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Careington International Corporation Reviews 694

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers frequently highlight the ease of the sign-up process and the affordability of the plans, noting significant savings on dental care. Many people appreciate the clear, user-friendly website and the helpfulness of customer service representatives during the application process. However, some customers experienced issues with the subscription process, such as delays in receiving their member ID or unexpected renewals. A few other people also felt that the website could be improved, particularly regarding the immediate availability of member IDs and the functionality across different devices. Additionally, there were occasional concerns about the value of the plan not matching expectations or the customer service being unhelpful with specific inquiries.

What people talk about most

User experience

Consumers generally find the user experience to be positive, especially regarding the ease of use and... See more

Subscription

Customers consistently note ambiguous experiences with subscription. Many reviewers found the sign-up process... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers found the website easy to use, navigate,... See more

Price

Reviewers mention positive feedback about price. Many customers appreciate the affordable dental care and... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers found representatives to be... See more

Based on these reviews

Rated 4 out of 5 stars

Website should explain why was application unavailable last night. My assumption was outside of a business hours. The plan starts in first day of current month, which gave me one week to access sin... See more

Company replied

Rated 4 out of 5 stars

*Update: The extra charge has been removed. It may be the bank's fault. Adding stars, but phone calls is the only support method. For now 4 stars. Customer support was very friendly and patient. App... See more

Company replied

Rated 4 out of 5 stars

I used the Careington 500 dental discount plan for many years. The savings are outstanding, and just one dental visit can easily pay for the entire year of membership. Customer service is also very go... See more

Company replied

Rated 4 out of 5 stars

Updated: they got me the number later that day and followed up a few times. thanks again for catching onto the problem I ran into. The main thing would be to communicate how long it takes to use it i... See more

Company replied


Company details

  1. Dental insurance agency

About Careington International Corporation

Written by the company

Benefits for a Better Life

Careington International Corporation has been a leader in the health and wellness benefits space for more than 40 years. Today Careington and affiliate companies provide over 30 million members with access to its flagship dental savings plans, national network of licensed dentists and specialists and a growing portfolio of 150+ health, wellness, lifestyle and virtual health solutions. Because this is not insurance, there is no waiting, no limits on use and everyone is accepted.

Official Careington Designed to complement traditional insurance, Careington’s products and services deliver cost savings across a spectrum of life needs. With easy-to-use discount programs and participating providers across the nation, Careington is dedicated to improving individual health and well-being by providing affordable access to care. For more information on Careington’s money-saving solutions, visit careington.com.

Try it for 30 days!

Your satisfaction is important to us!

Not everything you expected? If you cancel your Careington membership within the first 30 days of joining, you'll receive a 100% refund, less any nominal processing fees, no questions asked.

Contact info

Careington Dental Savings Plans

Click now to view our latest offers and promotions. Sign up and save!

4.1

Great

TrustScore 4 out of 5

694 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Easy to set up and use

Easy to set up and use. And saves us money.

20 January 2026
Careington International Corporation logo

Reply from Careington International Corporation

Thanks for the great review, Elizabeth. We're glad to hear our savings plan was easy to set up and use -- and best of all -- saved you money.

Rated 5 out of 5 stars

I’ve had this before and I like it…

I’ve had this before and I like it because I get a nice discount on my services.

24 January 2026
Careington International Corporation logo

Reply from Careington International Corporation

Thanks for the wonderful feedback, Rosie. We're so happy you've enjoyed the discounts our savings plan provides. Thank you for being a valued member!

Rated 5 out of 5 stars
Careington International Corporation logo

Reply from Careington International Corporation

Thanks for the positive feedback! We're happy to hear you found our enrollment process fast and our savings plan affordable.

Rated 5 out of 5 stars

Easy to navigate and affordable

Easy to navigate and affordable

22 January 2026
Careington International Corporation logo

Reply from Careington International Corporation

Thanks for your great review, Jacob. We love hearing that our members find the website is easy to navigate and see the value in our affordable savings plans. Thanks for sharing your experience!

Rated 5 out of 5 stars

Once I figure out the on line sign up…

Once I figure out the on line sign up it went pretty well.

21 January 2026
Careington International Corporation logo

Reply from Careington International Corporation

Thanks so much for sharing your great review, Judith. We love hearing positive feedback on our enrollment process. We hope you enjoy using our savings plan.

Rated 5 out of 5 stars

Easy to complete the applicationA+

Easy to complete the application. Instant acceptance.

13 January 2026
Careington International Corporation logo

Reply from Careington International Corporation

Hi, this is Sarah from Careington. Thank you so much for sharing your positive feedback on the ease of applying for our dental savings plans. We are proud to be able to accept everyone.

Rated 5 out of 5 stars

Very easy to sign up

9 January 2026
Careington International Corporation logo

Reply from Careington International Corporation

Hello, this is Sarah from Careington. Thanks so much for sharing your positive feedback on how easy it is to sign up for our savings plans.

Rated 5 out of 5 stars
Careington International Corporation logo

Reply from Careington International Corporation

Hello, this is Stacey from Careington. Thank you for sharing your positive experience with our Customer Care team. We strive to provide a superior customer service experience.

Rated 5 out of 5 stars

System is very user-friendly

System is very user-friendly, registration process was streamlined and easy to follow.

5 January 2026
Careington International Corporation logo

Reply from Careington International Corporation

Hello Stephanie. This is Stacey from Careington. Thanks for sharing your positive review. We're glad you found our system to be user friendly. We always strive for an easy and streamlined enrollment process.

Rated 5 out of 5 stars

Big Savings

It was easy to sign up. The premium isn’t bad. I saved over $1000 in dental work.

31 December 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello, this is Stacey from Careington. Thanks so much for sharing your great feedback. We love hearing when our members enjoy the easy sign-up process, low cost of our plans and savings on their dental care.

Rated 5 out of 5 stars
Careington International Corporation logo

Reply from Careington International Corporation

Hello, this is Stacey from Careington. Thanks so much for sharing your positive feedback on how easy it is to sign up for our savings plans.

Rated 5 out of 5 stars

Easy enrollment!

Signing up to receive discounts on dental work couldn't have been easier! So far I'm impressed, however, the proof is in how the discounts actually save us money. I'll give another review after we've had a chance to try out our savings.

31 December 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello, this is Stacey from Careington. We are always happy to hear positive feedback on our enrollment process. Thanks so much for sharing. We'd love to hear back from you once you've had a chance to use our dental savings plan.

Rated 3 out of 5 stars

Website delays from each step. Long CC wait!

Website was very difficult to go from one step to next. Tried different browsers. Lots of waiting not knowing if it was working or not.

23 December 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello, this is Lindsey from Careington. We're very sorry to hear you experienced difficulty navigating our website. We understand how frustrating connectivity issues can be, and while there are many variables that can impact performance on individual devices or networks, we want to make sure you’re able to access our services smoothly.

We have escalated your review to our Customer CARE team to investigate, and a team member will be in touch with you soon to provide direct assistance. Thank you for bringing this to our attention as we are committed to improving the user experience for all our valued members.

Rated 1 out of 5 stars

False advertisement and misleading claims

They advertise 60-80% off for dental coverage but after visiting my dentist it only took off around 13% of my total bill.

13 December 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello Cody, this is Lindsey from Careington. Thank you for sharing your experience. We’re sorry to hear that your savings did not meet your expectations. Our dental plans are discount programs, not insurance, and savings can vary depending on the specific procedure, provider’s contracted fees, and the dentist’s usual charges.

We have escalated your review to our Customer CARE team for further resolution. We would appreciate the opportunity to investigate your experience in more detail to help clarify the discounts applied to your visit and to make it right, if we can. Our team will be in touch for direct assistance. Thanks again for your feedback as we are committed to ensuring we provide great service for all our valued members.

Rated 1 out of 5 stars

Product purchased for 2025

Product purchased: CIGNA Supplemental Benefits for Medicare

Definite bait and switch - sold as Cigna but not anything at all. We've spent over $1500 in premiums this year and have received about $700 in benefits of the $5000 we purchased.

Both Dental and Vision Claim processes are PAINFUL. Claims had to be filed manually and as they ended up having no in-network providers (on in the case of vision, are actually just a discount program, not actual insurance) reimbursements were extremely minimal.

They are relying on the CIGNA name - I'm assuming that in 2026, it will be the new HealthSpring name, as CIGNA has now divested this product line. This has also resulted in you having to log into multiple systems which aren't connected tightly enough - you need separate logins and passwords.

Run away!!

8 December 2025
Unprompted review
Careington International Corporation logo

Reply from Careington International Corporation

Hello Stu, this is Lindsey from Careington. Thank you for bringing this to our attention and we apologize for the difficulty you’ve experienced with your plan. We offer several insured plans through nationally leading carriers, as we well as discount plans – helping our members to access affordable, quality care that meets their needs.

We have escalated your review to our Customer CARE team to investigate and one of our team members will be reaching out to you to provide direct assistance evaluating your current plan. Thanks again for your feedback as we are committed to ensuring we provide great coverage for all our valued members.

Rated 5 out of 5 stars

Saving Money

Signing up with Careington was easy & helpful. Our plan starts Dec 1. We haven’t used it yet but looking forward to saving money!!

27 November 2025
Rated 4 out of 5 stars

I like the discounts that are available…

I like the discounts that are available at providers near me

21 November 2025
Careington International Corporation logo

Reply from Careington International Corporation

Thanks so much for your review! We love hearing positive feedback on our discount plans. We are so glad you like the savings that are available at providers near you.

Rated 1 out of 5 stars

Not user friendly

I had questions, but no one with customer service could help, and then I had to enroll when I had a desktop because your website wouldn’t complete on my laptop. VERY frustrating and difficult.

19 November 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hello, this is Lindsey from Careington. We're very sorry to hear you experienced difficulty completing your enrollment and reaching the support you needed. We understand how frustrating connectivity issues can be, and while there are many variables that can impact performance on individual devices or networks, we want to make sure you’re able to access our services smoothly.

We have escalated your review to our Customer CARE team to investigate and kindly request that you reach out to our contact center manager at (800) 441-0380 ext. 2302 for direct assistance. Thank you for bringing this to our attention as we are committed to improving the user experience for all our valued members.

Rated 1 out of 5 stars
Careington International Corporation logo

Reply from Careington International Corporation

Hi Steven, this is Lindsey from Careington. Thank you for your feedback. We have escalated your review to our Customer CARE team. At Careington, we are proud to have national networks of high-quality dentists. Kindly give our Customer CARE team a call at (800) 290-0523 and a representative will be glad to help you find an in-network provider in your area.

Rated 1 out of 5 stars

False advertising

They said online that I could get my number immediately. I cannot. I have to wait 3 days for the membership kit. The number is not posted on the message after receiiving my payment. It is Saturday and I wanted to get an appointment today. There is no one available for me to talk to get my number.

15 November 2025
Careington International Corporation logo

Reply from Careington International Corporation

Hi Karen, this is Lindsey from Careington. Thank you for bringing this to our attention. We apologize for the inconvenience you have experienced and appreciate your feedback. We have promptly escalated your review to our Customer CARE team. Please note, our Customer CARE team is available to provide our members with support Monday through Friday from 7 a.m. to 7 p.m. CT. Kindly give our team a call at (800) 290-0523 and a representative will be happy to provide you with your Member ID number to use when scheduling your appointment while your membership kit is in transit.

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