thank you for sharing your feedback, Tammy. You're very welcome.

Rated 5 out of 5 stars

THIS IS AMAZING I LOVE IT SO MUCH MY…

THIS IS AMAZING I LOVE IT SO MUCH MY BOYFRIEND OF 15 YEARS LOVES OUR ANVERSALLLY CARDDD! THANK YOU YOU SAVED ITAND ITS CRAZY BECAUSE WHEN HE GOT THE CARD HE SAID HE WILL MARRY ME AND IM SO HAPPY BECAUSE ITS BEEN A WHOLE 15 YEARS SO I LOVE YOU GUYS SO MUCH YOU MADE MY BOYFRIENDD WANT TO MARRY MEEE!!!!!!!!!! THANNK YOUUUU

8 April 2025
Unprompted review
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Reply from Cardly

Wow, Charlotte, that's amazing. Thank you for sharing.

Rated 5 out of 5 stars

Absolutely Stellar Service & Beautiful Cards!

I cannot recommend Cardly highly enough! I was already impressed with their selection – the cards are genuinely beautiful, high-quality, and there's such a wide variety to choose from, perfect for any occasion. But what truly blew me away was their customer service.
I discovered I had made an error on a card I'd ordered, and to make matters worse, it was late on a weekend, right before the card was due to be sent out. I contacted customer support, honestly not expecting much given the timing. However, I was connected with a fantastic representative who went absolutely above and beyond. They were incredibly understanding, efficient, and worked quickly to help me fix my mistake before the card shipped. Their willingness to help, especially outside of typical hours, was such a relief and saved the day.
It's rare to find a company that pairs a great product with such exceptional, personalized customer care. If you want beautiful cards and the peace of mind that comes with outstanding support, Cardly is the way to go. They've earned a loyal customer!

4 May 2025
Unprompted review
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Reply from Cardly

Wow! Thank you, Roxanne. We sincerely appreciate you taking the time to share such positive feedback.

Rated 5 out of 5 stars

Such a great company

Such a great company. So easy to send overseas and cheaper than some of the 'big' name card companies and Cardly's service is 100%. Highly recommend if you are looking to post cards in UK or overseas.

29 April 2025
Unprompted review
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Reply from Cardly

Thank you for sharing your feedback Jane. We appreciate it!

Rated 3 out of 5 stars

slow, clunky and couldn't pay

found this on google. created an account, created a card... then it vanished so I created it again. It took FOREVER to input the address details, for some reason it kept disconnecting from my internet and would not allow me to input my country. But eventually I got to the payment stage and..... impossible to pay. Tried two different credit cards. Tried the chat - but it's not monitored so they sent me an email to ask what I needed.. and didnt reply. I found a competitor and used them. Won't bother with this again.

3 April 2025
Unprompted review
Rated 5 out of 5 stars

Trusty Support Team!

The cards were cute, non-expensive, and easy to customize, but I was more impressed by the support team. I had a slight issue with the card delivery, which was unrelated to the business (it was delivered to a college, ended up in the wrong last name section), and so I ended believing it hadn't been delivered. A very kind representative helped me, and eventually we found the letter that had arrived precisely on time, just a little lost in translation. I'd definitely order from Cardly again, the experience was nice and support happened in a very timely matter!

19 March 2025
Unprompted review
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Reply from Cardly

Thank you, Eevee for sharing your experience. We appreciate it. :)

Rated 5 out of 5 stars

My "Go To" Card Service

I use Cardly very regularly as I have many friends and relatives living abroad and I know that they will get their their cards on time! (as long as I'm organised enough with my timing!)
Great selection of cards (but as I use it so often I'm sure I will repeat a design along the way!)
My only top tip for users is to remember to log in as I've got stuck forgetting to do this as my tab is constantly open!

3 March 2025
Unprompted review
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Reply from Cardly

Thank you Nina! We appreciate the positive feedback.

Rated 5 out of 5 stars

5 stars, strong recommend !

Made only positive experiences with cardly. Delivery was as promised, my friend even thought that the card was hand written. The doodle option was amazing and very unique. Prices are really reasonable. Also using their interface was super fun to do..because if it I send out cards often just because..

I live in Germany. With cardly I sent cards and gift cards to my loved ones in the USA many times. It was always delivered perfectly, made my friends smile. Lol I sound like a bot or cardly staff but honestly, I'm just very impressed.

6 February 2025
Unprompted review
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Reply from Cardly

Thank you so much for taking the time to share your experience.

Rated 1 out of 5 stars

Nasty and unhelpful staff, Card never arrived and gift card stolen

Paid for a birthday card to be sent to my Girlfriend in America with a $20 gift card in it. I got an email saying someone had redeemed the card and the card never arrived. When I emailed Cardly about this I got a very gaslighty and nasty email from Cardly saying because I didn’t attach my girlfriend’s email to the card how was I sure it was for her. Will never use them again and don’t recommend you do either.

12 February 2025
Unprompted review
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Reply from Cardly

Hi Aidan. Thank you for sharing your feedback. We are sorry that you felt our team was nasty. I have reviewed your order and can see that you sent the gift card without validation. Validation prevents someone else from redeeming the gift card. When a gift card is sent without validation, it can be redeemed by anyone and we're unable to stop it or refund the gift card. Our support team will reach out to you to try and resolve this to your satisfaction.

Rated 5 out of 5 stars

So far so good

So far so good. I've ordered 2 cards to go abroad. Fingers crossed that they arrive on time for Christmas.
I accidentally put the wrong address on one of them and emailed Cardly who replied promptly and updated the address.

6 December 2024
Unprompted review
Rated 5 out of 5 stars

To simple to pass up!

I simply looked up what was the best way to send a birthday to someone in England if I was in the United States. Cardly was the first option that came up. I clicked on the website and everything fell into place like dominoes. Everything was easy to understand, easy to edit and personalized, and the customer service was very prompt with any questions I had. I'm very impressed and totally satisfied.

31 October 2024
Unprompted review
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Reply from Cardly

Thank you for sharing your experience Michael!!

Rated 5 out of 5 stars

What a great company

What a great company, it’s so hard to send gifts to friends & loved ones abroad. I’m so glad that I have found you & to be able to personalise cards is such a wonderful thing to be able to do.

I will most definitely use your company again.

23 October 2024
Unprompted review
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Reply from Cardly

Wow Julie! You have made our day. Thank you for sharing such amazing feedback.

Rated 5 out of 5 stars

Amazing service

Amazing service. Their selection of cards is terrific, and of great taste. Just about any card category is covered.

It's a great convenience being able to attach gift cards from so many retailers. Super convenient and reliable service.

18 October 2024
Unprompted review
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Reply from Cardly

Wow! Thank you David for sharing your experience and opinions.

Rated 5 out of 5 stars

Cardly - an extremely reliable and efficient service

This is an excellent website that is very clearly presented and is easy to navigate. I have used the Cardly service a few times, some of which include foreign destinations such as USA, New Zealand and France and all cards have arrived safely within the promised timeframe unlike other web based greeting card sites such as MP and FP who have both failed me in the past. Keep up the good work!

10 October 2024
Unprompted review
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Reply from Cardly

Thank you John. We will! :)

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