CarFinanced  Reviews 261

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and positive attitude, making the entire process smooth and pleasant. Many people highlight the outstanding customer service, noting the personalized and understanding approach. The service provided is frequently described as excellent, with consumers appreciating the efficiency and ease of their overall experience, often mentioning quick response times and a seamless user journey. However, some customers also noted issues with the process, specifically mentioning repeated requests for documentation, which led to delays and a feeling of wasted time. A few other people also felt that the support from agents diminished after the car was purchased, making it difficult to get further questions answered.

What people talk about most

Staff

Customers consistently express high satisfaction with the staff, highlighting their helpfulness and... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent, professional,... See more

Customer service

Users describe positive interactions with customer service. Many reviewers highlight the helpfulness and... See more

User experience

Consumers find the user experience to be positive. Many reviewers describe the process as smooth, efficient,... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had a lovely lady called Aliyah look after me throughout my purchasing a new car journey and she has been absolutely wonderful! Nothing was to much hassle, provided me with so much knowledge a... See more

Company replied

Rated 5 out of 5 stars

ADAM ! What an absolute legend. He has been super helpful from the start and has great communication. Got approved for finance, then ended up selecting a different vehicle, but Adam was quick an... See more

Rated 5 out of 5 stars

I'm very happy I chose this company! The service was fast, professional, and very friendly. Callum was extremely helpful — he answered all our questions clearly and made the whole experience smooth an... See more

Rated 5 out of 5 stars

Had the pleasure of dealing with Humera, all i can say is what a Great Asset to the company she is! So helpful, respectful, patient and gave me great advice. She's been helping me with my purch... See more


Company details

  1. #45 of 63 best companies in Car finance and loan company
  2. #59 of 97 best companies in Finance broker

Written by the company

At CarFinanced, we make car finance simple, clear, and stress free. Whether you have good credit, bad credit, or you’re self employed, we work hard to find a deal that suits your situation. We take the time to explain everything properly, keep you updated throughout, and make sure there are no surprises. Our goal is to help you get the car you want with a finance plan that actually works for you. Apply now in 60 seconds today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

261 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Brilliant

Quick, simple process. Adam was great throughout. Very helpful, proffesional and quick with responses to any questions i had. Would highly recommend.

3 December 2025
Unprompted review
Rated 4 out of 5 stars

The account manager

The account manager - Sylvia was amazing. From the first call until collection, we were truly helped. It is funny because we only wanted to check what was out there and if we could get a car financed.

It is not a 5 star because few slips caused a delay during collection which was rectified through Team work. Sylvia (on day off), had to be in communication with everyone to ensure the smooth delivery.

In all, thank you!

30 November 2025
CarFinanced  logo

Reply from CarFinanced

Hi Ambrose,

Thank you for your review and kind words about Sylvia - we’re so pleased she supported you from the first call through to collection.

We’re sorry for the delays on collection day, but we’re glad the team worked together to resolve it quickly. Your feedback is appreciated and helps us improve and provide a 5 star experience to all of our customers.

Kind regards,
CarFinanced

Rated 5 out of 5 stars

Humera is the Star of Car Financed

Had the pleasure of dealing with Humera, all i can say is what a Great Asset to the company she is!
So helpful, respectful, patient and gave me great advice.
She's been helping me with my purchase and made sure I didnt go through anything alone as this is my 1st time taking out so much finance and I was very worried but Humera has been reassuring and helpful.
She's even made sure all was well after the purchase and I wasn't having any troubles.
The best staff member by Far!
Definitely recommending Humera to everyone!
Thank you

4 November 2025
Unprompted review
Rated 5 out of 5 stars

Corey was amazing

Corey was amazing. He dealt with any issues I had. Answered all my questions. Was very patient and understanding of my time. Thoroughly pleasant experience finding and financing a car.

10 November 2025
Unprompted review
Rated 5 out of 5 stars

An excellent account consultant

A n excellent account consultant. Found solutions for every issue. Real personalized account management, taking care of my personal financial situation.Sylvia my account manager went over and beyond to find solutions.

16 November 2025
Rated 5 out of 5 stars

Dealt with Adam he was great in every…

Dealt with Adam he was great in every way very attentive and made sure everything was correct made it an easy experience even though we had a couple of nightmare dealers he kept at it and got me sorted would use again and recommend 👍

11 November 2025
Unprompted review

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