Carefree Destinations Reviews 73

TrustScore 4 out of 5

4.0

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Rated 4 out of 5 stars

Overall, I was satisfied with the booking process. I was very satisfied with the communication regarding transportation to the resort and back to the airport. The information provided regarding what... See more

Rated 5 out of 5 stars

The family spent one of the best vacations for our lifetime memories. We wanted to enjoy a warm location and with our agent Cindy we achieved that with specific details for every member of our family... See more

Rated 5 out of 5 stars

My husband and I used Carefree Destinations for his bday trip in Rivera Maya Mexico Dec 2021 and I am so glad we did ! I spent countless hours searching the internet trying to find a Lux vacation on a... See more

Rated 1 out of 5 stars

She's a disrespectful, condescending, incompetent, rude scam artist! I wasted 5 minutes of my time with this ham brain...I asked if there's an immediate monetary obligation and she says no, then p... See more

Company replied

Company details

  1. Travel agent

Written by the company

Carefree Destinations specializes in providing complete, catered vacation experiences at luxury resorts across Mexico and other sought-after destinations.


Contact info

4.0

Great

TrustScore 4 out of 5

73 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

She has a rude tone

She has a rude tone. She over talks, does not answer questions clear and has a sarcastic demeanor I hung up because there was no clarity in the call

16 July 2024
Unprompted review
Rated 1 out of 5 stars

Scammy

She's a disrespectful, condescending, incompetent, rude scam artist! I wasted 5 minutes of my time with this ham brain...I asked if there's an immediate monetary obligation and she says no, then proceed to ask for my credit card. Uuggghh...

26 June 2024
Unprompted review
Carefree Destinations logo

Reply from Carefree Destinations

We're sorry to hear there was a miscommunication when speaking with our team, Adira! We couldn't find you in our system but your feedback has been flagged to our management team to help ensure we continue providing accurate details to our prospective clients.

Rated 5 out of 5 stars

Cancun🇲🇽 Mexico Vacation🏖!

I and my wife had an amazing👍 vacation 🏖 in Cancun 🇲🇽Mexico. Thank you Carefree destinations on making this possible for us! You helped us through out the whole process to and from our destination. Thank you.

11 May 2024
Unprompted review
Rated 5 out of 5 stars

The booking process was seamlessly easy…

The booking process was seamlessly easy and straightforward.Everyone that i spoke to ,during the booking process was so knowledgeable and explained everything to the details.The deal that i purchased was the best deal ever .The resort we stayed was amazing,beatiful,everything top notch!I am happy now that i have a company to book my vacations.Thank you Carefree destinations!

4 May 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I always see companies advertising vacations on social media, and I always worry if they are legit or not. For those of you wondering about Carefree Destinations, they are truly legit. Booking was so easy over the phone, they send a follow-up up email with all information and instructions afterward. I did call back a while later to make sure I followed all the steps correctly, and that was a very pleasant experience as well. I got through right away, and they had all the information pull up off my phone number. Great customer service! The best part is the resort! Beautiful, great food and pools! You will not be disappointed!always

21 April 2024
Unprompted review
Rated 5 out of 5 stars

Unbeatable Prices!

his process was very easy and we got a beautiful vacation for an unbeatable price. I would definitely come back to Carefree Destinations in the future!

24 February 2024
Unprompted review
Rated 5 out of 5 stars

We stayed at the Grand Luxe in Nuevo…

We stayed at the Grand Luxe in Nuevo Vallarta. It was a very nice resort and we even got upgraded! The rooms were awesome and the staff was very accommodating and helpful! The tours were great and the Rhythm of the night tour is a must! Highly recommend!

22 September 2023
Unprompted review
Rated 5 out of 5 stars

My family had an amazing time!

My family had an amazing time! I was skeptical at first booking and seemed too good of a deal to be true but it turned out great. The agent who helped me explained the process - which resorts, buying & booking. We loved the resort and all the staffs were amazing. We had a great memory that’s one for the books for sure!

11 August 2023
Unprompted review
Rated 1 out of 5 stars

Mmmhhh

The room we stayed in was terrible. It was not what I am use to at all. Full size beds for a family of four. There was no view of anything. I didn't have access to anything. Now I can say the one thing I liked was the food but it was wwwayyy overpriced. This is something they should explain to customers. The cost of food what types of rooms they will expect to get. Not what I signed up for at all. All that being said the resort was huge everywhere was a walk a 5 to 10 min walk at that. The customer service at this place was teerrrribbllleee. This place is not a place I would recommend to anyone of my people to stay at. That being said this made the first part of the trip terrible. I should have booked everything myself. I was not a happy person at this place. Now I can say the one thing I liked was the food but overpriced wwwayyy overpriced.

3 July 2023
Unprompted review

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