Carethy Reviews 

24,889
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 459 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that prices are very competitive, and the exceptionally wide selection of health and beauty products is quite impressive. Shoppers also appreciate the very smooth online ordering process, noting that transactions on the website are quick and straightforward from start to finish. Some regular reviewers were not happy with occasional delivery delays, long transit times, and several missing items discovered inside their shipments. A few other people also felt that some packages arrived damaged due to inadequate protection or that completely incorrect products were mistakenly sent instead.

What people talk about most

Product

Customers had ambiguous experiences with product, often praising high quality items that offered great value... See more

Delivery service

Users describe ambiguous interactions with delivery service, as some reviewers experience fast shipping and... See more

Order

People report ambiguous experiences with order, as many reviewers highlight that online purchasing is... See more

Price

Reviewers highlight positive aspects of price, noting that items are competitively structured and... See more

Service

Consumers find service to be positive, highlighting efficient handling, prompt delivery, and great value for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good product, good price. The item was, however, shipped from overseas, extending the delivery period to over 1 week; not good if you want it in a hurry. Despite this, Caricol is an effective diges... See more

Company replied

Rated 4 out of 5 stars

Carethy has an incredible selection of beauty products all in one place. I was impressed by how many well-known brands they stock, and the prices are very competitive. My order arrived quickly and wa... See more

Company replied

Rated 5 out of 5 stars

It was one of the cheaper options available for the product. I always use this lip salve and usually get it from the same site each time - however I shopped around and found this company had a price.... See more

Company replied

Rated 5 out of 5 stars

The product i bought Amedial plus is amazing and has been life changing for me during and after menopause. The items are packaged well and arrive swiftly.

Company replied


Company details

  1. Cosmetics shop

Written by the company

The ultimate beauty destination offering +100.000 beauty products available worldwide. With over 2M visits per month and a growing portfolio of premium brands, we aim to build Carethy as the leader in the category. Sesderma, Lierac, Nuxe and other brands available with next day delivery. Carethy is part of Laboratorios Vanguard S.L. Partnerships Please contact us on support@carethy.net to discuss working with us. We are glad to work with fantastic brands and partners!


Contact info

3.6

Average

TrustScore 3.5 out of 5

25k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(24,889)

989 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Speedy shipping,Great customers…

Speedy shipping,Great customers service, I very satisfied with item and service

12 April 2026
Carethy logo

Reply from Carethy

Hi Aggy
Thank you for your kind review.
It means a lot to know that you were happy with the speedy shipping, the customer service, and the item you received.
We always do our best to offer reliable service and a smooth shopping experience, and we are glad this was reflected in your order.
If you ever need any help, feel free to contact us at info@carethy.net
Regards,
Carethy team

Rated 4 out of 5 stars

Good products but took long time to arrive

Good but it took 10 days to arrive not as advertised (2-3 days shipping)

12 April 2026
Carethy logo

Reply from Carethy

Hello Sif, thank you very much for sharing your comments with us. We can confirm that one of our agents has already contacted you to manage your request. We sincerely apologize for the inconvenience and thank you for trusting Carethy.

Rated 5 out of 5 stars

Fast efficient service

Fast efficient service

28 March 2026
Carethy logo

Reply from Carethy

Hi Derek
Thank you for your kind review.
It's great to know that our fast and efficient service made your experience a good one.
We work hard to provide reliable service and a smooth shopping process, and we're glad that came through.
If you ever need any help, feel free to contact us at info@carethy.net.
Regards,
Carethy team

Rated 5 out of 5 stars

One inconvinient thing

One inconvinient thing: in Hungary only vianPost, not any other options eg GLS or other company. The product is perfet!

28 March 2026
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Reply from Carethy

Hi Virag
Thank you for your review and for pointing out both sides of your experience.
We’re glad to know the product was perfect for you, and we also understand that having only VianPost available in Hungary can be inconvenient.
Your feedback about delivery options is very helpful, and it helps us keep improving our service for our customers.
If you would like to share anything else, please feel free to contact us at info@carethy.net
Regards,
Carethy team

Rated 5 out of 5 stars

the sorbus domestica seems to have made…

the sorbus domestica seems to have made a huge difference to my tinnitus

10 April 2026
Carethy logo

Reply from Carethy

Hi Jane
Thank you very much for sharing this with us.
It’s great to know that Sorbus domestica seems to have made such a big difference to your tinnitus and that the product is helping you in a meaningful way.
We always aim to offer products that can really support our customers’ wellbeing, and if you ever need anything else, you can reach us at info@carethy.net
Regards,
Carethy team

Rated 4 out of 5 stars

Quick reaction to solve the problem

7 April 2026
Unprompted review
Carethy logo

Reply from Carethy

Hi Elena
Thank you for your kind review.
It means a lot to know that our quick reaction helped solve the problem for you.
We always do our best to provide fast and reliable support, and we are glad this made your experience easier.
If you ever need anything else, feel free to contact us at info@carethy.net
Regards,
Carethy team

Rated 5 out of 5 stars

Always a good price

Always a good price. Cheaper for me to order from Carethy abroad, even with postage cost, than buy the same thing in England!! Always arrives safely and on time. Sometimes the discount codes work and other times they don’t, but still a good price even without discount codes. I always order my hair dye from Carethy.

10 April 2026
Unprompted review
Carethy logo

Reply from Carethy

Hi Kathy
Thank you very much for your kind review.
It’s great to know you find good prices on your hair dye and that your orders arrive safely and on time, even when ordering from abroad.
We work hard to keep offering reliable service and competitive prices, and it means a lot that you keep choosing Carethy for your regular orders.
If you ever need any help, feel free to contact us at info@carethy.net
Regards,
Carethy team

Rated 5 out of 5 stars

So easy to deal with

So easy to find what I want and easy to buy

10 April 2026
Unprompted review
Carethy logo

Reply from Carethy

Hi John
Thank you for your kind review.
It’s great to know that finding the product you wanted and completing your purchase was so easy for you.
We work hard to keep the shopping experience simple and convenient, and we’re here if you ever need any help at info@carethy.net
Regards,
Carethy team

Rated 5 out of 5 stars

My experience was very good every time…

My experience was very good every time with them. 🙏

23 March 2026
Carethy logo

Reply from Carethy

Hi Oana
Thank you very much for your kind review.
It means a lot to know that you have had a very good experience with us every time, and that consistency is exactly what we work for.
We will keep doing our best to offer reliable service and a smooth shopping experience, and if you ever need anything, you can contact us at info@carethy.net
Regards,
Carethy team

Rated 4 out of 5 stars

Was difficult to get it but god to…

Was difficult to get it but god to experience and success!!

1 April 2026
Carethy logo

Reply from Carethy

Hi Viviana
Thank you for sharing your experience with us.
We understand it was difficult to receive your order, and we are glad in the end everything worked out successfully.
Your patience means a lot, and we remain committed to improving both our service and your shopping experience.
If there is anything else you need, please feel free to contact us at info@carethy.net
Regards,
Carethy team

Rated 4 out of 5 stars
Carethy logo

Reply from Carethy

Hi Eero
Thank you for your review and for letting us know the shipping was okay :)
We’re glad your order arrived as expected, and we keep working to make the whole experience smooth and reliable for our customers.
If there is anything else we can help you with, feel free to contact us at info@carethy.net
Regards,
Carethy team

Rated 5 out of 5 stars

Easy to order and speedy delivery

Easy to order and speedy delivery. Excellent.

29 March 2026
Carethy logo

Reply from Carethy

Hi Jose
Thank you for your kind words. We’re glad the ordering process was easy for you and that your delivery arrived quickly.
It’s great to know everything went smoothly, and we’ll keep working to offer the same reliable service every time.
If you ever need anything, feel free to contact us at info@carethy.net.
Regards,
Carethy team

Rated 5 out of 5 stars
Carethy logo

Reply from Carethy

Hi Celia
Thanks for your review, it’s great to know your order went smoothly and that everything arrived without any problems.
We always aim to make the buying process easy and reliable, and we’re glad that was your experience.
If you ever need anything else, feel free to contact us at info@carethy.net.
Regards,
Carethy team

Rated 1 out of 5 stars
Carethy logo

Reply from Carethy

Hello Karl,

We understand your concern, but we would like to clarify the current status of your shipment. Your order is already with the local carrier in Sweden and a delivery attempt was made today.

To ensure you receive your package as soon as possible, one of our agents has already contacted you personally to assist you with the final delivery details.

We are committed to your satisfaction and are monitoring this closely until it is in your hands. We would appreciate it if you could reconsider your rating once the local service completes the delivery.

Best regards,

Rated 5 out of 5 stars

USED BEFORE

USED BEFORE, ALWAYS GREAT VALUE AND EASY TO ORDER.

6 April 2026
Unprompted review
Carethy logo

Reply from Carethy

Hi Alan
Thank you very much for your positive review!
It means a lot to know you’ve used us before and that you continue to find great value and an easy ordering experience with us.
We work hard to keep our products accessible and the process simple, so it’s good to hear that this has been your experience.
If you ever need anything else, feel free to contact us at info@carethy.net
Regards,
Carethy team

Rated 5 out of 5 stars

Goods as described

Goods as described - wel priced - delivered quickly.

5 April 2026
Carethy logo

Reply from Carethy

Hi Hywel
Thank you for your positive review.
It's great to know the goods arrived quickly and that you found them well priced and exactly as described.
We always do our best to offer good value and a smooth shopping experience, and if you ever need any help, feel free to contact us at info@carethy.net
Regards,
Carethy team

Rated 4 out of 5 stars

I ve been buying from Carethy for few…

I ve been buying from Carethy for few years now.
Quality products.
Prompt delivery

5 April 2026
Carethy logo

Reply from Carethy

Hi Ben
Thank you very much for your kind review.
It means a lot to know you have been buying from Carethy for a few years and that you value both the quality of our products and the prompt delivery.
We work hard to offer a reliable service and a smooth shopping experience every time.
If you ever need any help, feel free to contact us at info@carethy.net
Regards,
Carethy team

Rated 5 out of 5 stars

Delivery was fast and the product one I…

Delivery was fast and the product one I knew from previous experience to trust!

4 April 2026
Carethy logo

Reply from Carethy

Hi Joel
Thank you for your positive review.
It’s great to know the delivery was fast and that you could rely on a product you already knew and trusted.
We always work to offer dependable products and a smooth service, and we’re glad this order met your expectations.
If you ever need anything else, feel free to contact us at info@carethy.net
Regards,
Carethy team

Rated 1 out of 5 stars

Date of delivery

Unfortunately, the delivery took an awfully long time!
I bought the product from you because the delivery date given on the website was much sooner than it actually turned out to be! This is really bad and misleading for the customer!!

4 April 2026
Carethy logo

Reply from Carethy

Hello Tomasz,

I’m truly sorry for the delay. We know how important delivery dates are, and it’s clear we missed the mark this time.

Your feedback is very helpful, and we are already reviewing our shipping estimates for Sweden to ensure they are more accurate and transparent. We appreciate your patience and hope you enjoy your purchase.

Best regards,
Carethy Team.

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