Great friendly quick service
Great friendly quick service. Kept in the loop at all times process very smooth

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
CarExpert reaches millions of Australians every month with independent reviews, comparisons, and insights that shape new car buying decisions. By pairing this influence with our team of New Car Specialists, we guide buyers from research to purchase, securing the right car at the best deal, with a seamless and stress-free experience. Quite simply, our purpose is to make buying a new car quicker and easier.
Written by the company
Brisbane, Australia

Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great friendly quick service. Kept in the loop at all times process very smooth
It was an amazing experience with team . Well communicated with all the steps
No stress what so ever , great communication
Shout out to Yas ( Finace) Who made the whole experience so easy .. so thank you

Reply from CarExpert.com.au
Outstanding support for purchasing a new vehicle - CarExpert made it so easy. Communication very clear, and would not hesitate to recommend. Five stars.

Reply from CarExpert.com.au
Excellent service and assistance with a purchase of a new vehicle.

Reply from CarExpert.com.au
Simple, fast and easy process. Saved ourselves alot of money on our new car.
Communication was fantastic with CarExpert and the dealer. Source cars for Novated leasing. Organise a trade in as well.
Highly recommend to anyone looking for a new car.
Thanks heaps to Josh. Love our new Kona

Reply from CarExpert.com.au
We used the service a month ago to purchase a Kia Tasman. As a result we got what we believe to be a pretty good deal using Car Experts. This time round we wanted to add an electric vehicle to the fold. I was hoping to see if we could get a deal better than we could have achieved by ourselves. Unfortunately, we weren't able to solicit anything better than the current deals on offer to us from Kia. But the upside was that all the leg work was done for us and it didn't cost us anything to try.

Reply from CarExpert.com.au
I thought this might have been a scam at first but after dealing with them and buying a new vehicle through them I was very happy with the result of the purchase, very professional

Reply from CarExpert.com.au
Hamish was easy to talk to, he was patient with me, and got me a really good deal.

Reply from CarExpert.com.au
Maddison was exceptional to deal with and I would not hesitate recommending CarExpert to anyone. In fact, I don't think I would buy a car any other way ever again! Makes the process very simple and efficient.

Reply from CarExpert.com.au
Plenty of friendly communication and follow-up great service

Reply from CarExpert.com.au
Highly recommended because they made my search and purchase of my car very simple

Reply from CarExpert.com.au
Both Aaron Knowles and Isabell Hunt have worked hard to get what I consider to be the best deal . I had looked hard for a deal and the aforementioned had a better deal for me in one day . They have been working behind the scenes to make it happen . Well done and thankyou

Reply from CarExpert.com.au
Scammers – beware!
Do not place a quote with CarExpert. They told me they had a car in stock and ready to go, but after providing my driver’s licence photos, I found out none of the agreed-upon accessories were actually included in the deal. Then they suddenly said the car still had to be manufactured and could take 2–3 months to arrive. Completely misleading and dishonest process.

Reply from CarExpert.com.au
I love that the guys that started CarAdvice have finally come back and started CarExpert. The quality of the writing is excellent, the videos by Paul Maric are incredibly detailed and informative and I find the reviews in depth and accurate.
I've bookmarked it and it's now one of my go tos for the car detail I need.
CarExpert is a great place to read well researched and entertaining articles about all the latest news and reviews about cars. They seems to be filling in the quality that I’ve seen recently dip from other car review websites. Best of all, CarExpert is completely advertisement free. So no irritating pop ups halfway through and article. It’s genuinely refreshing to read good content without constantly working around spam. 10/10!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.