Carfast.Express Reviews 13

I was looking for a way to buy a car from the US without getting scammed or lost in the process. A friend recommended Carfast Express, and I’m glad I listened. The site is actually super easy to use, even for someone like me who's not very tech-savvy. I just entered the VIN of a Dodge Charger I was interested in, and got the full history in less than a minute. Accident details, mileage, service records — all there.What really impressed me was the communication. Every time I had a question (and I had a lot lol), they replied fast on WhatsApp and didn’t give generic answers — they actually helped. Shipping to Constanța took around 6 weeks, which I expected, and they sent me tracking updates without me even asking.No weird extra charges, no missing paperwork. Everything was handled clean and professionally. First time importing a car, and honestly, it went way better than I thought.

The company helped me purchase a car at auction for an attractive price, and the vehicle's condition matched the description. However, the delivery process took significantly longer than I expected. Initially, they p

I engaged this company to deliver a Mercedes E AMG to the UAE, and my experience was a blend of positives and challenges. Initially, my plan was to acquire a BMW X5 within a $50,000 budget. However, the final purchase turned out to be a Mercedes E AMG, costing $55,000, including shipping and customs fees.

The journey was longer than anticipated and involved steps that felt less streamlined. For example, identifying a suitable vehicle took more time than expected. While the company presented several options, a few fell short of my requirements, resulting in extended discussions and further adjustments. Eventually, they located an impressive Mercedes that I genuinely enjoy owning.

Customs formalities presented another hurdle, taking more time than I anticipated. Documentation delays added to the waiting period. Nevertheless, the company's managers remained proactive throughout, addressing issues promptly. They maintained clear communication, consistently offering helpful guidance and clarifications. This professionalism stood out and deserves commendation.

Overall, the service quality exceeded my expectations. The team's dedication to ensuring transparency and providing support at every phase made the experience rewarding despite the initial setbacks.

Starting out, everything went well with my purchase of a used car from the USA, but there were some bumps along the way. I had been searching for used cars in UAE under 10000, and finally found one that fit my budget. After winning the bid and paying a deposit, we agreed on delivery to a specific port with an estimated arrival time of about four weeks. The overall cost seemed fair, especially with the dealer discount. But when the car finally arrived, it was mistakenly sent to a different port, which meant extra storage fees and delays.

I reached out to customer service, and manager Alexander immediately took over. He arranged to have the car sent to the correct port at no extra charge to me and handled all the logistics. The entire process took about six weeks instead of four, but Alexander kept me updated at each stage, and they covered the transport between ports. While their response was solid, I still had to pay for storage fees at the interim port, which added to my costs.

Overall, the team managed the issue professionally. It’s worth double-checking these logistics details in advance when dealing with car export from the USA.

I ordered a car from the U.S. and trusted this company since they assured me that everything would be safe and well-monitored. But when I picked up my car, I saw scratches and scuff marks on the fender, almost like it had brushed up against a wall – damage that definitely wasn’t there before. I was really upset because fixing this would be an extra cost, and it probably means repainting the entire fender...

I contacted the company and explained my situation. They asked me to send photos of the damage. It wasn’t until the next day that they finally replied, confirming the car was undamaged before shipping and that the scratches occurred during transport. I don’t get what took so long – there are before and after photos, what more do they need to verify?

The manager quickly tried to smooth things over and offered to replace the fender with a used part, which they’d send at no cost. I insisted on reimbursement for the paintwork since it wasn’t my fault. While they did respond fairly quickly, it felt like they weren’t too eager to process the refund. They said they’d only pay once I submitted an invoice from the paint shop. In the end, they did send the exact amount calculated by the repair shop.

When my 2019 Chevrolet Tahoe arrived in Moldova, I was delighted with its timely delivery and excellent condition. The company exceeded my expectations, ensuring there were no serious damages, which can often be missed by less experienced companies when dealing with used cars from the USA. Some might not even notice significant issues with the suspension or other critical parts just from photos. In this case, the company conducted a thorough in-person inspection at the auction, ensuring the used car for sale from the USA met my expectations, even though I hadn't requested a detailed internal check. As this was my first time ordering a car from the U.S., I was initially concerned, but the managers did everything possible and even the impossible to address my concerns. In the end, I'm thrilled with my purchase and the exceptional service I received. I'd highly recommend this company to anyone looking to buy a car from the USA—thank you!

I purchased a 2012 hybrid Kia Optima from Copart through Carfast Express. I bought a vehicle history report on their website, which confirmed that the car had no mechanical problems. The listing showed the car without any issues, except for dents and scratches, and no other problems were mentioned. However, I received the car with a stolen battery, which was very upsetting. I had to cover the cost of a tow truck to transport my car to the service station. Fortunately, aside from the missing battery, everything else was in good condition. After replacing the battery, the car started without any issues and ran smoothly. I immediately contacted the company to explain my situation. All they offered were apologies and explanations that they were not responsible for the missing battery, even though it was not mentioned in their report or on their website.

Overall, communication with the broker was good, although I sometimes had to wait for responses. The important thing is that all issues were eventually resolved, and I’m satisfied with the result. I would consider using them again, especially given their reputation in the American car auction market.

I received my car about a month ago, and I can confidently say that it was worth the wait while my vehicle was being shipped from the USA, which took around 1.5 months. After extensively reviewing used cars from private sellers, I realized that many are selling vehicles in terrible condition, constantly trying to deceive you into paying for a clunker that no one else wants to buy.I approached the process of selecting a company to purchase and deliver my car very carefully, as I didn’t want to waste money on poor service and a bad vehicle.The choice was between SCA Auction, Carfast Express, Autobidmaster, and Abetter.bid. After contacting each company and speaking with them, I realized that none of them, except Carfast, were willing to engage with me until I had made a payment. Only after that might they deign to properly explain the car purchase and delivery process.It saddened me that, essentially, I had to pay just to consult and find out whether the company could buy a car within my budget and for a specific make and model.My experience with Carfast was led by Manager Arthur, who kindly answered all my questions and helped me select a car within my budget. Before purchasing, I was fully briefed on the process, and only then did I place a deposit on my future vehicle. The bidding lasted about two weeks, and we finally won the lot that met all my criteria and budget. Special thanks to the company and your manager for such excellent work! I have never encountered such a professional and responsible approach. I will gladly recommend you as the best company for purchasing cars from the USA.

I’m very happy with the outcome. If you’re considering using auction export cars services, I’d definitely recommend going with this company
The intuitive website interface was a huge plus, giving me detailed information about the vehicles, including sales statistics and VIN checks, which really made it easier to choose the right car through an American car auction.

I spent a lot of time comparing different companies before deciding to go with yours. What really made you stand out was your transparent approach—unlike other services where you have to worry about shipping issues and upfront payments, your process was clear and straightforward. Plus, the support from my manager, Alex, who was available 24/7, was incredible. I’ve never experienced that kind of dedication before. In other companies, especially those offering American cars auction online services, once you pay a deposit, they often forget about you, particularly since deposits are non-refundable.

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