CarePatrol Franchise Systems Reviews 4,237

Bonnie Elliott is AMAZING! Her expertise is only equaled by her compassion! As our family was struggling with negotiating the Medicaid application process, and working on plan B, should she not qualify, Bonnie and her team were right alongside of us, working to remove the burden from us, to identify an alternate placement for Mom. The "education" she provided us, the counsel, and the research that she did were invaluable to our family. I would highly recommend this group, and I pray God blesses them for their compassionate competent commitment to the elderly and their families. What a gift!

So helpful!! Wouldn’t have had a clue where to look for assisted living but you guys helped so much. Thank you so much!!

Our family recently required assistance in finding a home for our mother to receive hospice in. Reza Mir was extremely helpful in helping us achieve our goal. Reza’s only concern was in helping us. He responded within 24 hours with multiple options, then allowed us time to visit each one and make our decision. We could not be happier with the results. Every other person we spoke to wanted to set up an appointment 3 to 5 days out and then wanted to visit each place with us. They made it feel like a real estate transaction. Reza made it feel like he cared about our mother himself. When you work with someone like Reza on such an emotional decision, it makes it that much easier. If we could give him 10 stars we would.

We were looking for an assisted living facility in the Dallas area and had no idea where to start. My brother had suffered a major stroke and many facilities were simply not able to provide the level of care he required. From the moment we were introduced to Tracey, we felt we were in capable, professional hands. Tracey learned about my brother’s physical and emotional needs, his financial situation and everything else necessary to find the right facility. She worked diligently and soon gave us a list of facilities that were all good, viable options. She then helped us evaluate each, often providing information not easily available on online resources. The result was the “perfect” placement of my brother. Our fears that he would not like the facility were quickly put to rest - he loves it. Tracey was a pleasure to work with, and we could tell she was truly interested in her clients. We recommend Tracy and Care Patrol without reservation, and feel we were very fortunate to have her as our guide through the challenging process. Thank you, Tracy. You are the best!

Tracy McKinley was so very helpful in the process of finding a place for my aunt. She scheduled tours of facilities that she thought would be best for my aunt. The first one ended up being the one I chose. She also put me in touch with a VA representative in getting financial assistance from the VA to help cover her stay in the facility. Throughout the process, she was always a phone call away in making sure things were going smoothly. It's wonderful to have a company that does this kind of help when stressful decisions have to be made regarding your loved ones. I hope more people are able to take advantage of these kinds of services. I will definitely do my part in spreading the word about Care Patrol. Thank you so much!

Mary Ann was so kind and helpful. It was difficult finding a place that would fit our needs financially, and with Mary Ann’s help, we were able to do just that. I would recommend them very highly!

We were lost. My mothet in laws doctor sent us to social services for her dementia. They got us in touch with Eric at Care Patrol. He explained everything thoueoughly and made the heartbreaking decision of taking her out of ohr home and placing her in others care ao much easier. He steered us away from places who just wanted to drain her account, and made sure she was set in the future, even if it's a short future. Thank you so much.

Sarah Baez is exceptional at helping those in need. She spent all the time necessary to find the best fit for our loved ones. Her dedication and true care for others really shines in her work. Thank you!

Thank you once again care patrol, for assisting us in finding a memory care home that fits our fathers needs! God bless you in this valuable service!

I used CarePatrol and Bonnie and Lance were outstanding!! My Mom and I were able to find the perfect board & care that fit what she was looking for and needed. Bonnie is the most professional and caring person...she goes above and beyond the call of duty to make sure your loved ones find what they need. HIGHLY RECOMMEND!

Patrick and Beth were such a tremendous asset when I was searching for place for my aunt with dementia. They found the perfect place that met my aunt's needs and the needs of our family. I cannot thank them enough.

We worked with Cindy Evans and Myra Taliaferro to find an assisted living facility for my stepfather who was running out of funds to stay where he is. They were both so caring and responsive and put a lot of effort into helping us. Ultimately we found a way financially to keep him where he is, but we really appreciated their kindness and support.

Chad was extremely helpful in guiding our family through the difficult process of seeking the right home, at the right price, at the workable terms our family could afford. He helped with acquiring the best room and the appropriate level of care after we found the home that dad would be comfortable in. Finally, Chad stopped by unexpectedly to visit my dad at about the 2 week point of his new home, to see how he was coping, if there were any issues, and to ensure dad was satisfied. Top Marks!! Thank you from a grateful family.

Niki Alban was so very helpful when I needed to move Mom to Memory Care in Allentown. Mom lived in another state and Niki helped me navigate that challenge and find a great facility for her. Mom is doing very well ow and she is safe and happy. Thank you to Care Patrol for the great support!

Excellent service at a confusing time!

The assistance and professionalism of the entire team is remarkable. They have the knowledge that anyone looking for a residence for a loved one will need. This is not an area that people have until you need to know about, and then it is too late. I strongly recommend CarePatrol for anyone looking for assisted living for a loved one!

Lori is a wonderful asset to, and cheerleader for, Care Patrol of Charlotte and the families they assist! I had never heard of them and was referred by my caregiver support group. What a blessing! She was compassionate, resourceful and took the guesswork and stress out of our facility search! It felt good to know she was already familiar with the facilities in the region and shared what she thought would work and what wouldn't following her creation of a case file for our mom. Our family was relieved to have Lori accompany us on facility tours. We are confident we have made the right decision once we selected our mom's next facility in her journey, thanks to Lori! I told her that she and Care Patrol have become part of our care team, and we will NEVER let them go now! The task of having to secure a facility for your loved one doesn't have to be daunting and stressful. Get the help you need with Care Patrol, a wonderful asset in your war chest that will save you lots of time and energy!

Lisa and Al are the best around when in need of senior living options! Their expertise is unmatched.

Marta was a great help, resource and trustworthy person. She made us feel like she truly cared about our Uncle and his well-being. Thank you.

I am so thankful for the assistance Deb Scholl provided. My mom needed total care urgently , but this was all new for me so I felt lost. A nurse practitioner recommended Deb, and she was a true blessing. The facility we were considering needed multiple documents , that would have taken me over a week to gather. I spoke to Deb and they had all of the documents within a few hours and was able to secure a bed for my mom. My mom is very happy and we are still so thankful for Deb’s direction and assistance through this difficult process.